System Support Analyst I
City of Fort Saskatchewan - Fort Saskatchewan, AB

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The Information Technology department is currently recruiting for one permanent full-time System Support Analyst I. Reporting to the Director, Information Technology, the System Support Analyst I provides technical support for corporate software applications including the following:

 Technical support of third party applications (financials, municipals, recreation, asset & operations management)
 Software application administration and maintenance, including installations & version upgrades
 Report creation & modifications for various software applications
 Analysis, evaluation, planning & implementation of software applications
 Technical resource assigned to software projects

The IT staff work in a team environment to provide operational support, guidance and direction to the City’s staff in the use of computing technology.

The successful candidate will have a related technical diploma in computing science or related discipline along with a minimum of two years’ related experience. Strong technical knowledge of Microsoft Office and desktop operating systems with an intermediate level of proficiency using report writer software is required, Experience in SQL, Great Plains Dynamics Diamond, Class, CityView and WorkTech is an asset. Maintaining current knowledge of application updates and industry trends will be expected. Experience working in a municipal environment is also an asset. Candidates must be highly motivated and self-directed, capable of working under pressure within tight time frames, and must possess excellent customer service skills. A demonstrated ability in thoroughness, accuracy and attention to detail, as well as the ability to interact effectively with both external and internal stakeholders are essential.

The City of Fort Saskatchewan offers a competitive compensation package with a salary range of $69,659 to $81,952