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298 reviews

Cintas Employer Reviews

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Management
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IT - Absolutely Horrible Management
IT Service Delivery (Former Employee), Cincinnati, OH – March 21, 2013
Pros: weekly paycheck
Cons: terrible management - 75% turnover
Worked at Cintas IT for a little over a year and found the management to be absolutely terrible. Meetings to have meetings, lacked direction and new ideas. Most importantly, Cintas spends it time and money shoving their "Culture" down your throat and no absolutely bare minimum on technology and processes to make the company more efficient!
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Management does not fit Corporate Culture
Employee (Former Employee), PA – March 20, 2013
Pros: employee's are good hard working people
Cons: expected to cheat the customers
Managment more driven towards revenue than customer service. Service being provided with shortage of products and substitue of product. Water added to chemicals to give customers the perception of delivering. Customers having to go out and purchase own paper even though billed for no product from cintas. Not given delivery on day scheduled due to no – more... product. Customers being billed for more product than needed or used to not cause stop orders and decreased revenue. Large customers given an color assortment of mats due to shortages – less
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shawnee – March 22, 2013

DON'T DO IT!!! They declare they are so wonderful and you will be worked to the bone. Then they will terminate you just to save their political buddies. This place is awful. Low pay and long hours - and very very discriminatory. Very evil, gossip people who care only about their own paycheck but they make you think they care about yours, until you don't do exactly what they want.

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project work, fun to do.
document manger. (Former Employee), London, hanworth. – March 20, 2013
Pros: it was local jod, so didnt have to travel much.
Cons: this was a part time job.
This job is for team workers as you work with your partner to insure all exam document have been upload on a network to be examined. When working we had all mangement around us working with us to meet deadline, this was the hardest part of work but also enjoyable too.
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not a good place
ssr (Former Employee), cincinnati oh – March 18, 2013
Pros: money was decent
Cons: long hours, always someone breathing down your neck
long days they tell us sell sell sell then we dont have the products to deliver, misc charges on invoices really anger the customers ive been in the uniform industry for 15 years this company is the worst
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Great company to work for
Route Sales/Relationship Manager (Former Employee), Madison Heights, MI – March 18, 2013
Pros: flexibility, good pay, and advancement
Cons: dirty job
Commission based sales, flexibility and opportunities. The job is dirty and can be wet.
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Horrible Work Enviornment
Accounts Receivable Reprsentative (Former Employee), Piscataway, NJ – March 17, 2013
Pros: nothing good about this company
Cons: horrible company, management is aweful!
Horrible! Management at this location with human resources aware of it, both commits illegal activity & is racist! You will be required to work over 40 hours & will only get paid for 40 hours. Management shaves all hours worked over 40 to avoid over time pay! ILLEGAL!! Furthermore, the management at this location is extremely racist! If you are of any – more... other ethic background other than white, you will be harassed, micro managed leading up to termination! Corporate is not far behind, they do not back employees up, make situations right, instead they pass the back. I do not recommend this company to anybody! You will regret it! – less
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formerempl – May 15, 2013

Agree with most of what you said. I was at other location in NJ and left. Management was terrible, no support, just micro-managed. I also would not recommend this place to anybody.

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Productive enviornment but lacked the possibilty of advancing.
Hard Copy Specialist (Former Employee), Brecksville, OH – March 17, 2013
Pros: benefits
Cons: more times than not, i didn't even get a chance to take a lunch.
A typical day at work was pretty busy. The phone call volume was huge. I was hired as a hard copy speciliast but, I often found myself filling in for just about every other position. The management was decent at best. It took a lot of surveys to begin a change in the mediocrity of the management. The communication between shift managers was horrible. – more... No one really knew what was going on at any given time. The bad communication practices between shift managers caused problems quite often. The co-workers there were ok. I never had any major problems with them. The only problem was the lack of help from one another. The hardest part of my job was trying to keep up with the job I was hired for. The reason for that was the fact that I would fill in for customer service(answering calls and taking customer orders), vault specilaist(pull orders from the vault), and deliveries. It got to a point where I was barely in the warehouse(where I was hired to be). Sometimes, I would be on the road from shift start to shift end. Ocassionally, I would work past my shift time to ensure that the customers got everything they ordered before the close of their business day. The most enjoyable part of my job was the company functions. It afforded us an opportunity to see each other on a more personal level, outside of the hectic work environment. – less
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CUSTOMER SERVICES AND SAFTEY
SSR /DRIVER (Former Employee), Conroe, TX – March 15, 2013
Pros: making goods friends
Cons: just the smell of dirty laundry
A TYPICAL DAY AT CINTAS WAS KAOS, BUT THAT CHALLENGE ME TO WORK HARDER. I LEARN THE VALUE OF CUSTOMERS AND TRUST, THAT CUSTOMERS COME FIRST.WELL MANAMENT HAD MAJOR SUPPORT OF THEIR DRIVERS.MY CO WOKER WE GOT A LONG GREAT, WE WERE JUST LIKE FAMILY.THE HARDEST PART OF MY JOB MAKING SURE I HAD EVERYTHING RIGHT FOR MY CUSTOMERS BUT THE END OF THE DAY THAT – more... I ENJOYED THAT I LEFT CUSTOMER WITH A SMILE ON THEIR FACE..... – less
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Great Place to Work
General Manager (Current Employee), N/A – March 14, 2013
Pros: people, managers, partners
Cons: monotony
Great people and Company! The Culture is the reason I am still here.
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Service Manager
Service Manager (Former Employee), Livonia, MI – March 14, 2013
• Responsible for the recruitment, hiring, training, and management of 15 person service team
• Enhanced customer service and satisfaction through account management of 3,500 customer base
• Motivated as well as execute competitive sales and service goals
• Analyzed monthly operations expenses; forecast for operations monthly P&L statements
• Implemented – more... and enforce compliance with all appropriate operation policies and procedures
• Managed customer outstanding account receivables
• Negotiated new and existing account contracts; decreased expired contracts by 50% in fourth quarter
• Responsible for engaging “C” level executives to uncover and close new business opportunities
• Negotiated pricing strategies to retain and increase current district accounts revenue – less
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Long standing textile company
Service Sales Representative (Former Employee), IN – March 11, 2013
Pros: able to work freely and outside
Cons: n/a
a typical day at Cintas was started early in the morning on the loading dock perparing the route delivery truck for the day. The predetermined routes had already be asigned to teh route drivers, and it was out responisbilities to service tjose set customers. th ahrdest part of teh position at times was not having the adequate inventory or supplies to – more... provide to the set customers, casuing issues with billing and other inventory. the most enjoyable part was the customer interaction and the abillity to work at my pace and outside in the different eliments. – less
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working for Cintas was a good place to work and enjoyed working there.
Fleet Maintenance Supervisor - Mechanic (Former Employee), Ontario, CA – March 8, 2013
Pros: free lunchs, prizes, t-shirts
Cons: not enough space to work
The day started at nine a.m. the trucks started come in off the street for maintenance, managemant was a great help in getting things done. I worked with a great group of hard working people. The hardest part of the job was that there was not enough space to work.
Most enjoyable part was just about every week there was some kind of food, with a safety – more... meeting. – less
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Great people working at my location
SR2 (Former Employee), KY – March 8, 2013
Pros: good managment and good co workers
Cons: corporate is a complete joke
Great co-workers and managment , however corporate will fire u on the spot for the smallest of things WITHOUT WARNING. Pay is not good for the job you do and the hours you put in.
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Nice place to work, with great people.
Accounts Payable / Admin. (Current Employee), South Bend, IN – March 6, 2013
Pros: great people, all partners are share holders.
Cons: feeling lost in the shuffle, not enough recognition.
A typical day at Cintas is me opening office, mailing out invoices from the previous day. Going through invoices and contacting customers that are past due. Answering phones and faxes. I also do all of the accounts payable here at this location. I handle most of the accounts receivables calls and assist customers with understanding their statements/ – more... invoices. I turn customers into collections and handle all of the A/R adjustments. Do all outgoing mail / UPS packages. I have learned to multi task and work well with my fellow partners. I do enjoy all of the people I work with, however I wish management would recognize the efforts I have put forth. I am crosstrained in virtually every position in the office here.
I believe the hardest part of my job is the pressure I feel to create and maintain an acceptable A/R percentage. Though it is difficult I do thrive on the uncertainty and pressure it brings on a monthly basis.
My favortite part of my position is that I seem to be the "go to" gal in the office. I am confident that I am able to answer any questions that are brought to me, whether it be from management, customer service or the sales team. I pride myself in the knowledge that I have obtained here over the past 6 years. – less
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Horrible company
Ssr (Former Employee), Portsmouth va – March 5, 2013
Pros: benifits are somewhat ok
Cons: to much to write here
Cintas acts like they care about their partners but they don't your just another number to them, oh and don't get hurt or file a complaint your are almost sure to be let go. The pay was horrible considering the hours you put in for this bum company, and management..I could write a book on how horrible it is
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Corporate Sucks!!
Service rep (Former Employee), North Versailles, PA – March 2, 2013
Pros: benefits
Cons: corporate
Stay away!!! Worked there for a year never had any problems enjoyed my coworkers and customers then i ACCIDENTALLY passed a weigh station and get fired for it. I never got a written warning like policy stated and i also didnt even get to explain myself when corporate came to our shop...i cant stress it enough STAY AWAY!! Im glad i got out when i did – more... because our manager got busted when 10+ trucks failed inspection – less
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Beware
Service Representative (Former Employee), Houston, Texas – February 28, 2013
Pros: its a paycheck; benefits
Cons: a lot of work; low wages; horrible mangement; trucks don't work
I worked for this company for about 6 months and it was horrible. I do not know if every location is the same but the location I worked at that does the shredding (J89) here is horrible. The General Manager smiles in your face and pretends to care about you but he is far from it none of the managers has actually done the work all were hired to manage – more... so they dont know what its like to that work all day for 4 to 5 days a week. The supervisior over the shredding has no communication skills and is disliked by everybody. He has no leadership skills and expects everyone to work like a machine like him. This location is unorginized and they will work you till you cant take anymore; they dont beleive in you spending time with your family because they always dump more work on you unexpectedly especially because the trucks break down everyday and you're sitting in the hot sun waiting on the mechanic oh yea the a/c in the truck probably wont be working either. They also say you or off on the weekends but you may come to work and the supervisior that doesn't know how to communicate may just put your name down to work on a saturday for a shred day without telling you. They also take 30 minutes out of your pay everyday for lunch but you have so many stops to make that you cant take a lunch so basically you are working 30 minutes for free. The pay isn't worth the work they put you through thats why this location is constantly hiring because people get tired of it and quit or either find a better job. If you are desperate work here till you find something better but keep looking because you will want to quit after a month like everybody else. – less
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formerempl – March 4, 2013

stay away from this place.

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Great paying job
Service Manager (Former Employee), Mercedes, Texas – February 26, 2013
Pros: i was my own boss
Cons: long hours
Get to work at 5 AM to 6 or 7 PM. I learned that to corporations you are only a number, I worked for this company 18 plus years and they let me go without following procedure. Management will protect their own interesrs, my co-workers were great except for one or two. The hardest part was having to document employees for being truthful and making simple – more... mistakes. The most enjoyable part was that I was able to create a positive atmosphere within my team and being able to help them provide a better life for theor families. – less
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Great Entry level Sales Position, awesome Training
Outside Sales Representative (Former Employee), Livonia, MI – February 24, 2013
Pros: great training
Cons: pressured sales
Great Place to work, you are held accountable for your sales goals, which can be stressful, extensive training.
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Churn 'em and burn 'em culture
Sales (Former Employee), Chicago – February 23, 2013
Cons: horrible management
They call their employees "partners". That's your first clue that you are anything but a "partner". They are constantly running management trainees thru the system. These people have no real world experience and it shows in how they "manage". Why does Cintas use management trainees? Simple, it's the cheap way, which is the Cintas way. Churn 'em and – more... burn 'em culture. – less
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About Cintas

Businesses, large and small, trust us to handle their uniform, facility services, first aid & safety, fire protection, and – Read more

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