Front Desk Supervisor (Former Employee), Madison, WI – January 29, 2014
Pros: having off some weekends and free hotel stays
Cons: no health benefits and longer work hours
It is difficult to describe my job in a sentence or two, what an front office clerk does. My duties may varied by employer and by level of my experience. It even changed from day to day depending on my employer's needs. An office clerk may do any or all of a variety of tasks including filing, answering phones, entering data, scheduling appointments, – more... typing correspondence, proofreading documents, running errands and handling mail, to name but a few. As a front office supervisor, I assume a lot of responsibilities which included working whenever one of the front desk clerks called off, training of all front desk staff, scheduling and making sure that we stay within the required monthly budget. Working in the hospitality industry can be both fun and stressful. You encounter different personalities. From the real nice individual to the really demanding ones. The key to really be successful in my job is to listen, understand and resolve the situation to the guest satisfaction without any confrontations. The best part of working in my industry is meeting new and fresh faces every day and being able to brush up on my languages. – less
You are working steady until you are completed all your rooms.
Housekeeper/Laundry (Current Employee), Windsor, ON – July 14, 2014
Pros: you leave work when you are done.
Cons: not enough hours
Sign in when you get there. Get you assignment sheet and keys. Then go to you assigned floor. Get a cart, load everything you will need. Find out where you can start. If the room is vacant you completely clean the rooms and change the linen on the beds. If the room is occupied, you access what they are going to need and make sure they have it and also – more... make their beds and clean the room. – less
Guest Services Representative (Former Employee), Waterloo, ON – January 30, 2014
• Checking guests in & out of the hotel • Handling cash float • Posting accurate charges on guests' account • Handling guest complaints and concerns • Providing information to guests about hotel & location • Able to use the multi-line phone to book reservations/answering guests' questions • Balancing cash, balance sheets & cash reports
Housekeeper, House women (Former Employee), calgary,ab – November 9, 2013
Stocking my cart and checking my rooms stripping and reporting to front desk of werid activity. I enjoyed this job I love to clean Im good at it. I learned how to deep clean how to be a house women and how to deal with pests. I learned about chemicals as well. The hardest part of the job were all the checkout some times we had 20 in one day it was tiring – more... but I loved it. My faverite part of the job was making the beds or doing towel art making them different shapes – less
Guest Services Representative (Former Employee), Midland, ON – August 20, 2013
Pros: team work, staff luncheons .
Cons: overnight hours
We had wonderful staff all of the time which made for a great work day . As a supervisor , I learned if you show and give respect to the employees , they will show the same which makes for an easy , stress free day at work and has everyone working towards the same goal, filling the hotel with happy , satisfied and returning guests! The most enjoyable – more... part of my job was meeting new people and seeing the regulars return and knowing which staff member made an impression because the returning guests would ask for those staff members by name. The hardest part , I believe of any job is having to let go of staff members that don't meet up to the standards and that take others down with them. – less
Maintenance Worker (Former Employee), Chatham-Kent, ON – April 18, 2013
Pros: cheap rates at all comfort inns
Cons: not enough hours
I worked at the Comfort Inn Chathamkent.I was hired for maintenance work.The hours of work for this position are 3 shifts consisting of 4 hrs each.You spend more on gas going to work than you make in wage at work.Beware