Guest Services Representative (Former Employee) – Waterloo, ON – 30 January 2014
• Checking guests in & out of the hotel • Handling cash float • Posting accurate charges on guests' account • Handling guest complaints and concerns • Providing information to guests about hotel & location • Able to use the multi-line phone to book reservations/answering guests' questions • Balancing cash, balance sheets & cash reports
Housekeeping (Former Employee) – Chilliwack, BC – 30 November 2017
I worked mostly by myself cleaning rooms, with my coworkers also working alone nearby. This works well, but can be a rather lonely job when all the guests have checked out or are absent, even for an introverted person like myself.