Intake Worker (Former Employee) – Toronto, ON – 23 May 2017
Good co-workers and team environment made it a pleasure going to work on a daily basis however compensation and benefits are not available in the service coordinator position. Management is very approachable and understanding. Willing to work with you to meet your needs. As a service coordinator, not workload is heavy but management works with employees to address this issues. I would have stayed longer in this role if full time was available with benefits and higher compensation.
Personal Support Worker (Former Employee) – Scarborough, ON – 8 November 2017
Good place to work.Management are very considerate to the needs of their employees.Coordinators and Supervisors are very friendly.They can give enough hours to the workers as long as the workers are willing to receive additional assignments.
They pay higher for PSW compared to other homecare agency
Physiotherapist Assistant (Current Employee) – Toronto, ON – 17 March 2017
Each day I would facilitate fitness classes at synagogues, community centers, condominium, etc. My clients are the best, they enjoy my class and they remind me each day how important it is to stay healthy. we use different materials such as dumbbells, thera-bands and a routine that I have developed called Chair ball Therapy. A routine only 30 minutes long , to eliminate immobility in older adults and promote independence.
No benefits, not enough hours and not the greatest pay
Personal Support Worker (Former Employee) – Scarborough, ON – 13 December 2016
Some of the people I worked with were okay.. Hard to balance work/Life when you feel like you aren't making enough to support yourself. Management tries their best with what they are given I guess. They just aren't given enough.
Good place to get started if you still aren't aware of what is availible to you
PERSONAL SUPPORT WORKER (PSW) (Current Employee) – Toronto, ON – 1 March 2016
about my work I'm happy for what i do i learned with my experience to different client that i deal with, and i can manage how to deal with there conditions. about my co-workers Were having fun with what we do as we meet at the same work place.
Services Coordinator (Former Employee) – Toronto, ON – 1 October 2015
Typical day of work began with opening computer checking schedule, checking phone messages and calling back. Dealing with an emergencies situations / last minute changes in schedules of employees and clients. Dealing with replacement of workers to clients. Rescheduling services, and cancellations. Assigning workers for their training updates, connecting Supervisor with workers via conference calls.Confirming services with clients. Processing referrals from CCAC to agency. On the Call Center answering the phones and responding immediately to urgent calls, critical decision making. Communicating with staff, management and coworkers in order to provide services for clients of the agency.Team work. Managing all day long Case load of clients services.
Lunch one hour
Amount of work load exceeding regular shift, work from home extra with no pay.
Volunteer Supervisor (Current Employee) – Toronto, ON – 7 March 2015
I only volunteer for a few hours a week, exhausting a list of clients for our client satisfaction survey. Utilizing an online survey application I analyze and report my findings to the project coordinator. The end goal of this project is to have live feed of our client's satisfaction, with the project run by volunteers.