Front Desk Audit (Former Employee) – Clackamas, OR – 29 January 2014
Working overnight shift all by yourself can be nerve racking the first few shifts. You do not work with anyone else during this shift. I had many people coming in, in the middle of the night with problems with other hotels, just needed a hotel, or had issues with their room. You have to fix these problems where the guest is happy and pleased with their stay. The only thing I have to say that was hard about my job was if you try everything you can to make a guest happy and nothing works. You have to figure out something or you just have to apologize for the inconvenience. I really liked all the different people I got to meet and their stories that they told me, that was something that you don't experience too often because you actually have time to talk to them.