Project Coordinator
ComRent International Inc - Mississauga, ON

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Reports to: Inside Sales & Logistic Manager
Department: Logistics

Primary Responsibilities

Successfully manage the daily activities of ComRent's load bank rental equipment business including:

 Fielding inbound sales inquiries from past and prospective customers by phone, email and fax.
 Consult with customers to obtain the necessary information in order to configure the best solution for their application.
 Specify and quote proper equipment to meet the technical solution requested by the customer in the proper timeframe to meet customer’s expectations.
 Create and enter the solution in the company’s rental software system for follow-up and possible conversation to an order.
 Follow through and execution of the companies process once the sale has been made, in order to execute and fulfill the customer’s contract.
o Close the sale
o Obtain customer PO
o Learn and understand the customers procurement process
o Source and obtain all equipment specified
o Schedule appropriate shipping requirements that fit the job
o Manage the contract steps electronically using Rental Result software.
o Arrange pickup and return of equipment when appropriate
o Review and amend the contract in RR and forward to AR for billing when complete.
 Participate in companies quarterly inventory process to identify equipment loses.
 Other duties as assigned.

Core Competencies

 Dependability and timeliness - Routinely arrives to work on time, follows instructions and consistently completes assigned tasks and projects on time and complete with or without direct supervision.
 Verbal and Written Communication- Speaks clearly and positively under any circumstances. Also listens and seeks clarification when needed, reads and writes clearly and informatively.
 Customer service - Demonstrated commitment to superior customer service and thorough understanding of the significance of the customers' needs. Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
 Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional Resources; develops realistic action plans.
 Task Management - Proven ability to effectively prioritize, coordinate and manage multiple customers and needs simultaneously within tight deadlines and with a strict attention to detail and with minimal supervision.
 Adaptability – Adapts to changes in the work environment; manages competing demands and is able to deal with frequent change, delays or unexpected events. Works well under stress.
 Team Work – Balances team and individual responsibilities and goals; exhibits openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests. Understands connection between management of his territory and how it is connected to the larger national picture and operation. Could cover for a different territory easily and understands regional differences and can adjust and adapt as needed to meet goals.
 Interpersonal Relationships – Works to build and maintain healthy relationships with co-workers, clients, and others. Focuses on solving conflicts with win/win solutions; listens to others without interrupting; keeps emotions under control.
 Self- Development – Exhibits traits indicating potential for growth. Demonstrates an openness and attitude of learning and developing; is committed to improving themselves by seeking to utilize their strengths and work on weaknesses; strives for excellence; takes advantage of training opportunities.
 PC literate - Willingness and ability to learn and become proficient in new software products; i.e. our rental management software and customer relationship software.

Minimum Qualifications

 High School Diploma
 Basic knowledge of electricity with the ability to learn and utilize electrical formulas necessary to successfully formulate technical solution to customer’s applications.
 Understanding of logistics and necessary load calculations used in arranging the shipping of equipment of various sizes and weights using a number of different trucking solutions.
 Above average math and reading skills
 Proficient in Microsoft Word, Excel, Outlook and computers in general.

Work Environment, Equipment, Physical Demands
This list represents the demands that the position requires. The list may not be all-inclusive.

 Close vision (clear vision at 20” or less)
 Extended periods of reading fine print
 Frequent sitting for long periods
 Hearing
 Repetitive wrist, hand or finger movement (type on computer)
 Temperature variations in office environment