Guest Service Representative (Current Employee), Oshawa, ON – August 5, 2015
-Always greeted guests in a friendly and professional manner - Engaged each guest as a unique individual and listened attentively to their requests - Performed accurate check-ins and check-outs of guests – more... daily - Answered the telephone in a timely and professional manner - Made reservations over the phone and in person - Ran daily reports to check reservations for accuracy and identify any special requests - Responsible for a cash float throughout your shift and ensuring it balances correctly at the end of shift - Used data entry and quick thinking while attending each individual guest - Managed and successfully ran night audits – less
Housekeeping (Current Employee), Fredericton, NB – March 28, 2015
Pros: when we are there 5, 10, etc we get to pick a gift that we want that is the range of how long you been there
Cons: not enough hours
i go in get my cart ready to go to work make sure i have all the stuff i need to do my jog for the day. when it is time to go to work i make sure i can get into the rooms to clean. my boss is nice to work – more... for i have no problems. the people i work for are very nice to work for. the hardest part of the job is getting down on my hands and knees and washing the bathroom floor. is when the boss buys us lunch for the hard work we do – less
Coopertive Education Student (Former Employee), Brockville – March 22, 2015
All i did was do a Co-Op placement their, but being there from September till December really showed me what a good workplace looked like and that was the Comfort Inn. If i had the oppertunity to actually work there i would.
Night Audit Manager (Former Employee), Sylvan Lake, AB – March 18, 2015
Pros: As long as my job was completed accurately and on time, all was good.
Cons: Worked all night 11pm until 7am
I truly enjoyed working for Comfort Inns and Suites. Management treated me with respect.They gave me added responsibilities to make decisions and backed my decisions based on my many years experience in the Hotel business.
Housekeeping (Former Employee), Burlington, ON – March 12, 2015
Pros: friendly staff
Cons: not enough hrs, under paid, more than just house keeping
A lot of great people to work with who made tolerable. Very high turn over rate. Under paid Not enough hrs, lucky if 2 days a week Owner of the hotel is awful!!!!!! I can't stress this enough. Mean, rude, – more... unrealistic. Does not care for employees. Aĺl about how to cut costs and what ends up in his pocket. Manager of the hotel is nice. No benefits Have to do outside work such as wash windows, sweep out parking lot, and pick up garbage. – less
I enjoyed working at the Comfort Hotel. People I worked with were great.
Assistant Supervisor (Former Employee), Victoria, BC – February 10, 2015
Pros: the chance to learn any department you wanted to.
Cons: not being respected as a supervisor. supervisors are considered throw aways. not needed.
A typical day at work was full and enjoyable. I learned more and more every day I went to work as far as managing the housekeeping department. Management was good and fair, I thought. All of my co-workers – more... were exceptional to work with, it was a great housekeeping team. We were all very hard workers. The hardest part of my job was getting laid off with no warning. The most enjoyable part of my job was going to work everyday thinking it would be the last place I would work. – less
Housekeeper (Current Employee), Cornwall, On – October 28, 2014
Pros: free swimming
Cons: not knowing when you work next
I enjoy working at the Comfort Inn but unfortunately it is a seasonal position. My co-workers are very friendly and willing to lend a hand when needed. Management is understanding and willing to accept – more... any opinions or ways to help the hotel be a better place for our guests to stay. The most enjoyable part of the job is that when you arrive you are always greeted by the front desk staff and co-workers are all ready to get the work done that needs to be completed. Overall I enjoy working at the Comfort Inn. The hardest part of the job at Comfort Inn is not knowing when you will work next. – less
You are working steady until you are completed all your rooms.
Housekeeper/Laundry (Current Employee), Windsor, ON – July 14, 2014
Pros: you leave work when you are done.
Cons: not enough hours
Sign in when you get there. Get you assignment sheet and keys. Then go to you assigned floor. Get a cart, load everything you will need. Find out where you can start. If the room is vacant you completely clean the rooms and change the linen on the beds. If the room is occupied, you access what they are going to need and make sure they have it and also make their beds and clean the room.
Guest Services Representative (Former Employee), Waterloo, ON – January 30, 2014
• Checking guests in & out of the hotel • Handling cash float • Posting accurate charges on guests' account • Handling guest complaints and concerns • Providing information to guests about hotel & location • Able to use the multi-line phone to book reservations/answering guests' questions • Balancing cash, balance sheets & cash reports