Concentrix Employee Review

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Credit card companie
Chef d'équipe (Former Employee) –  Moncton NB1 October 2013
My typical day consisted in doing payroll reconciliation for my team and sometimes for other Team Leaders, talk to my employees, do some coaching on their calls, assist to important staff meeting and do team meetings for the agents so they can be up to date on the business. It consisted too of doing a lot of HR with the agents. The hardest part of the job is being loved by everyone and please everyone, it’s not always possible. The greatest part is coaching agents on a flaw that they have on the phone and seeing result.
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Pay is low
Quality Analyst (Current Employee) –  National Capital Region20 January 2018
Colleagues keep me going.
Learned a lot from training (effective communication etc.)
Workplace is accessible and location has a nature view which helps minimize stress.
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Exemplary Customer Service
IT Support (Former Employee) –  Hamilton, ON17 January 2018
I would highly recommend employment at Concentrix to individuals newly entering into the workforce. A high percentage of the employees at Concentrix are in their late teens to early twenties.
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Overall rating

3.3
Based on 3,623 reviews
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Ratings by category

Work/Life Balance
3.2
Salary/Benefits
3.1
Job Security/Advancement
3.1
Management
3.0
Culture
3.2