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Compass Group
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742 reviews

Compass Group Employee Reviews

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Management doesn't manage.
Housekeeper, Night Shift (Former Employee), K/W Region, OntarioOctober 7, 2014
Pros: not slave labour, no longer have to work there. riding a floor scrubber is fun.
Cons: more or less everything.
Most unorganized place on earth.
Given a cleaning schedule to follow, sorted by everyday things and then other things on certain days of the week. Then a higher up manager (who has never seen your schedule) asks you why you aren't doing things daily that on your list say you aren't to do daily.

The work list changes constantly and sometimes without – more... notice.

They hired an on-call guy for multiple locations, ended up sending him to a single location for two months straight, and then to my location for my remaining time there to fill in for someone who left on extended medical leave.
He still works there and is still "on call", they hired someone to fill my position full time though.

When an employee is absent the remaining three (plus supervisor) employees are expected to do their full jobs and the work of the missing person. This will be enforced by the supervisor who will not understand why you don't have time to talk about how you should have wiped that sink counter-clockwise instead of clock-wise for the next 20 minutes.
Location depending, supervisor will do literally nothing but read the paper when he is not walking around looking for someone to chat with.

I worked hard, starting getting getting some serious knee pain. Upon returning from a few absences I was served a Termination of Employment Without Cause. I had a doctor's note; they handed me this the second I walked in the door. – less
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Great Company
Manager of Support Services (Current Employee), Prince George BCOctober 6, 2014
Minimal supports in place for managers,
poor purchasing dept
poor payroll system
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Great opportunities.
Supervisor (Former Employee), Oshawa, Ont.August 29, 2014
Typical day involved counting a safe, looking over a schedule, doling out responsibilities for that day, making sure everyone was performing their task and covering breaks.
I was in charge of 25+ people on any given shift. Lots of things to do and lots to be aware of. Never a dull moment.
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Great first job that taught me how to be a hard worker
Jr. Sous Chef (Former Employee), Vaughan, ONAugust 20, 2014
Pros: fun work environment
Cons: schedule
A normal day would start around 7am. We would prepare breakfast, pastries, lunch specials and other food items that were made fresh daily. We would also work to cater bar mitzvahs, bris' and other types of social events. As well we would cook for the high school next door.
There were always many things to do to keep busy, which made time go by quite – more... fast. The most enjoyable part was that two days were never the same and there was always something different to expect each day.
The hardest part of the job was the long hours and the scheduling. Since things were always changing, you never knew what to expect. Some weeks would be extremely busy, while others were very slow with almost no hours.
For the most part I feel like I grew as a person and learned a lot about myself and working hard. – less
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Good experience for a young person
Western Fair general labourer (Former Employee), Toronto, OntarioAugust 19, 2014
Pros: pay above minimum wage
Cons: long hours
Enjoyed working as a runner for spectators in suites at a national sporting event. I was under-age, but felt valued and praised for hard work.
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Fast paced, challenging environment
Food Service Supervisor (Current Employee), Vancouver, BCAugust 19, 2014
Responsible for the day to day food service operations including diet writing, food production, tray assembly, rethermalization and food delivery of prepared food items, purchasing/receiving, inventory, day to day staffing, sick calls and vacation relief. Ensuring that standards are met and a positive patient/customer focus is maintained. Maintaining – more... a challenging and productive environment by assisting in setting and tracking progress in achieving quality goals, financial targets and objectives. – less
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It was more of a business feel rather then a hospitality company
Associate And Dishwasher (Former Employee), Mississauga OntarioAugust 9, 2014
Pros: great staff to work with
Cons: lack off communication and no holidays
When I worked here as an Associate it wasn't all that great the jobs were always seasonal during the school season so after 9 months we were left hanging for 4 months until the new year came around to work again we were always on our toes afraid that our jobs would be taken away even though we worked by the book of hospitality and customer service their – more... was a lack off management and communication from Managers of the company towards its team members and associates and when their was communication it was always barking back at the employee's rather then true leadership training.

I worked their for several years And I never really remember'd a happy day at work other then my team members the team members always lifted everyone's days they were the main reason why I went back several times to work at Compass group and when I was leaving compass group to go back to Culinary college compass group never really supported their staff in going back to school or exercised their appreciation for their employee's. And when I was leaving it was really hard to get my vacations pay and my final pay checks my boss always tried to push me out instead of working together.

Every morning I came in half hour sometimes a hour early'r to get ready for service and not one thank you from the boss but the team always appreciated my work and I am of theirs without the team members Compass group good luck.

All in all is this a great company to work for Not really would i go back no Im not saying that the people who run the company are bad I just had a really bad experience with one of their sales and retail managers but everyone els in the company was a ok in my books Im still friends with my former co workers and we still hang out and talk – less
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Has great possibilities , room for growth
Chef Manager (Current Employee), Edmonton, ABAugust 4, 2014
Pros: it is a job i enjoy
Cons: some of the hours, or additional paper work
Communication is advertised , but not alway's done .
Management support is minimal .
Finding additional or new staff seems to be a constant issue.
Finding GOOD staff to hire is difficult in the food area .
It is a great place to deal directly with the employee's of the company and see them enjoying what you have produced .
Catering functions are alway's – more... a nice break from a regular day .
I enjoy cooking and creating new items .
The hardest part would be dealing with staff that phone in at the last minute and cant come to work , and you must cover that shift your self . – less
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great hours
Cook (Former Employee), Fort McMurray, ABJuly 21, 2014
fast paced, great people to work with, alot of heavy lifting
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Independent Work
Food Sales Associate (Current Employee), Toronto, ONJuly 15, 2014
A day starts off by counting your pouch and verifying your cash, then you are either driven or walked to your designated cart. There you spent long hours standing, sometimes in the shade, sometimes in the sun, and breaks usually are 4 hours into the shift. When the shift ends is decided on the day of, during the shift, therefore it is never certain. – more... That would be a typical day. – less
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Great place to work
housekeeper (Former Employee), moncton nbJuly 15, 2014
I enjoyed working at Compass group. The people at this company are a great bunch of people
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fun place to work
Cashier/Server (Former Employee), victoria b.c.July 14, 2014
served the costumers made coffee drinks got to see famous people
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long hours unfair wages
Manager/Cook (Current Employee), Sault Ste Marie, OntarioJuly 12, 2014
Pros: benefits
Cons: very long hours unpaid for
WAke up at 3am go in to work off the clock to get all meals prepared for the day and caterings that are needed for that day. Will not pay over time but expect all work to be done. Iam manager, order all foods for the work, do all paperwork, cook, serve customers, all for almost minimum wage. The hardest part of the job is knowing that they want all – more... work done, but do not want to pay for an employee that wants to provide quality food, keep standards up and complete all tasks each day. The most enjoyable part of the day is hearing how much the customers appreciate the new menus and food they are paying for and I bring them that happiness. – less
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nice relaxed environment with lots to keep yourself busy with
Supervisor/Key Holder (Former Employee), whitbyJune 30, 2014
Pros: good hours for shifts
Cons: repetitive work
Compass group is great to work for, there is a lot of chance to get promoted. They also have a lot of franchises so there is a variety of place to work at.
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Fun workplace because of different faces daily and coworkers.
Customer Service Ambassador. (Current Employee), Richmond, BCJune 17, 2014
Pros: free parking, medical benefits.
Cons: pay, hours, vacations, management.
Marquise customer is for those who are transiting through jobs or to have temporary work while going to school or working elsewhere. I have been employed here for the last 5 years and salary and pay raises are not up to expectations. Living in an expensive city such as Vancouver, minimum pay is not cutting it. However, coworkers and helping each other – more... interact with thousands of passengers daily is the reward. – less
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Great people in place
Executive Chef/Manager (Current Employee), EdmontonJune 10, 2014
Solid company with high end managers throughout. Dedicated to the customer and employee with various initiatives.
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fun
Chef/ Manager (Former Employee), Richmond, BCJune 8, 2014
looked after everyday things
baking lunch
sandwiches salads
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Great Atmosphere
HOUSING ASSOCIATE (Former Employee), Fort MacKay, AlbertaJune 3, 2014
Pros: free meals and living.
Cons: long hours (10-12 hours per shift 20 days straight)
A typical day at work was filled with different tasks from checking guests in and out of camp rooms, to reporting and taking phone calls. I learned how to navigate several new computer programs, various computer skills and office related tasks. I worked with wonderful people, who I will cherish as friends for years to come. The hardest part of the job – more... was the various shifts I was working, and being across the country/away from my family. The most enjoyable part of the job was that I met new people every single day. We checked up to hundreds of guests in per day, and several different companies from various places stayed in our camps. – less
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compass group
General Help (Former Employee), St. John's, NLMay 27, 2014
I had a all around terrible experience here.
Mostly to do with Management, who afterward was let go due to attitude among many other reasons
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okay company, but very cheap
housing (Current Employee), fort mcmurrayMay 22, 2014
Pros: free food, good facilities
Cons: management sometimes takes themself too seriously
Camp job is OKAY. The company pays below the industry standard, and we work 20 days on and 8 off. We have had maybe 5-10 new managers a year for the last 5 years. The company is cheap, if they paid us maybe $10,000 a year more, and gave us a 18-10 schedule, they would retain employees. Bosses seem to think we should have a lot of company pride, but – more... we are making a third the money they are. – less

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About Compass Group

Compass Group plc is a global contract foodservice and support services company headquartered near London, United Kingdom. It – Read more