Comwave Group Employee Reviews

Found 4 reviews matching the search
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Salary/Benefits
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Work experience
CS Admin/Receptionist (Current Employee) –  North York, ON10 August 2016
It is a great place for employment. Many growth opportunities. Incredible management and team. Work hard and play hard. Great telecommunications service is provided.
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My review
Technical Services Agent (Former Employee) –  Toronto, ON5 June 2015
a typical day at work would be to answer calls as they came in and sell on the services they had to offer and read a script to counter sell there rejections. Troubleshooting there devices, routers, computers to optimize functionality with converters with there internet.

learned about troubleshooting routers, computers and remoting into client computers to connect comwave converters via IP to there network.

management was small and lacked support when escalations came. troubleshooting procedures were also limited.

co workers were easy to learn from and work with

hardest part of the job is dealing with clients who dont understand technology and have to do all support via phone. no service technicians to show up on site.

most enjoyable part of the job was the experience and the co workers relationship
Pros
experience in a technical role
Cons
hours, procedures to handle customer solutions
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customer care
In-bound Customer Service Representative (Former Employee) –  Toronto, ON6 November 2013
It was lot of fun with very less pressure in Comwave. Peers and Co-workers are amazing to work with. They do value your opinion. They truly believe that employees are their assets.
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Overall rating

3.8
Based on 5 reviews
5 stars
4 stars
3 stars
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1 star

Ratings by category

Work/Life Balance
3.0
Salary/Benefits
2.4
Job Security/Advancement
3.6
Management
3.6
Culture
4.2

Comwave Group Reviews by Location