Accounts receivable representative
Ciot Toronto inc - Toronto, ON

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The accounts receivable representative will be primarily focused on the collection of outstanding A/R balances and the reconciliation and resolution of A/R discrepancies. Additional responsibilities may include A/R reporting, credit evaluations and other tasks assigned by Credit Manager (C.M).

Role and Responsibilities

  • Contact customers to arrange for payment of past due accounts as per collection guidelines established by Credit Manager;
  • Confidentially collaborate with clients, to resolve account inquiries, adjustments and general issues;
  • Monitor credit-blocked orders and take appropriate action as per guidelines, keeping C.M. apprised of held orders;
  • Prepare monthly Return and Adjustment reports;
  • Maintain current customers business information re address, phone and contacts;
  • Negotiate payments with clients on a daily basis;
  • Initiate review of incoming credit applications and forward recommendations to C. M.

Qualifications and Education Requirements

  • College diploma in Business Administration or similar discipline;
  • 3-5 years in a similar position;
  • Credit and collection experience skills;
  • Completion or enrollment in CCP credit program would be an asset;
  • Strong organizational and administrative skills;
  • Customer service focus;
  • Excellent oral and communication skills;
  • Effective use of excel for reporting purposes.

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