Guest Services Representative (Former Employee) – Waterloo, ON – 30 January 2014
• Checking guests in & out of the hotel • Handling cash float • Posting accurate charges on guests' account • Handling guest complaints and concerns • Providing information to guests about hotel & location • Able to use the multi-line phone to book reservations/answering guests' questions • Balancing cash, balance sheets & cash reports
House keeping (Former Employee) – Red Deer, AB – 16 November 2017
Typical day at work involves cleaning room by room usually always started with the beds then the bathrooms Sometime would clean the main entrance and the public bathrooms I liked working here cause you get to be by yourself when working so 8 don't get distracted
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Tactful Guest Service Agent (Former Employee) – Tara, ON – 10 November 2017
A typical day at work would be taking reservations, giving directions, Education customers about the area. Checkouts - communicating with Housekeeping staff Check-ins - cash debit and credit trans actions. Directing incoming calls and waiting on walk in guests.