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98 reviews

Client Services Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
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Job Work/Life Balance
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A very busy department but at the end of the day, work is rewarding knowing you were able to assist clients
Executive Assistant (Former Employee), Brampton, OnJune 27, 2014
Pros: free coffee, tea and sometimes left-over foods, barbecues and trainings
Cons: too much work
Typical day at work is very busy from start to finish
Lots of things learned such as new programs, new software, new management styles.
Co-workers are fun, warm, and friendly
Hardest part of the job is resolving conflicting priorities
The most enjoyable part of the job is coordinating events for the organization
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lots of potential
Executive Assistant (Former Employee), Toronto, ONJune 25, 2014
Pros: great company
Cons: long hours
challenging position
lots of potential
great team work
day goes by fast
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Great work experience
DISPATCHER, TREATMENT ACCESS PROGRAM (Former Employee), Winnipeg, MbMay 23, 2014
Pros: free meals
Cons: light work load
Enjoyed working the Aboriginal people from northern communities as it reminds me of home
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Sign company
Signarama Surrey (Current Employee), SurreyMay 15, 2014
Respond to emails
Answer phones
Sales Calls
Job box
quotes for customers
filing
payments
cold calling
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Many oppurtunties
Purchasing , Name Search , Direct Sales (Former Employee), Durham, COJune 24, 2013
calling clients for their order
dealing with the Legal Profession
in charge of ourselves
nothing above what is necessary
dealing with the public
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Great Company
Analyst (Former Employee), Toronto, ONMarch 19, 2013
Great people and excellent work environment. I was able to develop in my role through coaching.
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Great work environment!
Analyst (Former Employee), Toronto, ONMarch 19, 2013
I was able to develop in insurance through training and coaching received at RBC.
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Productive and professional place to work.
Production Coordinator Assistant (Former Employee), Toronto, OntarioOctober 2, 2012
Pros: benefits, good salary
Cons: long hours
Handling information to customers over the phone.Coordinating and outsourcing printing jobs Attending customer calls, taking orders, scheduling appointments. Estimating all printing and digital projects. Handling digital files in different formats. Orderering printing supplies and stocked inventory. I learned how to estimate printing jobs, I also learned – more... the names of all different kinds of paper and got involved with monthly repports. My co-workers, the nicest people I ever work with. The hardest part of my job was to meet the deadline for all printing jobs. The most enjoyable part of the job was to learn a different thing everyday. – less
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Enjoyed
Multiple administrative (Former Employee), St. Catharines, ONJuly 31, 2012
great place to work, except for Job cuts. I love helping others and it was a great place to work. There was not enough funding, so I was one of the lucky ones to have my job cut.
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Fast Paced Job
Facility Manager (Former Employee), New York, NYSeptember 22, 2014
Pros: good benefits and compensation with several family based benefit programs
Cons: very demanding and high paced with many changes in the management structure
Day consists of receiving and responding to service requests for maintenance, new hires and all related employee service matters. Responding to correspondence and dispatching staff accordingly is a very delicate matter which means you are always needed and monitoring daily workflow in the department. I've learned to manage my time efficiently and deligate – more... work accordingly. My communication skills have improved greatly as It is very important to convey issues of importance to management and understand to the requests of associates in order to respond effectively. The toughest part of the job is to respond to so many while effectively providing a swift turn around to request. The most rewarding aspect is that your day moves quickly and you are perceived as a highly needed part of staff. Its also very good to get a thank you after completing a difficult task or project. – less
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Flexible, labor intensive position
Self (Current Employee), Falls, IDSeptember 15, 2014
Pros: make own schedule
Cons: no benefits or job security
Flexible, highly enjoyable work. There isn't a lot of people interaction which I would prefer, but I love doing things that I can see the result of my labor when it's finished. I also thrive on doing jobs that make others happy or make their lives better or easier. The hardest part of this job has been finding ways to complete some tasks that normally – more... would require more than one person. I have learned time management and self motivation with this job. – less
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ADVERTISEMENT
Account Executive (Former Employee), LahoreSeptember 11, 2014
This was my first job and I managed accounts and clients that were assigned to me. Managed their ads, campaigns and other advertising.
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Stressful area due to nature of the department being the "support center' for all client issues.
Manager (Former Employee), Jersey City, NJAugust 27, 2014
Pros: leaned a lot about software applications
Cons: stress related to client dissatisfaction.
Answering client calls and emails, which consisted of a client reporting an issue with a function or service of their web site, which we hosted.
Learned a lot about front end and middle office software.
Co-workers were very helpful in their own specific areas of expertise.
Hardest part of the job was telling clients they had to wait for a particular – more... period of time before we could do a code release to production , which would ultimately resolve the issue they reported.

Most enjoyable part of the job was resolving client issues . – less
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High turnover, stressful
Collector (Former Employee), Saint Charles, MOAugust 14, 2014
Poor management, not family oriented, low pay. There's not much more I can say about working at this company.
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Family Business
Operations Supervisor (Former Employee), Tempe, AZAugust 13, 2014
I was responsible for overseeing the company's daily operations in the absence of the owners (due to long-term health concern). We employees who needed a manager to help keep operations going so they had jobs.
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Client Services Specialist
Client Services (Current Employee), Addison, TXAugust 11, 2014
A typical day at work includes updating the client system, Fidelity/CPI under established timeframes and guidelines with notices of any issues that will cause a delay in timely execution of sale
Answering phones
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Customer Care
Customer Care/Auto (Former Employee), Saint Charles, MOAugust 10, 2014
Handled incoming calls for customer service inquiries concerning utility bills
 Advised customers of the various types of service and payment plans available to help determine the option best suited for their needs
 Transferred customers to appropriate departments for assistance with payments and service cancellations
 Scheduled appointments for – more... customers with auto dealers to trade or obtain appraisals for their vehicles – less
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Great Learning Experience
Customer Service Representative (Former Employee), Santa Ana, CAAugust 4, 2014
Pros: great hours, great people.
Cons: horrible dental insurance coverage and high premiums for health insurance.
Productive and enjoyable place to work, constant learning was a plus. I love a fast work pace. The management team was very pleasant to work with, they answered any questions I had making my job experience a good one. I love working with doctors and nurses on a daily basis. I learned a lot about billing and ICD-9 codes.
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RE: Day to day workload includes but is not limited to,
Senior Implementation Analyst (Current Employee), CoStar CorporationJuly 22, 2014
Administer the role and function of team members to effectively coordinate any/all activities associated with a implementation.

Identify weaknesses, propose solutions, and define best practices for both data and R&D / production environments.

I have been able to effectively manage risks/issues, efficiently report on issues and assist the team in resolving – more... any/all issue to date while, setting up and managing complex delivery opportunities; for both new and established, clients industry wide. – less
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HDFC AMC IS COMPLIANCE DRIVEN COMPANY
Executive (Former Employee), Surat IndiaJuly 20, 2014
Pros: best place for work
Cons: more documentiation driven
I learned so many things form my previous employer, but most important I learn is always be ethical practice for business.

So feel proud to be part of one of the number on asset management company in India.

All my staff and senior manager all were very cooperative to all and sportive.

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