Citi Employee Reviews in Canada

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
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A Fun Place To Work With
Customer Solutions Officer (Former Employee), The Fort, Taguig City PhilipppinesMarch 19, 2014
Pros: incentives
Cons: n/a
The management was very accommodating. The fact that there is an open door policy, the managers who handles are making sure that we are capable of our position and they believe in our skills. Benefits and pay was quite good. Having friends at work makes our life easy.
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productive and fun working environment
Business Analyst (Former Employee), toronto onMarch 6, 2014
productive and fun working environment good people around
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Excellent Job culture
Third Party-Collector (Former Employee), Toronto, ONFebruary 26, 2014
Pros: excellent job culture
Cons: long hours
Really enjoyed working here, was able to be myself. Wish they were still around.
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Fun workplace
Branch Account Executive (Current Employee), Fort McMurray, ABFebruary 25, 2014
Fun environment, lots of work to be done on a daily basis. Not much room for promotion, good bonus and incentives.
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customer service and sales culture
Manager trainee (Former Employee), Moncton, NBFebruary 23, 2014
Pros: management training + bonus
Cons: closing branches
work from 8:30 to 5;00
process loan and mortgage application
offer products and services
cross selling
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Very organized and always recognized your hard work
Collector II, MasterCard Collections (Former Employee), Mississauga, ONFebruary 11, 2014
Pros: incentives
Cons: location
They promoted an excellent opportunity to learn and at the same time management helps by given incentives to make us more productive, creating a good job environment.
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Work Hard.. Party Harder was the company's motto..and we followed diligently
Assistant Manager Retail Asset (Former Employee), New DelhiFebruary 7, 2014
Pros: citi made me travel to half of the globe, under their trainning and incentive programme.
Cons: cant think...
Have spent my most valuable and memorable 5 years with Citi-Financial, cherished each day-in and sign-out.

I owe Citi-Fin to teach me importance of balanced work-life, never the less credit goes to company management , policies, colleagues, supervisors and who ever as there as one united family.

The most hardest part was to say bid-adieu to Citi-Fin, after spending 5 glorious years with such a respectful company in my entire tenure.

Each month-end closing is the most what I seriously miss...
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great opportunity to learn
Customer Services Representative (Former Employee), Tornonto, CanadaFebruary 7, 2014
Pros: helpful team members
Cons: unexpected timings
good friendly and learning environment, tight schedules helped me to learn time management
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Nice place with a good atmosphere
Bilingual Intermediate Operation Representative (Current Employee), Hurontario, MississaugaFebruary 4, 2014
Pros: gym at work
Cons: no indoor parking
When I start my day first I will establish a priority list of things to accomplish. Priority A, B and C. Look at my email or any voicemail to see if I need to do something urgent.
I have learned how to work under pressure and meet deadlines.
I work well alone and I am very much comfortable in a team. All my co-workers like me a lot. I am always ready to help new comers and answer their questions.
The hardest part can be how to deal with an irritated customer. However I have enough experience now to make a customer happy.
The most enjoyable part is when I accomplish a task and/or either a customer or my manager thanks me for a job very well done.
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Growth, products and customers and colleagues
Senior Branch Account Executive (Former Employee), Toronto, ONJanuary 22, 2014
Great company. Always had room to grow and learning new products. Was challenging everyday. I enjoyed servicing all different clients with their various needs and situations. Amazing team work helped with meeting month end goals and receiving great rewards in the end.
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Good company to work for.
Credit Manager (Former Employee), London, ONJanuary 17, 2014
Even though Citi was cutting jobs and services in Canada they made every effort to communicate upcoming changes to affected employees and help them prepare for the change.
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Professional, productive, busy and a home away from home
Administration/ Customer Service (Former Employee), Mississauga, ONDecember 9, 2013
Over all it was a pleasure working for Citi, great opportunities and my work experiences was greatly expanded with knowledge.
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Demanding sales in a very competitive, financial meriocracy.
Sr. account manager (Current Employee), Williams Lake, BCNovember 1, 2013
Pros: excellent benefits package
Cons: high stress, competative environment
High stress work environment regulated by meritocracy. I learned a great deal of the realities of the lending industry that demands unrealistic results in a volatile market. Problem solving, team work + results are demanded. The most rewarding part of the job is when someone hugs you, crying , thanking you for helping them. The comradeship is highly competitive as this is the basis of the meritocracy and is encouraged. After 13 yrs. of dedication to this type of employment, I am looking for new employment that will allow me to use my sales + customer service skills in a capacity more related to my previous sales experiences, in food and retail.
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N/A
Branch Account Manager (Current Employee), Ottawa, ONOctober 25, 2013
learned a lot from sales and customer service
growing a business and retaining customer
new business
Reporting
day to day business
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Fast paced
Client Coordinator/Accounts Resolutions (Former Employee), MississaugaOctober 23, 2013
being in a team environment assisting customers and providing the best solutions.
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Fast paced environment with lots of management support
Branch Account Executive (Former Employee), Woodstock, NBOctober 22, 2013
Pros: benefits, vacation, in house incentives
Cons: long hours, poor pay
A typical day at work involved sales meetings, collection calling, sales calls, processing loans, taking payments, problem solving, and quality control.
I learned that getting to know your customer and their needs ensures they get the best possible service and products.
My manager was supportive, flexible and approachable.
My co-workers were easy to get along with,but when issues surfaced, we dealt with them immediately and responsibly.
The hardest part of the job was collecting payments from people who did not intend to pay.
The most enjoyable part of the job was when you helped a customer get their finances back on track and building relationships.
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Terrific company, grat people and work environment
Funding Specialist (Former Employee), Mississauga, ONOctober 8, 2013
Pros: great company, great philosophy
Cons: long, long working hours
Terrific company always taking care of its employees, great people and work environment.
As a funding specialist used to answer phones, file and organized information, do data entry on IBS system, work to support other departments like merchant support and credit department, operate office equipment like copiers or fax machines, use specific programs like Microsoft, Excel and, help with basic accounting functions.
I really love and enjoy the variety of task that I had to go through on a day at work. I learned to be fast and accurate and well-organized.
I learned to develop my work better thanks to all the incredible training offered by the organization.
The hardest par was to work overtime most of the time to meet the deadlines and get the work overload done. We where short staff and we have to deal besides Canada with US and Puerto Rico markets.
The most enjoyable part was the people within the organization and the great feeling of getting the job done and on time.
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Great Company to work for
Senior Account Executive (Former Employee), St. John's, NLSeptember 24, 2013
Great Company to work for...incentives, bonus, educational programs, decent working hours, benefits, flex hours, advancement, internal promotions, etc.
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Warm and friendly environment
Senior Securities Processing Representative (Former Employee), Mississauga, ONSeptember 23, 2013
very productive and supportive environtment - You learn alot about the financial industry.
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Customer service
Bilingual Commercial Collector, Citi Cards Canada (Former Employee), Burlington, ONSeptember 9, 2013
Pros: loved the product
Cons: people their donot like new on-boarding
The hardest part of the job was trying to fit in with the staff. They all had their little clicks and it took quite a while to fit in.
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