Once of the best organizations I've ever had the pleasure of working for.
Customer Care Support Representative (Former Employee) – Toronto, ON – 4 November 2016
Great place to work. Management do take the time to listen to issues or concerns and also provide great coaching advice for self improvement. As a result, I believe this also reflects a positive work environment and great teamwork among all members of the dept.
System Support Engineer (Former Employee) – Mississauga, ON – 15 April 2015
Deployed Configured and Managed Citrix XenApp 6.5 on Windows 2008 R2 servers Disaster Recovery Design, Server Scalability, Testing methodology and documentation Deployed and Managed Web Interface, IIS 5.0 / 6.0 Web Servers and hosted websites Administered Citrix XenApp Farm using the Citrix Management Console Provided Level 2/3 support for Citrix users connecting remotely via various portals. Provided reports and evidence for audits of systems and processes based on industry standards Maintained Citrix, support pack installation, firmware updates, performance tuning. Executed Disaster Recovery Plans (DRP) for Citrix and file and print servers Managed VMware infrastructure environment with ESX servers, with numerous virtual machines. Installed and configured ESXi servers, virtual infrastructure, VM’s and vCenter. Created and managed resource pools and added the VM’s into resource pools. Created and managed virtual machines and installed VM Tools. Security hardening of VM’s & ESXi servers for Compliance. Configured vSwitches and network connections.