PPI administrator/case handler (Current Employee) – Glasgow City, Glasgow – 27 May 2017
The place is horribly managed. Ops managers being very unprofessional. They do not care about the staff they care about productivity we are all numbers to them. The wages are very low and there is no progression or any opportunities in that place. The whole operation is a total shambles. Workplace culture thrives on favouritism. A few favourites will normally get promotions and support from the management.
Data Gatherer (Current Employee) – Glasgow, Glasgow – 16 January 2017
Good managers and a fun environment to work in. Even working a night shift its been good so far and long may it continue. Helped by a team leader who gets what it takes to run a team hitting targets whilst remaining calm and confident.
Service Officer (Current Employee) – Clydebank, West Dunbartonshire – 27 December 2016
I do not enjoy working for this company day to day is very boring and you do the same stuff everyday. The job i do is like im just a robot doing the job. we are timed for everything we do everyday and we have to fill out a sheet to say how many we did in a day to get our productivity.
They make changes that are not needed resulting in cost to the company for no reason i feel. The only good part about the job is the people you work with but even then as you are timed and my job is very busy i we dont really get a chance to talk or get to know each other in anyway.
They seem to be all about the customer which i have no problem about as we should care about the customer although they don't see to care about the staff and there opinions etc which i dont agree with.
I love to meet people and build relationships/rapport and believe this is a key skill for anyone to be successful in their role. I enjoyed varied days, in and out of the office meeting people and structuring my own diary for the week and month ahead.
Clydesdale bank is a good company to work for, there is always progression and a number of different department, therefore when you feel you have achieved the most in your department you can progress to somewhere new
Customer Service Officer (Former Employee) – Bridge of Weir – 18 August 2016
not much to give learnt what it wa slike in a retail environment. managment not great and talk about other people in other branches same as staff. no hard parts enjoyable part was handing my notice to them
Customer Service Officer (Current Employee) – Aberdeen – 13 June 2016
Have always worked with a great team of people in my various roles with the Clydesdale. Unfortunately with my family life changing the role offers no flexibility to working times, hence why I am looking for another role.
Bank Officer (Current Employee) – Hawick – 21 April 2016
Everyday is different. Always something new to learn. Couldn't ask for better co-workers. Not just people I work with but also close friends. Feel as though you are all part of one team. The hardest part of the job for me is when you are not able to help people in the way that they would like. Most enjoyable part of the job is knowing everyone that walks through the door which makes them not only customers but but people you could consider friends.