CompuCom Employee Reviews

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Not a bad place to work
UNIX Support Analyst (Former Employee) –  Calgary17 October 2017
Not much for bonuses for performance (none to be exact), but up until recently it was fairly large service provider with good network and big contracts. Sales skills lacking there for sure.
Pros
Flexibility and opportunities with different clients
Cons
Compensation and benefits
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I did not enjoy working here
Desktop Support Analyst (Former Employee) –  Mississauga, ON11 September 2017
I did not enjoy working here. The teammates are all very helpful. You are micro managed and they are extremely strict with time ( when people are only a few seconds late from break they get spoken to). I don't enjoy being stuck to a phone literally all day. I need to do more.
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Some great managers!
Senior Specialist (Former Employee) –  Calgary, AB27 August 2017
It was a good place to work. Some really great people, interesting assignments. Very difficult to move between teams and who-you-know can matter. Some managers are old fashioned and are very top down in style, despite corporate open door policies and commitment to innovation and customer focus.
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Thank you for a start
Depot Technician (Former Employee) –  Scarborough, ON22 August 2017
You come in, fix equipment from the warehouse and fill in the paper work.

I got a good feel for what working in a repair depot was like and didn't mind it too much.

Management was respectful and well organized with an interest in productivity over punctuality, if you worked your full eight hours and your productivity was there, then that's what mattered.
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Great workplace
Deskside Support Specialist (Former Employee) –  Cambridge, ON16 August 2017
Compucom is a great place to work, they have great employees and take good care of them. I had the privilege to work for major customers and they were extremely flexible in making sure I had all the resources I need and can provide the best results.
Pros
Very friendly
Cons
Less money
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Not a good place to work
Configuration Analyst (Current Employee) –  Mississauga, ON11 August 2017
Worst management and it's not a good place to work for a living. I have been working here for the passes 20 years and it had been
a pleasure but now the new managements and new owner turn the company upside down.
Cons
Long hours
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Good job security
IT Specialist (Current Employee) –  Mississauga, ON25 July 2017
This is a good company to start your IT company, they do not lay off employees.Management is very good. You have to be flexible with the schedule.....
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Call center enviornment
Help Desk Support Technician I (Current Employee) –  Mississauga, ON23 July 2017
You come into work, sign into your phone and CTIOS (which is essentially clocking into work). Every move you make is recorded on CTIOS; when you are ready for calls, when you go on break/lunch, when you come back from break/lunch, how long you have been on wrap etc. Unscheduled breaks are allowed, however, discouraged. You can use the break time for bathroom visits but getting up for a walk or coffee is not allowed. You are to remain on Ready for as long as you can so you can take calls. You are to work on tickets when you are not on a call.

2) I have learned quite a few things with regards to drive mapping, network printer troubleshooting, VPN setup, Citrix, etc...

3) Management style is a little strict. You are constantly reminded to be on 'Ready', you are sometimes called out for taking too long on a call or wrapping up a ticket etc. Also like I mentioned, unscheduled breaks are discouraged unless it's for a bathroom break.

4) Workplace culture is actually pretty good. Great people to conversate with, relatively regular events such as BBQ's and appreciation days.

5) Sometimes difficult to troubleshoot an issue when you are not physically there.

6) Colleagues are well rounded and often fun to conversate with.
Pros
Not terrible pay, good people
Cons
Strict management style, unscheduled breaks discouraged, tied to your desk until your break times
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Good plcace to work
Configuration analyst (Current Employee) –  Scarborough, ON5 July 2017
Good place to work, have more challenge and you can move from one to other department to advance your skills if you are interested. This is a good company for new comer to get experience and build up your skills for future advance.
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Challenging work
Bilingual Helpdesk Analyst (Former Employee) –  Mississauga, ON28 June 2017
Company provided all the tools needed to succeed, from online database to personal training, they made sure every employee could excel. Managers were active in ensuring employees received assistance when required.
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Not happy
Service Experience 1 (Former Employee) –  Mississauga, ON28 May 2017
We had to ask for stat holidays off. They would mandate you to work them as we covered a US account.
1st they cut the attendance line then they stop using Microsoft Licenses, and then finally they started cutting staff. If the budget wasn't that well planned , why didn't they get rid of the financial officer first.
Pros
Free Tea
Cons
Long Hours
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productive work opportunities
Storage Analyst (Former Employee) –  Calgary, AB17 May 2017
very good experience and looking forward to join it again..
-we lost the contract
-Again I am willing to work for the same company
-very good management
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It is good to be with the company, provided that we have the growth opportunities
Support Technician L1 (Current Employee) –  Mississauga, ON15 May 2017
It is good to be with the company, provided that we have the growth opportunities

A typical day at work is good. It varies from client to clients.
Pros
Na
Cons
Na
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Lacking Cohesive Vision
Analyst (Current Employee) –  Ontario10 May 2017
CompuCom has had too many leadership changes and complete shakeups of their corporate structure. CompuCom does not practice effective change management internally. This is ironic, as they have a customer delivery practice that preaches the importance of change that is planned, structured and undertaken methodically.
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Good workplace for starting IT career
Technical Support Analyst (Former Employee) –  Mississauga, ON28 April 2017
3rd party support for several different companies. Learned Windows and administration support. Management was great. Only downfall was there was not great opportunists to advance career. Management was great and supportive. Culture was fun and had sources of entertainment such as gym room, ping pong tables and gaming.
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Good place to start career
Voice support Analyst (Current Employee) –  Toronto, ON15 April 2017
Its a good places to start a career and you can stick up for a few years.
Pay is quite less when compared to industry standards.
Work cultures is good.
Pros
Good work culture
Cons
low on pay
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various projects
Field Technician (Former Employee) –  Mississauga, ON5 April 2017
Tough work with equipment removal as well as outside signage. Travel to various locations and used mobile computing to do most of work. High clearance required for computer removal from government ministries.
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No 2 days were ever the same.
Senior Finance Specialist (Pricing) (Former Employee) –  Mississauga, ON4 April 2017
Worked hard on a flexible schedule. In responding to RFPs, effort to achieve fixed deadlines required weekend and after hours activity. Teamwork was the operative word. Worked with a group of dedicated and excellent solution developers to determine contract cost and pricing.
Pros
Excellent work relationships
Cons
Management not supportive of long hours
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Avoid at all costs.
T1 Tech Support: GameStop / EB Games International (Current Employee) –  Mississauga, ON22 March 2017
Was shown the door due to not being able to work wed-sun 6:30pm to 3:30am.

Not willing to compromise, or accommodate a home life in the slightest.

Avoid this place at all costs, leaving on bad terms will blackball you from recruiters that work with Compucom.
Pros
Its beside a convenience store?
Cons
Insane scheduling and inept management
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Great Place to work
Asst. Onsite Delivery Manager (Current Employee) –  Saint John, NB18 March 2017
it is a great place to work and we get everything done that needs to be done everyday and all the other things that pop up in between.. Just like everyone else in the world
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Overall rating

3.5
Based on 1,222 reviews
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Ratings by category

Work/Life Balance
3.6
Salary/Benefits
3.1
Job Security/Advancement
2.8
Management
3.1
Culture
3.4