Quality Service Analyst - 2014.088N
Community Living BC - Terrace, BC

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Community Living BC (CLBC) is a provincial crown agency that delivers supports and services to adults with developmental disabilities and their families in British Columbia. CLBC is looking to build a workforce that brings fresh ideas, energy and innovation to the field of community living services and reflects the diversity of the population it serves through its many locations across BC.

More than just a job. CLBC is about compassion, commitment, contribution, collaboration and community. CLBC's dedicated and capable workforce plays a vital role in achieving the vision of 'good lives in welcoming communities' for adults with developmental disabilities and their families.

The Role:
- Responsible for representing CLBC as the primary point of contact for service providers.

- Perform the lead role in negotiating contracts, with manager approval, reviewing and monitoring contracts for service quality according to CLBC requirements, developing and approving new resources, managing service requests and ensuring crisis response systems and resources are available.

- Responsible for negotiating costing details and developing support and service contracts as well as the subsequent ongoing monitoring and evaluation of the services being provided for all agreements (i.e. both contract compliance by service providers as well as quality and appropriateness of services being provided).

- Review individual support plans when CLBC funding is requested, allocate funded supports and develop CLBC funded services.

Analysts work together as a team to identify and resolve systemic issues and service gaps. They also perform an active role in the allocation and management of local budgets to ensure the equitable, consistent and portable allocation of resources. The safety, security and well being of adults and their families is paramount.

- Business related Bachelor’s degree preferably with human services orientation or work experience, OR a combination of 10 years equivalent education and experience.

- Experience working in Community Living field with adults with developmental disabilities and their families is preferred.

Transportation arrangements must meet operational requirements of CLBC. Use of own vehicle on expenses. Successful applicants are subject to a Criminal Record Check (Criminal Records Review Act) and are required to provide a clean Driver’s Abstract.

For a complete list of qualifications and duties please review the job description posted on our website: www,communitylivingbc.ca

CLOSING DATE: August 13, 2014

How to apply:
Interested applicants are encouraged to submit a resume and cover letter quoting competition 2014.088N.

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