Really good company to work for as far as product and culture, unfortunately, with a franchise situation, each bakery is different as to how it is run and opportunities for advancement. As a corporately trained individual, I found it frustrating and entirely unacceptable with no rules or proper training happening. I would work for the corporation again, but never for a franchisee.
excellent product, really good corporate structure, good first job I guess
no future, no consistent policies or procedures, no accountabililty to staff
Bakery Manager (Former Employee) – Edmonton, AB – 13 March 2017
Duties: Baking, customer service, entering orders, inventory, scheduling, hiring, and training staff, payroll, weekly data entry, preparing bank deposits. Overseas company very good pay with health benefits.
Baker (Former Employee) – Kamloops, BC – 21 February 2017
I was a baker at cobs bread. It was very enjoyable aside from waking up at 3am but seeing the sun rise each morning I worked made up for that. I was sometimes put on till shifts and in my opinion those were the most fun. I loved seeing all the friendly faces and friendly people that came through the door. It was the funnest job I've ever had.
Clean and productive workplace with a welcoming staff and open communication
Server/Cashier (Current Employee) – Nanaimo, BC – 22 January 2017
Cobs Bread was my first job, and I have worked there for over 3 years. During this time, I have learned effective communication and service skills, as well as conflict resolution and time management skills. Our focus is always making the customer feel welcomed and acknowledged, while making the product layout look organized and appealing to the eye. The manager always enforces policies and managed conflict effectively, and is always understanding of all staff members' needs and feelings. I have never felt harassed, unsafe, or felt in violation of my personal ethics while at work.
Amazing staff, safe and clean workplace, $10 worth of free product for each shift one works
Very small space means sometimes bumping into one another
Sales Team (Former Employee) – Coquitlam, BC – 17 January 2017
It's a go-go-go environment(at least for me) - teamwork is very crucial coz if one team member slacks, another one should pick up and the chain reaction goes till the last person on shift. Lots of stuff to learn and must always on your toes - different problems occur daily and encounter different customers so we must be very diligent and be tactful on resolving issues as they arise. Management was very poor-never see the good qualities of honest, trustworthy, loyal, reliable, dependable & responsible staff and notices more from staff who bluffs, gossips, takes credit for other peoples' work, lazy but shows off when owner/manager was around. Asks staff to do way too much work hence staff are very exhausted especially those who tries to get things done everytime due to other staff slacking. Gossiping became like a contagious disease at one point to the extent of damaging another staff deliberately and management didn't do anything to resolve it. Very disappointing. Hardest part of the job is trying to maintain the pace at work to get all stuff done which always require covering up for someone elses' slack otherwise, there's really nothing hard about the job. I enjoyed working here even there's a lot of stuff to deal with like uncooperative manager who is not at all concerned on giving 100 % customer satisfaction, rude staff members, chronic absentees, complainers, etc. The most enjoyable part of the job was meeting and talking with daily customers and being able to deal with difficult customers and knowing you were able to resolve the issue and gave them satisfaction.
Constant changes on duties/responsibilities, adding work not on description and not compensated for it, unpredictable changes on scheduling being imposed on selected staff, company policies not being followed at times
Manager (Current Employee) – Alberta – 10 January 2017
They bring you in with the promise of a great place to work with great opportunities. And it all starts out great. But eventually your efforts go largely unnoticed. And unless your store is making money they pretty much ignore you. If your in a franchised store you are dealing with whatever policies that owner has decided works best for them. If you are in a corporate location you are pushed to the very brink of exhaustion as that store needs to be seen as profitable so it may be sold to the highest bidder. There is little to no support from upper management.
Sales (Former Employee) – Calgary, AB – 19 December 2016
job security is a fathom and there is no possibility of advancement or raise. They like to hire multiple people then fire as many as possible before the 3 month mark so that they don't have to pay benefits or worry about any commitments to the workers. The staff are great but struggle to get by. This is not a fate I would wish upon anyone.
Fun place to work due to interaction with customers, inconsistent policies, poor management, no real training, huge turnover, low wage no advancement
Sales Associate (Former Employee) – Coquitlam, BC – 27 October 2016
Fast pace environment, everyone has to learn how to multitask otherwise duties left behind will pass on to the sales staff at end of day. Learned a lot about dealing with customers which was the fun part. Poorly managed, new rules everytime, policies of company not being met, no proper training (w/c is very important) being given to new staff, problems/ issues that arises at work not being dealt with professionally at the right time. It's like a big family working at Cobs. The hardest part of the job is to find enough time to deal with proper training since we've always been short staffed, not giving right schedule to have ample time to do it, result is new staff being thrown upfront without real training which affects the 'great' CS the company is aiming for, and daily, weekly and monthly cleaning - is really taxing for all staff. Most enjoyable part of the job is daily interaction with customers.
Sales Associate (Former Employee) – Victoria, BC – 27 September 2016
I sadly only worked there for 3 months I worked with a girl every shift and she couldn't stand me to the point of me feeling bullied by her, everything I did she would criticize and get mad at me for. Unfortunately due to family issues I had to quit and I felt really bad for the owner cause he was actually really sweet
Production Manager (Current Employee) – Saskatoon, SK – 13 September 2016
We call each other the Cobs Family, because we are like a big family. Everyone who worked at Cobs truly enjoyed their time there and like their co-workers. The Hours you work you can't really complain about since you are baking and most baking job hours are graveyard shift hours. Job it self is physical but not overly demanding unless you are doing the oven. Oven isn't very difficult either, but because you are in front of a huge oven the whole time you tend to sweat more. You know what they say though, "If you can't take the heat; get out of the kitchen".
Clerk/Cashier (Former Employee) – Kelowna – 31 August 2016
Horrible mngt, minimal training, different rules every day. Huge staff turnover, really cranky co workers, for lousy wages!! Only given 1 shirt & 1 apron for 30 hrs weekly:/ would never recommend this place to anyone!!
Lead Baker (Current Employee) – Calgary, AB – 16 March 2016
Fast paced work environment. Needed to be on time and able to work fast and efficiently. Always had issued with keeping bakers due to undesirable hours. Enjoy seeing the hard work pay off with good quality bread products produced.
Sales Associate (Current Employee) – Langford, BC – 1 March 2016
This is a fast pace job where you are go, go, go. That is not an issue for me due to enjoying a constant pace where it is not boring, Unfortunately, co-workers tends to brag about higher pay and management does not like anything the employees do, even if right. The upside to working here was being able to get free food and see the charities at the end of each night. Also the interaction with customers is always amazing due to them being very friendly and enjoying the conversations that take place when can.
Sales Representative (Current Employee) – Richmond, BC – 16 October 2015
Working at COBS Bread has all together been a great learning experience for me. One of the many important qualities I learned at COBS Bread is to always be the customer's friend, being their friend can take the customer and sales representative relationship a long way. I have learned many other great qualities but i would definitely say customer relations is the most important of them all.