Pros: good coworkers, good management, good benefits.
Cons: dealing with disgruntled employees.
A typical day at work was rather simple while working as a rink guard. I would come into work make sure the workplace was clean and respectable. Than, I would put on my safety equipment and get on the ice. Once I was on the ice I would do my rounds ensuring that everyone had the proper equipment on and that they were following city of Toronto mandated instructions. During this job I learned several things, I learned the importance of creative problem solving (while dealing with disgruntled customers ), as well as the importance of being energetic and warm in an effort to promote a safe environment for patrons. One of the best part of the jobs were my co-workers, I got along with every single one of my co-workers including any management I worked with. I was specifically pleased with the management as I had heard so many horror stories and was expecting the worse but in reality I got a very reasonable staff of managers. The hardest part of the job was dealing with patrons who were not happy, some times I felt as if customers had valid arguments but, according to the city of Toronto they were wrong. Thus, I had to side with the City as that was my job and that's what I signed up for. The most enjoyable part of my job was constantly being outside and interacting with the lovely people of my community.