• Offering tailoring service and selling approach to each individual customer needs, creates a modern luxury customer experience • Built relationships with customers to increase likelihoods of repeat business • Complete each transaction accurately by identifying other sales associate productivity without disrupting the service environment • Resolve customer concerns and meet customer needs in a timely manner through solution-oriented and forward thinking
Retail Sales Associate (Former Employee) – Cookstown, ON – 28 November 2017
I worked with some really great people. Had the pleasure of being part of a team work environment. I learned how to interact in a professional manner with a variety of customers. I am very grateful for the experience.
Prestigious company but doesn't care about employees.
Senior Sales Associate (Former Employee) – Toronto, ON – 7 October 2017
Working for coach was amazing, with the brand name, its history and its business global standing. With regular hours rotational shift (not 9-5 job) . Some Co workers are good and supportive, however some can be aggressive with sales( its not commission based, so what more if it is) However there are a lot of struggles working for this brand (probably not all location) less work force more work load, less managers more responisbility, lazy manager gives employees the reason not to care for the job. Unprofesional stuff, too much drama within store
Health benefit, teamshare
Lazy Manager, weekend work, too much work load for less salary
Good place to work as the brand quality is very good.
Seasonal Associate (Former Employee) – Calgary, AB – 28 September 2017
The quality of the products being offered is all worth the price. You can learn a lot of while working in there, it's a busy store. Management should strictly follow the schedule and breaktime of staff.
A retail company that values long term, quality employment
Stock Coordinator (Current Employee) – Vancouver, BC – 8 September 2017
Coach hires quality candidates that they can grow and develop over a long period of time. They look for employees who are willing to learn and can stay within the company for the long term. A typical day at Coach can involve any number of things from assisting customers on the floor in a modern luxury way to processing shipment in the stockroom. Each individual location operates slightly different, of course, but what remains consistent amongst all of the buildings is the strong level of teamwork. Management teams for the most part are fair and understanding, willing to educate and teach junior members of the team. The hardest part of the job, as with any retail job, is having to stand for long periods of time and dealing with a range of customers who may not always be friendly or polite. The most enjoyable part of the job is getting to work with different kinds of people and forming strong bonds and camaraderie with coworkers.
Manager (Former Employee) – Thornhill, ON – 20 June 2017
Working at Coach brings you great satisfaction in helping customers find exactly what they need for themselves and for gift giving purposes. There are also regulars, who come in and almost feel like family. The staff members on multiple levels (store front, management etc.) are quite close, and when in need of assistance, help is only a call or text away.
Standing for entire shift. Sometimes management over looks key HR issues.
Stock Associate (Former Employee) – Toronto, ON – 5 April 2017
Staff are amazing can't complain and the culture of the place is amazing. People come in and out but are always willing to have conversations with the people working there and they're all very welcoming.
Inventory Manager (Former Employee) – Cookstown, ON – 30 December 2016
This job taught me time management and improved my organizational skills. Working closely with management on tasks gave me the opportunity to express opinions and get feedback on my overall performance.
general manager (Former Employee) – toronto, ontario – 7 January 2016
Employees work hard and are driven to work for you. external management (area manager) did not care to bond with staff to see their work ethic. they pay very poorly but pay their managers very well. often would work 16 hour days with unreasonable expectations