Front Desk Audit (Former Employee) – Clackamas, OR – 29 January 2014
Working overnight shift all by yourself can be nerve racking the first few shifts. You do not work with anyone else during this shift. I had many people coming in, in the middle of the night with problems with other hotels, just needed a hotel, or had issues with their room. You have to fix these problems where the guest is happy and pleased with their stay. The only thing I have to say that was hard about my job was if you try everything you can to make a guest happy and nothing works. You have to figure out something or you just have to apologize for the inconvenience. I really liked all the different people I got to meet and their stories that they told me, that was something that you don't experience too often because you actually have time to talk to them.
Front Desk/Housekeeper/ Breakfast Rep/ Laundry (Former Employee) – london, on – 15 March 2017
Not a great place to work.. Management takes advantage of your generosity and hard work, and will use you if you allow them to. They employees there are there because union protects them they slack and disrespect management and treat new employees terrible.
empty promises, bad management, terrible employees, unorganized
Housekeeping (Current Employee) – Brampton, ON – 8 February 2017
A typical day at work is sometimes challenging because people is little bit more hard to deal with than others.learn that patience and listening for acting is key. Management at comfort inn by the airport is in my opinion ; poor. Housing i can handle not having the right tools for the job that i can not. To walk away at the end of the day known i had a good days of work and people are laying on clean sheets.
Housekeeping (Former Employee) – Fredericton, NB – 27 January 2017
At the Comfort Inn they greet you with kindness throughout the hotel, they make sure all your needs are met. The hotel is very clean and tiny, they make sure it's up to standards and if not the boss will make sure you know of penalty. Free breakfasts in the mornings from 8 until 11am. The housekeepers come in to your room everyday ( if asked ) to clean. The hotel is wheelchair accessible throughout the hotel. One last thing to include is if you are a worker there you get health benefits and get so much off a room at ANY hotel in the Comfort Inn chain.
Auditor/ GSR (Former Employee) – Cobourg, ON – 25 January 2017
Management is nice, supervisory staff is excellent. Regular working hours, easy to get days off for things you need to do. You work alone at the front desk so the drama is to a minimum. The people who come in there sometimes are ridicouls and totally entertaining.
Assistant Manager (Former Employee) – Welland, ON – 13 January 2017
During my time at the Comfort Inn Welland, I was really impressed by the staff and their willingness to assist our guests on a daily basis. Owners DID NOT share this approach. Money for necessary daily functionality of the hotel and operational requests had to be vetted and approved by the owners. As an assistant manager, I was constantly receiving phone calls from third party contractors, that were owed money from our hotel owners. Therefore, I made the decision to separate myself from this establishment to look for more gainful employment elsewhere.
Front Desk Agent/Housekeeper (Former Employee) – Sturgeon Falls, ON – 10 January 2017
Working at the Comfort Inn was an amazing experience, everyone was so nice we all helped each other it was like a little family.
A typical day at work was what you would expect you would come in work hard, make sure the customers were happy and comfortable, co-workers would chit chat if grouped together but still get the job done perfectly. I'm not to sure what the hardest part of the job was I enjoyed at all but the most enjoyable part for me was when a costumer wold tell us they enjoyed their stay it always made me happy to hear that.
Night Auditor (Former Employee) – Sudbury, ON – 10 January 2017
I did learned management skills, working night shift isn't that easy. as every work place people do not not have same education, cultures or even believing. Few of my co-workers i can not get along with because they brought their families issue at the work place and treat you like garbage bag. What did i enjoyed the most is when i am done my paper work and everything balance
Night Auditor (Former Employee) – Kingston, ON – 16 December 2016
I will come into work, balance the books for the day to ensure all daily revenues have been collected and accounted for. I learned how the hotel business works as a whole, both on the customer service and marketing side of things. Management was a great help and offered much insight into the daily operations. The hardest part of the job was correcting others mistakes in order to balance the books and the most enjoyable part of the job was the interaction with numerous patrons from all different walks of life.
looking for full time emplyment in a friendly hard working work place
Housekeeping (Former Employee) – Orillia, ON – 14 November 2016
hard working patient loyal friendly respecful and willing to work hard always takevpride in my work in my opinion there was no one working hardcore taking pride of there job they were issues with people making up dirty beds just cutting corners and me I would rather work in a place that takes pride in their job
Housekeeper (Former Employee) – Virden, MB – 4 November 2016
a typical day at work at the ComfortInn & suites would be saying your good mornings to the other employees, getting your cart ready and re- stocked with towels, filling up cleaning bottles if needed, heading up to your floor that you are working on, and getting your main cleaning cart out, and pushed to the first room that you have to clean. At this job I learned how to clean rooms, how beds are properly made, how to deal with customers that try to get discounts out of you and have issues with their room or anything. My co-workers were very nice, made sure that everyone felt like family and was always treated equally. hardest part of the job was making sure EVERYONE got their rooms done before 4pm when check- in was.
boss would buy pizzas or chicken for lunch sometimes to say thankyou for our hard work
Room Attendant (Current Employee) – Barrie, ON – 6 October 2016
My day as a housekeeper I go in strip the beds take out all towels and bring in clean sheets and clean towels if shower curtain needs to be changed I will change it . I dust and clean out fridge then make the bed or beds if two of them in room then vacuum then clean bathroom spray the room with air fresher then go on to the next room . I clean 15 to 18 rooms or less
FOS (Former Employee) – Saskatoon, SK – 15 September 2016
Very challenging company to work for. The typical day is constantly evolving. I did however learn many transferable skills. Management worked very hard to improve the workplace environment however the staff wouldn't get on board which made most days a challenge.
Laundry Worker (Former Employee) – Newmarket, ON – 31 August 2016
I worked at the Comfort Inn for almost nine years and only left because of management change. It is a fast paced environment and I enjoy that and I worked with some of the best co-workers you could ask for.
Housekeeper/Breakfast Server (Former Employee) – Campbellton, NB – 4 August 2016
The hours were good and so was the pay. You were obviously needed and wanted there and it was nice to interact with the guests as you went about your day. You felt accomplished by the end of your shift and while it was hard work, it was rewarding as well.