Transit Operator (Current Employee) – Vancouver, BC – 11 February 2018
It is a very difficult and stressful job. In an effort to increase service the job of Transit Operator has become increasingly difficult. Running time, the time it takes to complete a trip has been cut and Recovery time, the time between trips has been slashed leaving very little time to eat or go to the washroom between trips. This leads to service running late and passengers getting grumpy, angry or worse.
If you are considering this job be aware that you must be prepared to be verbally or physically assaulted by passengers. I am verbally assaulted on a weekly basis and in my 10+ year career I had a passenger spit in my face. The company has shown signs of becoming more proactive in protecting bus drivers but it is very slow in coming. More security is needed and barriers to protect drivers.
After all that if you are still interested I must say that the Transit Operators I work with are some of the finest people I have ever had the pleasure of knowing. We all share a bond and consider ourselves brothers and sisters regardless of race or religion. It is a very challenging and stressful job, but a few minutes with another driver between trips can be an absolute joy.
We also have the opportunity to help people, in my career I have found several runaway children, lost seniors and one robbery suspect. If you like a challenge, diversity in your day, and the thrill of not knowing whats coming next, then this is your job. You also must like driving.
The salary is very good, training is paid, benefits are excellent. Starting vacation time can be five weeksmore... if you choose to bank your stat holidays, which is very nice. Be Aware - if you want to start with full time work DO NOT apply for Community Shuttle. Apply for Conventional (aka Big Buses). Conventional bus drivers are paid better and have more benefits (travel time, Sunday shift premium) than Shuttle drivers and receive full time hours right away. Shuttle drivers start on-call or part time.less
Salary, Vacation Time, flexible shift work, amazing bus driver co-workers
Stress and more stress, traffic, grumpy passengers, no breaks unless you have a split shift
Transit Operator (bus driver) (Current Employee) – Surrey, BC – 19 December 2017
Over the last few years routes have been "streamlined" What this means is that you have to drive hard and fast to make it to your next terminal on time. Coffee breaks or lunch are a thing of the past. If you leave a minute early you will be called on it. Road supervisors will harass u over the smallest items. Middle management have no idea what it is like to drive a bus. They don't give a hoot about you, your life or your health. You are accountable for anything that happens in your bus and they will always try to find fault with the operator. You will be dealing with a lot of mentally ill people, being spit on or assualted will happen to you. Until you get a few years seniority you will get the worst hours, the worst routes, long split shifts. Forget about Sat or Sunday off for 10 or so years.
Routes, day's off and hours are all way's changing.
Transit Operator (Current Employee) – Vancouver, BC – 4 June 2017
Good job! Can be very difficult dealing with all sorts of situations that can cause passengers grief: problems with schedules, mechanical break downs, late or missing buses. Overall as a driver I have always tried to create a pleasant experience for my passengers. I try to give them a positive part to their day. As your seniority builds your choices and experience as a driver should improve.
Schedule and location choices
Slow to improve bus service/schedules for passengers
Driver/Operator (Former Employee) – Lower Mainland, BC – 31 March 2016
Don't expect a good balance between work and life. Management doesn't care about you or any problems you might have. Very long days with 5+ hours split shift. they tell you everything you want to hear in training then reality kicks in And your doing big split shifts for the next 10 years with no home life.
pay is decent
Management, split shifts, don't ask for a day off because the answer will be NO even if you give them lots of notuce
Transit Operator (Former Employee) – Vancouver, BC – 29 November 2013
I can't say being a transit operator was a dream job for me. Evidently, as I quit, it wasn't. If you're the type who is okay with shutting most of their brain down for 7.5 hours (after the first two years - since it takes about that long to be REALLY comfortable driving a bus), then go for it! The pay is not bad at all, though overtime isn't what it used to be apparently.
The customers range from awesome to awful, just like in any field. Same with the co-workers, unfortunately. They're mostly a good bunch though. All a little crazy!