Pros: customer interaction made for great experiences, freedom allowed in completion of tasks (self manage tasks), co-workers make the workplace enjoyable and inspired you to work hard, excellent networking opportunities, work outdoors, paid lunches and breaks
Cons: worked alone for part of employment in a sports area with infrequent co-worker interaction, some tasks are repetitive and static, following work policy does not always match customer desires, waste on a site can be unpleasant
With the City of Oshawa I have had the opportunity to work across various municipal parks within the City.
During my time there I typically maintained sports fields, municipal parks or prepared for events whether independently or in a small team. Most of the labour consisted of grounds maintenance with the odd bit of building maintenance and special event projects.
Here I learned to work as a group to accomplish landscaping tasks and developed time-management skills when I worked independently on sports fields. While working independently, I checked the future schedule of games, made requests for supplies ahead of time and managed tasks effectively so that I always had something to do either before, during or after a team was done using a field.
I also learned how to resolve conflict situations and customer interactions in a polite, patient and professional manner. Customers came in a variety of personalities and I always made sure o be respectful of their praise, complaints or considerations.
The Hardest part of the job was when I would have to make the call of whether a game could take place or not. Many times occurred where a team would either be on the field or arriving where I would need to cancel the game due to weather (lighting, deluges) or safety concerns which was disappointing to sports teams but necessary to maintain a facility's/field's health.
The best part of the job was the customer interaction. I enjoyed the results of conflict resolution and was always improving my field management techniques to enhance the experience for customers whenever possible.