Welcoming enjoyable workplace
Rink Guard (Former Employee) – Toronto, ON – 22 September 2014
A typical day at work was rather simple while working as a rink guard. I would come into work make sure the workplace was clean and respectable. Than, I would put on my safety equipment and get on the ice. Once I was on the ice I would do my rounds ensuring that everyone had the proper equipment on and that they were following city of Toronto mandated instructions. During this job I learned several things, I learned the importance of creative problem solving (while dealing with disgruntled customers ), as well as the importance of being energetic and warm in an effort to promote a safe environment for patrons. One of the best part of the jobs were my co-workers, I got along with every single one of my co-workers including any management I worked with. I was specifically pleased with the management as I had heard so many horror stories and was expecting the worse but in reality I got a very reasonable staff of managers. The hardest part of the job was dealing with patrons who were not happy, some times I felt as if customers had valid arguments but, according to the city of Toronto they were wrong. Thus, I had to side with the City as that was my job and that's what I signed up for. The most enjoyable part of my job was constantly being outside and interacting with the lovely people of my community.
Good Coworkers, Good Management, Good benefits.
Dealing with disgruntled employees.