Assembler (Former Employee) – Troy, OH – 6 September 2017
I learned a lot at that place, although this job was not for me. the amount of backlash I got when I was in training as absurd and there is no good reason why anyone should treat a trainee like me that way ever
I was a weekend warrior. I liked the job most days but when the layoff happened i got moved to a different area of the building an wanted to stay at that position an they told me no but come to find out that people that had been there in a shorter amount of time they let so they was very unfair to there employeesthat had been there longer
Associate (Former Employee) – Troy, OH – 26 December 2016
Clopay is a great place to work. They offer great benefits. They have decent management. They show appreciation for their employees by having dinners, giving away turkeys for Thanksgiving and hams for Christmas...
LEAD LOADER (Former Employee) – Troy, OH – 1 November 2016
Clopay was a very difficult place to work. It was a very big company and the plant was always very busy. The problem was that it seemed very slow to update its equipment and practices so overtime, especially in the summer, was constant. The shipping department had to load most of the product by hand. The labor intensive aspect coupled with the constant overtime cause much upheaval between the management and the employees. Coworkers ran the gamut from helpful and hardworking to not but this was mostly due to a rather high turnover rate. I do not consider it a a very good place to work but it gave very valuable work experience that I wouldn't trade for anything.
Great pay, decent benefits
Most jobs are very labor intensive, Employees often at odds with management
Few positives about the Company, many Positives about the People
Process Technician (Former Employee) – Troy, OH – 4 February 2016
Typical manufacturing labor. Many long time employees with great history with the company. Friends even in the management system. Company is ran poorly with business to manufacturing strategies without seeing personal employee sacrifice. Large room for improvement within the management of the company.
Coordinator (Current Employee) – Troy, OH – 22 January 2016
The day starts with the computer and e-mails. I, then do a start up meeting with my crew. Safety is discussed and I place people in their work stations. I over see the line and make sure employees are meeting customer needs with good quality products. I have learned how to work with management and how to succeed in a leadership position. I treat my co-workers with respect and in turn they respect me. The hardest part of this job is dealing with uppermanagement. The most enjoyable part of the job is working with the employees, and being the leader of my crew.
Productive and they try to accommodate everyone's needs.
Customer Service Rep II (Current Employee) – Troy, OH – 22 January 2016
It's a great place to work along with great people. Only problem is I do about 4 peoples jobs when I was to be just primary phone agent and sales. I'm also processing all orders and quotes. There are 5 different steps in processing and I do them as well along with training and mentoring new hires. I'd asked for more pay and been promised for a year and half and still have not gotten it. I don't mind the work. I love to multi task, just not being paid or recognized for all the work well done is hard.
Customer Service Training Coordinator (Current Employee) – Troy Ohio – 12 October 2015
Although I have one job title I currently do multiple tasks at Clopay. I am trained to do six different jobs within the company as a back up assistant and have really enjoyed the experience to broaden my experience level with their product. They challenge me daily and I never run out of things to do. The hardest part can be juggling three or four of these jobs at the same time. This does happen from time to time but is a wonderful challenge for me and I have learned how to juggle all of them when needed.
DC Coordinator (Current Employee) – Houston, TX – 7 February 2015
I learned the trade and how to deal with employees , and customers, enjoy leaning something new every day the hardest part of the job is working there in the warehouse in the summer , typical day is loading customers and making sure they are satisfied , I have learned how to control the situation when a customer is upset by going beyond to satisfy them.
Bilingual Customer Service (Current Employee) – Troy, OH – 17 August 2014
verrrrrrrrrry small towny... be careful what you say to whom because everyone is related to someone else here. call center management is fairly typical focused more on numbers than on actually making an impact by helping customers. pay and benefits are pretty good. not much room to advance.
I answered phones and emails. I learned how to better my phone skills and handle angry customers. Management is approachable, flexible and understanding. Coworkers are friendly and open. The hardest part is the monotony. The best part is being able to help someone.