The City of Waterloo and the Region of Waterloo work together to provide water to businesses and residences in Waterloo.
Water Services is responsible for the overall operation of the water distribution and wastewater collection systems, serving virtually all residents and businesses within the City of Waterloo (28,416 customers). The Regional Municipality of Waterloo is the sole supplier of water to the City's distribution system. The City, therefore, cannot guarantee the supply, quality or pressure of water to consumers and failure to supply water cannot be construed as neglect on the part of the City. – less–ZoomInfo