Restaurant Manager (Former Employee) – Toronto, ON – 5 September 2017
The 360 restaurant open for lunch and dinner with a set menu. Very busy during dinners. Typical day would be assisting in guest service and ensuring their experience was something that could be talked about. The Food & Beverage Manager was a wonderful person.
Guest Service Agent (Former Employee) – Toronto, ON – 19 May 2017
Summer hours were great 40 hours a week but once winter hit you would only get 10-15 hours a week. This was the worst place I have ever worked. Horrible managers who "mock" staff. Extremely low pay (min wage) and Tickets sell for $35per person. Managers and CEO's rave about how much money they make yearly while front line staff struggle to get by. This just job is great for kids ages 16-18max.
COOK, (Current Employee) – Toronto, ON – 16 May 2017
Day at work is fun and healthy. You learn at work to be a team player Management is good Work place culture is very democratic Part of the job that is challenging is the fast pace environment Enjoyable part of the part everybody inspired each other good vibes
Guest Services Representative (Former Employee) – Toronto, ON – 24 March 2017
This was the most dehumanising experiences of my life. The management team is full of mediocre opportunists who seem to revel in the destruction of individuality. Situations and errors never get fully addressed then the executive team wants employees to show up to pep rallies about how much money they make off your labour. All while you're just trying to get a schedule that enables you to make minimum wage work.
Guest Services Representative (Current Employee) – Toronto, ON – 12 August 2016
- Multiple management problems (Moodswings, favouritism, gossip, etc.) - Minimum wage job + very slim chance of promotion - Not much luck with flexible scheduling when coming to school - Dealing with much abuse from guests during high peak hours - Opinions voiced are very little taken into consideration
Reciprocal benefits & awesome coworkers that can relate
Reservation Agent (Current Employee) – Toronto, ON – 24 March 2015
I enjoy my work experience with CN Tower and dealing with guests, resolving issues as they arise. I supervise staff, preparing schedules, breaks and other tasks , answering guest inquiries-live person to person and on telephone.
Guest Service (Former Employee) – Toronto – 7 February 2014
- unfair treatment - negative managers - HR did not handle situations - no respect or motivation for employees - low pay - many accusations and gossip (especially among supervisors and managers) - managers with mood swings and "favourites"
Sales Associate / Inventory coordinator (Current Employee) – Toronto, ON – 12 November 2013
Sales associate job is the best way to gain customer service experience, while in that job you can improve you language skills and communication skills by meeting people from different parts of the world
Security Guard (Former Employee) – Toronto, ON – 19 June 2013
Shifts vary. Hours are not overly long (normally). In Security, management was great, though due to a change in management, I can no longer vouch for this as I didn't get to know the new manager very well. Can be stressful due to large volumes of tourists in the summer months. Training is excellent, pay was good. Tour guides and snotty guests are tiresome, but celebrity visits and an opportunity to sell your city a bit make up for most of the negatives.
Utility Attendant (Former Employee) – Toronto, ON – 22 April 2012
Usually busy, fast paced, various stations i.e ( pots, horizons, scrap and machine.) Beginning of shift bring plates to stations and set up for the day/night mop floors, collect dirty plates from scrap and bring them to the machine. Pots scrub pots and put them on shelf so cooks could come and help themselves to get them. The hardest part of the job was balancing school and work. Management was friendly and understanding very fair to everyone. The most enjoyable part of the job was being sent downstairs to base kitchen to get supplies.