Citi Employee Reviews

Found 152 reviews matching the search
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good place to learn about products
Sales executive (Current Employee) –  bahrain2 February 2015
meet new peoples in market and explain about products and selling .
learned working under pressure,always competition between colleagues.daily starting our day with work is enjoyable time
Pros
good team leader
Cons
less salary
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Fun and exciting
Merchant Audit Representative (Former Employee) –  Mississauga, ON2 September 2015
Citi Financial was a very big working environment, with great people working, unfortunately I was on a contract base. Staff was amazing.
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Challenging and good learning experience
Senior Java Developer (Former Employee) –  Mississuaga16 July 2015
Technically challenging environment and had a very good scope for learning.Had exposure to gain domain knowledge. Great and supportive team.
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Very organized and always recognized your hard work
Collector II, MasterCard Collections (Former Employee) –  Mississauga, ON11 February 2014
They promoted an excellent opportunity to learn and at the same time management helps by given incentives to make us more productive, creating a good job environment.
Pros
Incentives
Cons
Location
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the company is able to provide a flexable schedule
Inbound collection officer (Current Employee) –  London, ON18 September 2012
great people to work with. great team work. learned how educate people on credit. hardest part of my job is when i am not able to help out customers as no tools to do so.
Pros
flexable work schedule
Cons
don't feel secure
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Not Worth It...
Customer Service (Former Employee) –  Toronto, Ontario5 October 2014
Training was great, however the management is awful...you are a number there...high turnover...supervisors are moved around when they do something wrong or their numbers don't show...
Pros
Some of the people were nice and caring...
Cons
Back stabbing and blame game
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Good benefits with poor management
GRID DEVOPS SR. TECHNICAL ANALYST (Current Employee) –  Toronto, ON22 July 2015
It's a tradeoff between the benefits provided with management. Lacks transparency and a big thumbs down for the management style.
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Great place to work if your are sales motivated.
Senior Account Executive (Current Employee) –  Brampton, ON21 November 2014
Fun work environment, work life balance. Great training programs on sale of insurance, home and auto, personal loan and mortgages. Potential for very generous monthly and quarterly bonus.
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Overall good company
Soft Collections, Sales, Lending (Former Employee) –  Brantford, ON4 April 2012
This is a great company, however, this is a partial sales job, where you are cold calling customers, and soliciting people by phone and mail in order to meet quota each month.
Pros
fun environment
Cons
telemarketing
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Fast pace environment with quick turn around not for everyone
Senior Operations Representative (Current Employee) –  Toronto, ON6 August 2012
- Trade processing, client meetings, investor inquiries
- Using spreadsheets a lot
- Learning the job quickly
Pros
overtime pay
Cons
long hours, working on stat holidays
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Customer service
Bilingual Commercial Collector, Citi Cards Canada (Former Employee) –  Burlington, ON9 September 2013
The hardest part of the job was trying to fit in with the staff. They all had their little clicks and it took quite a while to fit in.
Pros
Loved the product
Cons
people their donot like new on-boarding
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overall company morale kept going down
Project Coordinator (Former Employee) –  Mississauga4 June 2015
They were at a good place back in 2007-2009 after that its been a down hill ride for these guys. hope they recover from there downward spiral soon
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Fun place to work
Account Executive (Former Employee) –  Oshawa, ON1 November 2012
I enjoyed working at Citifinancial the first few years that I was there. The business however got a little tougher to enjoy when the economy went down.
Pros
great benefits, and bonuses
Cons
bonuses were not always obtainable
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worked short period, overall it was nice
Bi-Lingual Customer Service Agent (Former Employee) –  Oakville, ON11 September 2014
It was typical call center work.
Excellent training that gave newcomers good grasp of operations.
Very pleasant management.
Pros
nice working environment
Cons
relatively low pay
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Citi was a great and rewarding company to work for.
Client Account Manager Commercial Cards,  (Former Employee) –  Toronto, ON20 June 2013
A typical day at work consisted of leading with clients either to address their concerns and or consult them on commercial cards’ programs’ best practices.
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Fun place
BILINGUAL COLLECTION AGENT (Former Employee) –  mississauga8 September 2014
I've gained a lot of experience working with citi financial. The workplace was friendly adn welcoming, although there was alot work to do, I still manage to have a great time working there.
Pros
bonuses
Cons
the hours
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Great organization to work for!
Client Development Officer (Former Employee) –  Edmonton, AB27 May 2013
Home office based role requiring site visits to partner facilities to augment their internal credit programs.
Pros
Flexibility to manage my business
Cons
Extensive travel requirements
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I am an Inbound Representative, so challenging because you do not know what to expect on the call.
Customer Service Representative (Former Employee) –  Toronto, Downtown24 May 2013
Challenging every hour, every day on the phone. It is fun to talk people. Needs to be on your toes most of the time.
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Customer oriented
Business Control Specialist (Former Employee) –  London ,ON14 September 2012
Citi always gave the staff very good tools to help us help the customers. Citi provided us with a paid volunteer day and was big fund raiser for United Way. The site was new and comfortable.
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Supportive Seniors and Good Work/Life balance.
Desktop Analyst (Current Employee) –  Mississauga, Ontario10 June 2015
Citi is a Nice place to work. Provides good Work/Life balance and Seniors and supportive. Good timing schedules as well.
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Overall rating

3.9
Based on 8,605 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.9
Job Security/Advancement
3.5
Management
3.5
Culture
3.8