Front Desk Supervisor (Former Employee), Madison, WI – January 29, 2014
Pros: having off some weekends and free hotel stays
Cons: no health benefits and longer work hours
It is difficult to describe my job in a sentence or two, what an front office clerk does. My duties may varied by employer and by level of my experience. It even changed from day to day depending on my employer's needs. An office clerk may do any or all of a variety of tasks including filing, answering phones, entering data, scheduling appointments, – more... typing correspondence, proofreading documents, running errands and handling mail, to name but a few. As a front office supervisor, I assume a lot of responsibilities which included working whenever one of the front desk clerks called off, training of all front desk staff, scheduling and making sure that we stay within the required monthly budget. Working in the hospitality industry can be both fun and stressful. You encounter different personalities. From the real nice individual to the really demanding ones. The key to really be successful in my job is to listen, understand and resolve the situation to the guest satisfaction without any confrontations. The best part of working in my industry is meeting new and fresh faces every day and being able to brush up on my languages. – less
Guest Services Representative (Former Employee), Waterloo, ON – January 30, 2014
• Checking guests in & out of the hotel • Handling cash float • Posting accurate charges on guests' account • Handling guest complaints and concerns • Providing information to guests about hotel & location • Able to use the multi-line phone to book reservations/answering guests' questions • Balancing cash, balance sheets & cash reports
Housekeeper, House women (Former Employee), calgary,ab – November 9, 2013
Stocking my cart and checking my rooms stripping and reporting to front desk of werid activity. I enjoyed this job I love to clean Im good at it. I learned how to deep clean how to be a house women and how to deal with pests. I learned about chemicals as well. The hardest part of the job were all the checkout some times we had 20 in one day it was tiring – more... but I loved it. My faverite part of the job was making the beds or doing towel art making them different shapes – less
Guest Services Representative (Former Employee), Midland, ON – August 20, 2013
Pros: team work, staff luncheons .
Cons: overnight hours
We had wonderful staff all of the time which made for a great work day . As a supervisor , I learned if you show and give respect to the employees , they will show the same which makes for an easy , stress free day at work and has everyone working towards the same goal, filling the hotel with happy , satisfied and returning guests! The most enjoyable – more... part of my job was meeting new people and seeing the regulars return and knowing which staff member made an impression because the returning guests would ask for those staff members by name. The hardest part , I believe of any job is having to let go of staff members that don't meet up to the standards and that take others down with them. – less
Housekeeper (Former Employee), Port Huron, MI – May 20, 2013
Pros: friendly staff
Cons: worked long hours and never paid for them
It is a good job to do if you have a lot of people skills and you have a friendly approach to people. But it has a very high turn over of workers because they think its a easier job when it is not, making it very demanding to pick up workers who just walk off the site slack.
Maintenance Worker (Former Employee), Chatham-Kent, ON – April 18, 2013
Pros: cheap rates at all comfort inns
Cons: not enough hours
I worked at the Comfort Inn Chathamkent.I was hired for maintenance work.The hours of work for this position are 3 shifts consisting of 4 hrs each.You spend more on gas going to work than you make in wage at work.Beware
Housekeeper (Current Employee), Barrie, ON – March 21, 2013
Pros: friendly atomosphere
Cons: not full time hours
I liked working there for the work was pleasant. I got a long with staff. there was lots of team work. House keeping is a very physical work so very large rooms would be the hardest to do. Meeting people is the best part of the job and management has always been good.
Assistant Manager (Former Employee), Monterey California – January 22, 2013
Pros: living for free on premises
Cons: away from home
it was great living in different country learned different cultures and tourist business was wonderful gave me confidence in lot of other things, and learned a lot about hospitality industry wonderfull people.