Chamber Maid (Former Employee) – Niagara Falls, ON – 18 February 2015
In both hotels , as in most any ways there is lots of cleaning .. Stafff was always friendly and helpful .. the guests were usually friendly .. the worst part about this job is the after party clean ups .. never know what you could find
I enjoyed working at the Comfort Hotel. People I worked with were great.
Assistant Supervisor (Former Employee) – Victoria, BC – 10 February 2015
A typical day at work was full and enjoyable. I learned more and more every day I went to work as far as managing the housekeeping department. Management was good and fair, I thought. All of my co-workers were exceptional to work with, it was a great housekeeping team. We were all very hard workers. The hardest part of my job was getting laid off with no warning. The most enjoyable part of my job was going to work everyday thinking it would be the last place I would work.
The chance to learn any department you wanted to.
Not being respected as a Supervisor. Supervisors are considered throw aways. Not needed.
General Manager (Current Employee) – Ottawa, ON – 3 February 2015
No day in a hotel is typical, learned that its ok to be wrong providing you learn something from being wrong. I managed people from different cultural backgrounds and different walks of life. The hardest part of my job was when guests would leave unhappy due to their stay experience. What I enjoyed the most was turning an unhappy guest into a satisfied returning guest
Front Desk Agent/Night Auditor (Current Employee) – Burlington, ON – 28 January 2015
Creates autonomy, very friendly work environment. I usually work the 3-11 shift. The operating system is very user friendly. Management is very helpful and they want to help you succeed. Hardest part of the job is to make sure everything balances in your reports.
Housekeeper (Current Employee) – Cornwall, On – 28 October 2014
I enjoy working at the Comfort Inn but unfortunately it is a seasonal position. My co-workers are very friendly and willing to lend a hand when needed. Management is understanding and willing to accept any opinions or ways to help the hotel be a better place for our guests to stay. The most enjoyable part of the job is that when you arrive you are always greeted by the front desk staff and co-workers are all ready to get the work done that needs to be completed. Overall I enjoy working at the Comfort Inn. The hardest part of the job at Comfort Inn is not knowing when you will work next.
Hotel Night Auditor (Former Employee) – Ottawa, ON – 6 October 2014
I learned quite a bit of hotel information, the functions of day to day of the hotel, book keeping, groth of customer service skills. As for the management it was not consistent we went through 3 managers in 2 years. My co workers were amazing we really got along like a family. Hardest part of the job was trying to adapt to new management and constant change in policies each time the management changed. The most enjoyable was the guests and my co workers.
You are working steady until you are completed all your rooms.
Housekeeper/Laundry (Current Employee) – Windsor, ON – 14 July 2014
Sign in when you get there. Get you assignment sheet and keys. Then go to you assigned floor. Get a cart, load everything you will need. Find out where you can start. If the room is vacant you completely clean the rooms and change the linen on the beds. If the room is occupied, you access what they are going to need and make sure they have it and also make their beds and clean the room.
Learned the managerial processes in the hospitality industry.
Front Desk Supervisor (Former Employee) – Edmonton, AB – 26 June 2014
It seems because of a great economy in Alberta there is a high employee/employer turnover. Hiring and firing was on a regular weekly basis, the abundance of job opportunities makes it somewhat difficult for management to maintain employees, therefore having to hire and train very often which effects service and efficiency.