Fast paced environment with lots of management support
Branch Account Executive (Former Employee) – Woodstock, NB – October 22, 2013
A typical day at work involved sales meetings, collection calling, sales calls, processing loans, taking payments, problem solving, and quality control. I learned that getting to know your customer and their needs ensures they get the best possible service and products. My manager was supportive, flexible and approachable. My co-workers were easy to get along with,but when issues surfaced, we dealt with them immediately and responsibly. The hardest part of the job was collecting payments from people who did not intend to pay. The most enjoyable part of the job was when you helped a customer get their finances back on track and building relationships.
I enjoyed my career of 8 years at CITI. I am very grateful for all that I have learned there.
Securities Processing Operations Representative (Former Employee) – Mississauga, ON – January 31, 2016
Checking and responding to various emails, voice message for trade related issues. Processing non-financial & financial trade request that has been assigned by supervisor to be completed within the indicated service level as a team. The hardest part of the job would be RRSP as the work load actually doubles around this time.
Apps Developer Senior Technical Specialist (Former Employee) – Mississauga, ON, Canada – June 18, 2015
I would not recommend this company to any developer who is looking forward to build a tech career. At least in the department where I was working (big chunk of the overall IT staff) there were neither really challenging projects nor smart designers/managers.
Fair salary, Positive relationships with partners from business departments, Overall stability of the organization
Low technical level of projects, Medium at best level of devs and the majority of team leads which I've contacted with (not 100%), Not fair bonus system
Sr. Branch Account Executive (Current Employee) – Mississauga, ON – March 10, 2015
I start my day with a positive note and look for business growth. Every day is new experience, like dealing with different clients and different situations and that helps me learn new things every day. I love to attend morning meetings and conference calls, which keeps you up to date with the growth plans and vision of the company.
Asst. Vice President (Current Employee) – Mississauga, ON – February 21, 2015
Citi is a great place to work due to global growth opportunities it offers. Lots of opportunity to grow & develop your skills in different businesses of Citi. Wonderful training program to enhance skills. However, Citi Canada revenue always under pressure due to global franchise revenue under lot of pressure.
excellent training program
revenue under lot of pressure due to other citi global franchise not making enough revenue
Loan Officer/Branch Executive/Administrator (Current Employee) – Grande Prairie, AB – December 21, 2014
CitiFinancial is a fantastic place to work but the pay is very low. The training was incrediable and a very fun work environment. I am a single mom and I could not afford to stay working for CitiFinancial which makes me disappointed because the staff and training was amazing.
great training & learning, 9-7 hours a day, very fast pace, amazing staff.
low wages, 6mnths till you receive benefits that are expensive, breaks and lunches are hard to take and are frowned upon.
Intermediate Operations/Client Representative (Former Employee) – Mississauga, Toronto – November 10, 2014
My career with CITI is a primary link for communication between representatives and the company. Working with people from diverse background and nationalities require high level of professionalism and confidentiality; I am able to exercise good judgment, initiative, tact and diplomacy.
My ability to work courteously and effectively with people, set priorities and meet deadlines has equipped me with the skills necessary to make a significant contribution and thrive in a fast paced environment.
A large global financial instiution which provided the opportunity to work abroad.
Senior Mutual Fund Accountant (Former Employee) – Mississauga ON – November 6, 2014
At this workplace, some NAVs were struck here but most were outsourced to India. The Fund Accountants in India had workflow deadlines to electronically submit the various reports to myself. I would then review and accept/reject the work submitted. They also prepared Pre-valuation packages. The Final NAVs were prepared here by our local staff.
Customer service (Former Employee) – Downtown Montreal, QC – September 29, 2014
First thing of the day was log on and check my queues to see if I had change of plans that had to be processed. Would check up on previous days work on customer account to see if it was processed properly. Learned how to process plan changes for customer. did back up for accounting. Checked when customers made payments of over $10 000. Would check for NSF. My co workers were nice people and fun to be around with. When one of us had a problem we would all try to help out. The hardest part of the day was getting to work at 8 am and then finishing at 5pm. Winning employee of the Month twice was really nice and also to get a bonus.
Processing multimillion dollar securities for world renown financial groups around the globe. Providing customer service to various financial groups around the globe over the phone and E-media. Managing the team of eight with daily financial goals and providing solutions to achieve targets in most efficient manner. Managed day to day operations for the entire team and thoroughly going through daily operations to avoid errors. Attend management meetings to provide best solutions to managers regarding operations, employees, & day to day operations.