Full time Night Auditor
Comfort Inn & Suites Kamloops - Kamloops, BC

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RESPONSIBILITIES OF A NIGHT AUDITOR:

  • Embrace all Choice Hotels Rooms Standards
  • Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently, and politely to all requests.
  • Help create a positive work environment through teamwork and cooperation with peers and team leaders.
  • Actively participate in monthly departmental communication meetings.
  • Contribute to a healthy and safe work environment by reporting all safety hazards, following WHMIS and Fire Safety training, and working in a safe manner.
  • Ensure the days’ financial numbers (including credit cards) are balanced and discrepancies are corrected.
  • Ensure all reports needed for statistical information are run during the shift and prepared for daily distribution.
  • Ensure accuracy of all reports.
  • Process guest arrivals and departures.
  • Demonstrate excellent guest service and actively seek feedback and follow up on guest comments.
  • Seek opportunities for continuous improvement in the night audit function.
  • Front desk and Switchboard duties as required.
  • Prep the kitchen for the Breakfast
  • Snow shoveling and salting of guest areas as required.
  • Ensure the arrivals for the following day are correct, with all the necesary paper work and rooms are assigned correctly

QUALIFICATIONS:

  • Guest service oriented individual who is also detail oriented and a self-starter.
  • Friendly, polite, and confident individual who enjoys working with the public and in a team based atmosphere.
  • Able to work the night shift and stand for long periods of time.
  • A background in Accounting and/or Front Office is an asset.
  • Sound knowledge of MS Office applications, including Word, Excel, Internet Explorer and property management systems

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