Front Desk Supervisor (Former Employee) – Madison, WI – 29 January 2014
It is difficult to describe my job in a sentence or two, what an front office clerk does. My duties may varied by employer and by level of my experience. It even changed from day to day depending on my employer's needs. An office clerk may do any or all of a variety of tasks including filing, answering phones, entering data, scheduling appointments, typing correspondence, proofreading documents, running errands and handling mail, to name but a few. As a front office supervisor, I assume a lot of responsibilities which included working whenever one of the front desk clerks called off, training of all front desk staff, scheduling and making sure that we stay within the required monthly budget. Working in the hospitality industry can be both fun and stressful. You encounter different personalities. From the real nice individual to the really demanding ones. The key to really be successful in my job is to listen, understand and resolve the situation to the guest satisfaction without any confrontations. The best part of working in my industry is meeting new and fresh faces every day and being able to brush up on my languages.
Assistant Manager (Former Employee) – Welland, ON – 13 January 2017
During my time at the Comfort Inn Welland, I was really impressed by the staff and their willingness to assist our guests on a daily basis. Owners DID NOT share this approach. Money for necessary daily functionality of the hotel and operational requests had to be vetted and approved by the owners. As an assistant manager, I was constantly receiving phone calls from third party contractors, that were owed money from our hotel owners. Therefore, I made the decision to separate myself from this establishment to look for more gainful employment elsewhere.
Front Desk Agent/Housekeeper (Former Employee) – Sturgeon Falls, ON – 10 January 2017
Working at the Comfort Inn was an amazing experience, everyone was so nice we all helped each other it was like a little family.
A typical day at work was what you would expect you would come in work hard, make sure the customers were happy and comfortable, co-workers would chit chat if grouped together but still get the job done perfectly. I'm not to sure what the hardest part of the job was I enjoyed at all but the most enjoyable part for me was when a costumer wold tell us they enjoyed their stay it always made me happy to hear that.
Night Auditor (Former Employee) – Sudbury, ON – 10 January 2017
I did learned management skills, working night shift isn't that easy. as every work place people do not not have same education, cultures or even believing. Few of my co-workers i can not get along with because they brought their families issue at the work place and treat you like garbage bag. What did i enjoyed the most is when i am done my paper work and everything balance
Night Auditor (Former Employee) – Kingston, ON – 16 December 2016
I will come into work, balance the books for the day to ensure all daily revenues have been collected and accounted for. I learned how the hotel business works as a whole, both on the customer service and marketing side of things. Management was a great help and offered much insight into the daily operations. The hardest part of the job was correcting others mistakes in order to balance the books and the most enjoyable part of the job was the interaction with numerous patrons from all different walks of life.
looking for full time emplyment in a friendly hard working work place
Housekeeping (Former Employee) – Orillia, ON – 14 November 2016
hard working patient loyal friendly respecful and willing to work hard always takevpride in my work in my opinion there was no one working hardcore taking pride of there job they were issues with people making up dirty beds just cutting corners and me I would rather work in a place that takes pride in their job
Housekeeper (Former Employee) – Virden, MB – 4 November 2016
a typical day at work at the ComfortInn & suites would be saying your good mornings to the other employees, getting your cart ready and re- stocked with towels, filling up cleaning bottles if needed, heading up to your floor that you are working on, and getting your main cleaning cart out, and pushed to the first room that you have to clean. At this job I learned how to clean rooms, how beds are properly made, how to deal with customers that try to get discounts out of you and have issues with their room or anything. My co-workers were very nice, made sure that everyone felt like family and was always treated equally. hardest part of the job was making sure EVERYONE got their rooms done before 4pm when check- in was.
boss would buy pizzas or chicken for lunch sometimes to say thankyou for our hard work
Room Attendant (Current Employee) – Barrie, ON – 6 October 2016
My day as a housekeeper I go in strip the beds take out all towels and bring in clean sheets and clean towels if shower curtain needs to be changed I will change it . I dust and clean out fridge then make the bed or beds if two of them in room then vacuum then clean bathroom spray the room with air fresher then go on to the next room . I clean 15 to 18 rooms or less
FOS (Former Employee) – Saskatoon, SK – 15 September 2016
Very challenging company to work for. The typical day is constantly evolving. I did however learn many transferable skills. Management worked very hard to improve the workplace environment however the staff wouldn't get on board which made most days a challenge.
Laundry Worker (Former Employee) – Newmarket, ON – 31 August 2016
I worked at the Comfort Inn for almost nine years and only left because of management change. It is a fast paced environment and I enjoy that and I worked with some of the best co-workers you could ask for.
Housekeeper/Breakfast Server (Former Employee) – Campbellton, NB – 4 August 2016
The hours were good and so was the pay. You were obviously needed and wanted there and it was nice to interact with the guests as you went about your day. You felt accomplished by the end of your shift and while it was hard work, it was rewarding as well.
It was a nice work atmosphere, and we all got along which made the day go along so much quicker.
Housekeeper (Former Employee) – Peterborough, ON – 15 July 2016
We all arrived at work early in the morning at around 8:00am. We all had to make sure our carts were stocked and that everything was counted before we started. I learned that you can't trust your follow co-workers not to steal your tips. The hardest part of the job was lifting up the mattresses to change the sheets. I thought the most enjoyable part of the job was when we all got together for lunches together.
provided hot breakfast and learned how to be a front desk receptionist
Breakfast Host (Former Employee) – North Vancouver, BC – 11 June 2016
It was a unforgettable part time work experience and practicum in Comfort Inn. I had learnt a lot from the work and coworkers, such as how to greet the guests, how to use computer systems to check in and out for guests. The coworkers were very nice to me, even though I did not know how to work better, they still teached me with patient.
Guest Service Agent (Current Employee) – St. Thomas, ON – 31 May 2016
This has been a learning experience as I am fairly new to the industry. I was raised in the hospitality industry from a child so I know and understand the in's and out's of the business. I am looking to be able to expand and grow with the company and gradually move up among my fellow colleges.
Front Desk (Former Employee) – Airdrie, AB – 21 May 2016
Spent one night here. Room had 2queen beds. Very comfortable and clean. Quiet. Good breakfast in the morning. Front desk staff very friendly. The location was great, many restaurants in the area along with good highway access.
House Keeper (Former Employee) – North Bay, ON – 28 March 2016
I loved working with the staff at the Comfort Inn. Everyone was very friendly and helpful. I would go into work and start my day with lovely greetings, I would start cleaning and if I ever needed any help I would just have to ask. My manager(s) were wonderful women and all my co-workers were very nice. The hardest part of the job was the repetitive work, however the most enjoyable part was everything else. Guests were always so nice, and I felt welcomed and appreciated.