Surrey Sport and Leisure Pool
Lifeguard/ Swimming Instructor (Current Employee) – Surrey, BC – 6 October 2016
My typical work day is done by guarding the pool, working alongside co-workers to insure the safety of the general public. Serving the needs of the public and making sure to prevent injuries or any unsafe behaviour that may lead to an emergency. I've learned how to manage my emotions and how to handle every medical emergency that presents itself to me as a professional for the City of Surrey. Management could be better, they are not out on the pool deck nor do they understand the job of a lifeguard. Staff morale is not important to them. They are more concerned with scheduling (often over book and overlapping) and making a profit. Often they make mistakes with shift scheduling. They do not know how to treat staff with respect, we are given 1 day of a year, yet they do not inform us that we are given 9 family days. I know this from the grapevine, not from upper management. When I call in sick, I am expected to present a doctor's note, which is fine; however, the problem lies not within presenting, but how I am treated until I present a doctor's note. They basically think I am lying up until presentation. I find this rude and unfair, I do not disrespect the system, when I call in sick it is legitimate. I will get a doctor's note, but until that time I expect to be treated with decency, which I am not. Upper management doesn't consider us important, they have treated us like we are liars. This is the hardest part of the job, but I truly love serving the public and doing everything in my ability to keep the pool a safe and enjoyable place for all community members.
good pay, good co workers