Customer Service Representative (Former Employee) – Mississauga, ON – February 28, 2015
A typical day at work for me was, getting to work by 6:30am and sitting down at the next available desk and starting off with the paperwork from the previous night. Throughout my job experience at Conway I learned what documents would have to be included in order to leave Canada or get into Canada. I learned everything there was about Canada's border control and had to also deal with some of the workers at their offices. I also had to directly talk to brokers and file documents to companies and brokers. During the time duration of working at Conway I was the youngest one working there and was constantly surrounded by older people. This made me feel and also act a lot more mature then my day to day life. The hardest part of the job would have to be the beginning because the management didn't really explain many things to me very clearly, I had to take the initiative and teach myself many things which obviously was hard to do. Although there are many cons about this job, this is still a wonderful and welcoming place to work at.