Fast paced environment with lots of management support
Branch Account Executive (Former Employee), Woodstock, NB – October 22, 2013
Pros: benefits, vacation, in house incentives
Cons: long hours, poor pay
A typical day at work involved sales meetings, collection calling, sales calls, processing loans, taking payments, problem solving, and quality control. I learned that getting to know your customer and their needs ensures they get the best possible service and products. My manager was supportive, flexible and approachable. My co-workers were easy to – more... get along with,but when issues surfaced, we dealt with them immediately and responsibly. The hardest part of the job was collecting payments from people who did not intend to pay. The most enjoyable part of the job was when you helped a customer get their finances back on track and building relationships. – less
Senior Securities Representative (Former Employee), Mississauga – August 12, 2014
Processing multimillion dollar securities for world renown financial groups around the globe. Providing customer service to various financial groups around the globe over the phone and E-media. Managing the team of eight with daily financial goals and providing solutions to achieve targets in most efficient manner. Managed day to day operations for – more... the entire team and thoroughly going through daily operations to avoid errors. Attend management meetings to provide best solutions to managers regarding operations, employees, & day to day operations. – less
Branch Account Executive (Former Employee), Surrey, BC – July 10, 2014
Pros: benefits, compensation, hours
I would answer all phone calls, collect all payments, collections, complete loans and mortgages, solicit, filling, all office duties. I learned alot about how to run an office and complete loans and mortgages. My co-workers were encouraging and help ful. The hardest part of my job was the constant soliciting of the same lists. The most enjoyable job – more... was the interaction with the customers and the job its self I enjoyed working in that enviroment and the great hours. – less
• Development and train new and present employees • Generate new mortgage and personal loan clients • Maintain existing clients accounts • Foreclosures and Loss mitigation • Real Estate and Personal loan underwriting
Citi's consumer finance wing dealing with sub-prime lending. At the time the model was aggressive growth, but I believe that slowed down after the financial crisis. Dealt with everything from business development, credit analysis, and managing delinquency.
Citi is an exciting place to work and is a foremost brand name in Corporate Banking.
Implementation / Project Manager (Former Employee), Central Business District – April 28, 2014
Pros: * state of the art technology for corporate internet banking, * friendly work environment where teamwork is essential to meet client expectations, * looks after the welfare and development of the staff.
Cons: tight project timelines and long hours
Citi was a great place to work and has won many awards for its corporate internet banking and is technology driven. I have never stopped learning at Citi and enjoyed the many challenges in my work.
Branch Account Executive (Former Employee), Duncan, BC – April 24, 2014
Pros: very flexible with home vs work schedule
Cons: the demands set upon us as employees
I have grown a lot at Citi. Loved the client care aspect of the job and my co workers. Hardest part about Citi was the cold calls we made to solicit funds and the goals set out to reach each month. The part I enjoyed the most was when you could help a client re establish there credit and make there life easier financially.
When I start my day first I will establish a priority list of things to accomplish. Priority A, B and C. Look at my email or any voicemail to see if I need to do something urgent. I have learned how to work under pressure and meet deadlines. I work well alone and I am very much comfortable in a team. All my co-workers like me a lot. I am always ready – more... to help new comers and answer their questions. The hardest part can be how to deal with an irritated customer. However I have enough experience now to make a customer happy. The most enjoyable part is when I accomplish a task and/or either a customer or my manager thanks me for a job very well done. – less
Demanding sales in a very competitive, financial meriocracy.
Sr. account manager (Current Employee), Williams Lake, BC – November 1, 2013
Pros: excellent benefits package
Cons: high stress, competative environment
High stress work environment regulated by meritocracy. I learned a great deal of the realities of the lending industry that demands unrealistic results in a volatile market. Problem solving, team work + results are demanded. The most rewarding part of the job is when someone hugs you, crying , thanking you for helping them. The comradeship is highly – more... competitive as this is the basis of the meritocracy and is encouraged. After 13 yrs. of dedication to this type of employment, I am looking for new employment that will allow me to use my sales + customer service skills in a capacity more related to my previous sales experiences, in food and retail. – less
Terrific company, grat people and work environment
Funding Specialist (Former Employee), Mississauga, ON – October 8, 2013
Pros: great company, great philosophy
Cons: long, long working hours
Terrific company always taking care of its employees, great people and work environment. As a funding specialist used to answer phones, file and organized information, do data entry on IBS system, work to support other departments like merchant support and credit department, operate office equipment like copiers or fax machines, use specific programs – more... like Microsoft, Excel and, help with basic accounting functions. I really love and enjoy the variety of task that I had to go through on a day at work. I learned to be fast and accurate and well-organized. I learned to develop my work better thanks to all the incredible training offered by the organization. The hardest par was to work overtime most of the time to meet the deadlines and get the work overload done. We where short staff and we have to deal besides Canada with US and Puerto Rico markets. The most enjoyable part was the people within the organization and the great feeling of getting the job done and on time. – less