This was a part-time job in summer. The HR office hired some new employees for serving the summer campers. My work was assisting my leader to create the working shifts for all the employees by using excel and adjust the shifts on their special requirement.
The hardest part of my job was how to face to the emergency and balance the time of all their – more... shifts. Sometimes, the employee could not go their shifts on time or some of them think it was unfair for them to get less time of shifts than others. So, I had to report all these situations to my leader first and tried to help him find the best way to figure them out. After updating the shifts schedule, I had to explain them the reason that we think it was the best way to make all them happy. Because, usually, their efficiency is depends on their feeling of happiness. – less