Productive place to work at with and with lots of room for growth and advancement within the company.
Pros: monthly bonus, season footwear allowance, district contests, full health benefits
Cons: holiday hours
I started as a sales associate and was promoted to the key holder position, and eventually to a manager for more than three years. As an assistant manager I have many administrative responsibilities that are completed daily. I process and update employee paperwork, maintain a payroll budget, file and organize paperwork, filing and reviewing inventory reports, creating and managing financial reports, and creating weekly schedules. I use Microsoft Excel, Word, PowerPoint, and Outlook to create and process documents. I manage a team of fifteen employees and train them on duties and procedures. I handle any client issues and resolve them in person, on the phone, or by e-mail. I act as a liaison between the district manager, store manager, and the staff.
The most enjoyable part of the job is making that connection with my clients and having them leave my store with a smile on their faces and happy with their purchase. World class customer service does make a difference. Having a team with strong communication and customer skills is what drives sales, thus helping companies thrive for years on going.