CompuCom Employee Reviews

Found 86 reviews matching the search
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Not too bad of a working environment. Somewhat vauge in business structure. High turnover rate makes the business demanding and stressful.
HelpDesk Analyst (Former Employee) –  Mississauga, ON11 April 2013
Completed all of the training and gave it the best shot I could as a Certified and Advanced Technical Support Representative.

I also worked at various different desks and the management kept changing constantly which made the policies and everything mixed up because it was confusing having to try different things to get a simple thing fixed.

The rate of Pay was low for the ammount of work and the turnover rate was high for this type of Business.

I had a lot of on the job training and received a lot of learning skills which allowed me to excel and learn new skills.

Very open office environment no room for personal growth. However I did learn to work colaberatively and in a team atmospehere.
Pros
cable tv and games in the lunch room.
Cons
high turn over rate.
Was this review helpful?Yes1NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent tech solutions provider
SYSTEMS ADMINISTRATOR (Former Employee) –  Mississauga, ON16 February 2016
Place where there's lots to do and much to grow in. Had the pleasure of working independently and in a team environment. Acquired new technical skills
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Take care
Computer technician(intern) (Former Employee) –  Scarborough18 July 2013
Salary is pathetic. Management just want more profile, do not care about his employee. Most important, this company do not value his employee. They have very good strategy, especially in rush season, they take good advantage of CO-OP students, when CO-OP ends, they just kick them out.
Was this review helpful?Yes2NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A once in a life time job
Logistics administrator (Former Employee) –  Calgary, AB26 June 2014
A typical day consisted of receiving products from HP such as computers, computer accessories, laptops and monitors. As well as having to use the Shell ticketing system. We also had a lot of Shell employee's come to use with minor difficulties with their hardware. Needing a new mouse, or keyboard or headset.

The best parts of the job were talking to the shell employee's and establishing an excellent report with them. Meeting new and exciting challenges daily and I enjoyed my co-workers as well
Pros
learning, working, team building, rewarded for hard work
Cons
did not allow for advancement, third party contactor, no freedom of creativity
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Summary
Customer Support Technician (Former Employee) –  Mississauga, ON11 January 2016
Good work environment.
Has lots of potential for beginners to grow in their field.
At times can be monotonous.
Enjoyed working with colleagues.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
PC Support
Client Specialist (Former Employee) –  CompuCom worker Based in the West Island2 May 2013
I work with a nice group of support technicians and can rely on them should I need their help in anyway. Being in the PC Support area, I greet people who come to see me with any type of computer issue and either resolve or direct them to the appropriate support group. I truly enjoy what I do on a daily basis especially when the user is up and running as quickly as possible. On the other hand should their computer system crash and no data is available to give back to them, this is the part of the job I dislike the most.
Pros
Pay is excellent and so are the benefits
Cons
Not having a manager in Canada. He is based in the U.S.
Was this review helpful?YesNoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Excellent Opportunity
IMACD Manager (Current Employee) –  Calgary, AB1 December 2015
Great place to work, positive learning envrionment. The most enjoyable part of my job was collebrating with other groups and expressing options on process and procedures, and having the priviledge of managing myself and the service I provided. The job became a bit more intense during an RFP, which unfortunately we did not win.
Pros
Corportate Card, Freedome to work from home.
Cons
Red Tape
Was this review helpful?YesNo3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Compucom - Sleezy Unprofessional management!
Suncor contract (Former Employee) –  calgary, ab26 October 2013
CompuCom has a horrible turn over rate. There is no credit to long lasting employees and very little recognition!.
The Calgary Suncor management degrade their employees and have made suggestive remarks and actions towards many of the female staff!
Very unprofessional with their behavior and actions.
Pay is also very low. Employees are in constant fear of losing their jobs. The demand is very high and the reward is very little.
Cons
bad management, low money, unprofessional, fast turnover, very little recognition
Was this review helpful?Yes23NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Horrible place to work
Incident Problem Change Management (Former Employee) –  Calgary, AB4 April 2013
Very low pay.
Senior management grinds the work out of each employee by under-staffing projects. They compensate for this by intimidating staff to work through breaks and to stay after their scheduled shifts end. Anyone that spoke up was reassigned and let go within weeks of voicing an opinion held by everyone. I personally witnessed this happen multiple times.
Pros
large learning library
Cons
horrible management.
Was this review helpful?Yes19NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
CompuCom is bad.
Deskside technician (Current Employee) –  Calgary, AB30 January 2013
CompuCom is a terrible company to work for. The management thinks it's funny to come down and threaten someone's job on a nearly daily basis, there's a constant threat of being terminated, the pay is poor for how much work you have to do and, even if the people who work there are fantastic, there's an oppressive air of fear and hatred.
Though SunCor is far better, using CompuCom as an in for them isn't a bad idea. If you can tolerate the place.
Was this review helpful?Yes21NoReport
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Surreal,different Technologies,diversity and versatility.
Level 1 Helpdesk Technician (Former Employee) –  Mississauga Canada23 September 2014
Surreal productive with diversity and fun workplace.
Very understanding management and sensitive to employees needs
Incredible team ready to help whenever need arises
Is when am leaving for the day
Using different Technologies
Pros
Work reviews that keeps people on toes hence productivity
Cons
Too many teams under one roof
Was this review helpful?YesNo3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
nice place
Network support Analyst (Former Employee) –  Toronto ON4 July 2015
This is nice work place. very friendly environment.
Lots of learning and support from seniors management to grow and excel.
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
A place where different types of people worked together for one goal, mission and vision.
Finance Administrator (Former Employee) –  Mississauga, ON2 August 2012
One of the top IT company in North America.
Gained valuable ways to improve career advancement
Ability to mingled to multi cultural environment
The best place to practice accounting knowledge
Communications within the organization is very effective
Adaptable to various customer requirements
Was this review helpful?YesNo2Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Technology consultant for a consulting firm.
Wintel Solution Design (Former Employee) –  Calgary, AB10 November 2015
Good place to work because they place you on client accounts. Each placement gives you an opportunity to learn, grow and interact with different people.
Was this review helpful?YesNo3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Very good workspace
Bilingual Help Desk Support Technician (Former Employee) –  Mississauga, ON29 July 2013
Management was great. Very good place to work.
Hardest part of the job was dealing with clients. The most enjoyable part of the job was dealing with clients.
Was this review helpful?YesNo6Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
productive and friendly co-worker
Tech Support Analyst III (Current Employee) –  Fort McMurray, AB31 December 2013
Well management and helpful co-workers. Self-supervision work environment. The most fun part is meeting various people everyday.
Was this review helpful?YesNo4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
IT Field Specialist
IT Field Specialist (Former Employee) –  Toronto, ON25 July 2013
Warranty Services: Commercial SMB, problem determination, onsite support, parts logistics and exchange
 Working with ticketing application I had to troubleshoot IT equipment in schools
 Dispatch Break/Fix Services for desktops, laptops, netbooks and peripherals
 In charge with IMACs (installs, moves, adds and changes) on a daily basis. New Equipment preparation,
hardware setup & installation, disk formatting & cleaning, install boards, memory & peripherals, network setup
& connections, disassembly & reconfiguration
 Installed new OS, software & drivers which were usually predefined images
 Upgrading hardware or software and scaling systems for expansion
 Backups and Recovery – Including strategies that fit the realities of the business and help maximize uptime
and protect data
Was this review helpful?Yes1No4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
It is a serious environment and Suncor is one of the most dificult client.
Billing Specialist (Former Employee) –  Calgary, AB5 February 2014
I worked for this company for few months. Good experience with management and job duties.
A typical day at work was to make daily updates, set up, edit, maintain, and close projects.
Great people and a great company to work for.
Was this review helpful?Yes1No3Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Got to learn alot about new things in my field
Service Desk Analyst (Current Employee) –  Mississauga, ON11 February 2015
• Managed Incoming emails from staff, followed up with staff and fixed their any issues or concerns.
• Provided support to CAMH staff through phone, assisted them with their issues through the help of knowledge base articles.
• Responsible for managing and creating AD accounts through active directory, Email accounts through exchange for staff at CAMH.
• Managed Shared folder permissions on Network Shared drive for staff at CAMH
• Supported Health related applications such as Cerner, Power chart. Support included first level troubleshooting and resolution.
• Responsible for Mobile Devices Activations through BES5, BES10 and ActiveSync
• Ensured that all calls are logged and updated with clear concise information in Service now ticketing System, aiming for first call resolution at first point of contact
• Assisting staff MS outlook issues. Experienced in dealing with issues related with MS outlook 2003-2013.
• Contributed fixes and solutions for issues and problems to knowledge base.
Was this review helpful?Yes1No4Report
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Productive and fun workplace with table tennis table, pool table, great view and free coffee.
IT Analyst (Former Employee) –  Toronto, ON14 July 2015
Very interesting place to work , with great co-worker and a good atmosphere.
Having the ability to work with cutting edge technology and learning from it is a great benefit.
Pros
pool table, free coffee, and very nice view facing the toronto island.
Cons
Very damanding and stress at times
Was this review helpful?Yes1No1Report

Overall rating

3.5
Based on 912 reviews
5 stars
4 stars
3 stars
2 stars
1 star

Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.2
Job Security/Advancement
2.8
Management
3.1
Culture
3.4