Good position as a first job
Billing Clerk/Back-up Supervisor (Current Employee) – Brampton, ON – 29 June 2016
Working as a billing clerk at Clarke requires several things:
First, a typical day begins by checking email. Often I resolve any billing issues from our OS & D department and cover those before tackling the main billing queue.
Second, you need to be quick with a keyboard. Everyone has approximately 20 minutes to bill each load that comes in their queue so speed--and accuracy--are essential.
Third, knowledge of Canadian geography is required. A lot of accounts are based on the direction in which they are going as this affects rates.
I learned a lot about Canadian geography and significantly increased my typing speed.
Management is relatively minimal as you are expected to function as a self-starter, which is fine for someone such as myself.
The most enjoyable part is probably the flexible hours and team-like environment.
Confusing and unstructured training, flimsy communication system, compensation does not reflect quantity and type of work performed.