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32 reviews

Computershare Employer Reviews

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Great place to work but dont get promoted
Investors admin (Former Employee), montreal – March 26, 2013
Pros: salary, made alot of friends at start
Cons: upper management
It was a great place to work as an entry customer service agent but once you got promoted you had to deal with the upper management people were ridiculous. Was told I wasn't allowed to talk to my old colleagues that work in customer service because it would "destroy our image".
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Learned a lot about securities industry
Customer Care Representative (Former Employee), Montréal, QC – March 18, 2013
Pros: salary
Cons: 30 minute lunches, employee stats were emailed to everyone daily
A typical day consisted of answering a multitude of calls from brokers and shareholders regarding various securities.

I learned a lot about the stock market including the types of corporate actions that take place etc.

Management was apathetic in terms of the stress involved for the employees.

Co-workers, for the most part, were amiable however all – more... of one's time was spent on the phone so there wasn't much time to get to know one another.

The hardest part of the job was that it did not feel as if those in charge were backing the employees.

The salary was the best part of the job but, in my opinion, not worth the stress of the job. – less
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Good Company
Customer Service Representative (Former Employee), Chicago, IL – April 23, 2013
Pros: monthly meetings allowed us to get updates regularly.
Cons: short breaks
My typical work day consisted of assisting the shareholders with selling of their stock, and updating the account if needed. I went into the company knowing very little about stock, left feeling confident. Management was stern but very much needed. Co workers became like family members, still stay in touch with them. There was nothing hard about the – more... job, very challenging and rewarding. – less
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Busy
Written Correspondence Representative II (Former Employee), Canton, MA – April 15, 2013
Very busy, always work to be done. Havent worked there in a while and things may be different
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Not much opportunity for advancement
Program Manger - Cost Basis Development (Current Employee), Jersey City, NJ – April 5, 2013
Not much opportunity for advancement. No large projects/investment in systems.
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Fast pace!
Senior Support Services Analyst (Former Employee), Shelton, CT – February 13, 2013
Great place to work and a fun atmosphere! The co-workers were more like family and everyone was very supportive.
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review queues, classify faxes, monitor investments
Processing Associate II (Former Employee), Canton, MA – January 2, 2013
Pros: great co-wrokers helping each other, communication
Cons: short lunch
Responsible for efficiently processing and auditing all monetary adjustment transactions. Manages workflow queues from customer service associates and business partners. Trains employees on company processes and financial/governmental regulations. Assists other team members and supports multiple groups. Performed Daily DTC Rumba Report Contacted Brokers – more... & Clients via email or by phone – less
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Excellent place and culture!
Control Desk Protection Officer (Former Employee), Edison, NJ – December 13, 2012
Pros: great place to work and grow!
Cons: not a place for slackers.
Excellent. Be prepared to work or do not apply here. You will not make it.
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Very productive
Customer Service Rep (Former Employee), Jersey City, NJ – December 2, 2012
Pros: you learn how to invest as well
Cons: i can't say there were any cons for this job.
This job was different because it's customer service dealing with stock options. With this job you gain a lot of knowledge about the stock market. The Co-workers were very helpful however this job all though a call center you have to able to work independently. Management was great, always understanding towards their clients as well as their employees.
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ONLY THE FAST & HARD WORKING NEED APPLY
Associate (Former Employee), Canton – November 23, 2012
Pros: free parking
Cons: work/life balance is next to impossible
Not a bad company to work. Very fast paced environment and you had better learn quick or you'll be out the door in no time. Ate lunch at desk because the cafeteria was too noisy. They are meticulous in training you no matter where you are. It was difficult to balance work and life because of the extremely fast pace and the neccessity of the work involved. – more... The salary could be more competitive and the benefits were just ok. They ask for your opinions and then penalize you for having one. Especially if the company didn't agree with you. An army of robots. Individual thinkers, do not apply. – less
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great
Customer Service Rep (Former Employee), Canton, MA – November 20, 2012
great finance company to work for, many temp positions throughout the year, training is AWESOME! they know how to teach well
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Stressful place to work
Team Leader (Former Employee), Canton – November 17, 2012
Pros: not much
Cons: lack of open communication, lack of solid merit increases, bases eveything soley on productivity and quality.
A typical day would include listening to people complain about other people, managers complain about everything and no one willing to speak up. Everyone plays the game to keep their jobs. Very poor merit increases, no room for advancement (good lateral though) and very poor communication from management about job security. Soon to be outsourcing alot – more... of work and still telling employees everything is good. – less
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Productive work place that allowed growth and development
Customer Service Representative (Former Employee), Chicago, IL – November 8, 2012
In this work place I have learned the importance of professionalism and how to maintain. Learning this has taken me to many other places in life. Additionally there was always room for growth and development if and when it was available.
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Good company to work for
Customer Services (Current Employee), Lichfield – October 24, 2012
I have learned how to data entry, finance and company orders for childcare vouchers.
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They have a good cafeteria and company store.
Professional (Former Employee), Canton, MA – October 3, 2012
Pros: easy commute
Cons: it can be a stressful environment at times.
It is a busy work environment and a good group of people to work with.
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Productive and friendly work environment
Investment Services Representative (Former Employee), Canton, MA – September 25, 2012
A typical work day included morning team meeting to go over and changes and updates. the majority of the day would consist of processing proxy votes and maintaining stock and mutual fund accounts. I learned a lot about the changes in the economy and what the effects are. My co-workers were very helpful and knowledgeable. This company is a wonderful – more... place to work. – less
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warning don't work here
uknown (Former Employee), canton , ma – September 21, 2012
Pros: benefits
Cons: bad management, harrasment in all forms
They do not stick up for their employees allows harrasment. broken promises of great raises and advancement. Continues to employ management who are non professionals. .Benefits are the only good thing at this company not the people.
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Great place to work, co-workers are life long friends, friendly relaxed work environment
Participant Service Representative (Current Employee), Edison, NJ – September 14, 2012
Pros: 25 day floating days per year/ annual christmas party/ great 401k plan and insurance packages
Cons: one break other than lunch/ poor building ventilation
Typically a day at Computershare would be for the most part stress free. Management was very friendly and knew how to manage without taking away work spirit or morale. I had the best co-workers in the world, all of who were willing to lend a helping hand when needed. The hardest part of the job was tax season when we had so many calls that we had to – more... come together and forfeit our lunches and breaks to maintain the companies daily stats. – less
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had an awsome cafeteria
Operations Account Manager/ Team Lead (Former Employee), Canton, MA – September 4, 2012
job takes you ideas and uses them pats you on your back and sends you out the door. Plenty of high school gossiping for the simple fact most of the employees seem to be right out of high school extremely high turnover rate
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Productive and learning work place..
Team lead (Former Employee), Canton, MA – August 27, 2012
Pros: ceo brought me dinner for an ourstanding job..
Cons: never really enjoyed my break, my team always found me to take over a call.
I would start my day off positive so my co worker would mirror my attitude.
I believe it"s very imporpant to learn something new everyday, so i would take advantage of the online lesons.. I have a team of 30 to oversee. my daily resposibillity was scoring calls, taking over irated shareholders and a vast of other resposibillites.. The hardest part of – more... my day was learning to log out. i never liked leaving any task incompleted.
The most enjoyable part of my day was knowing my co worker and my clients werte fully satisfied. – less
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About Computershare

It's 10:00 PM -- do you know where your share values are? Computershare can probably help. The company provides investor services – Read more