Cashier/Customer Service (Current Employee) – Scarborough, ON – 24 June 2013
Working at Cineplex Odeon has been a great experience for me and still is. The environment is very chill but at the same time everyone works very hard and works together as a team to ensure that everything runs smoothly. The managers are very understandable and the coworkers are all very friendly. I enjoy everything about working here
Stock/ Cashier (Current Employee) – Medicine Hat, AB – 11 March 2017
I work every section and much of the time get extra tasks while the rest of the cast sit around including management. Money is money in my eyes though and I'm fine working for it but I would like some appreciation and to know everyone is trying as hard as I am
Changing hours 5 shifts one week 2 the next, underappreciated, not high enough pay for 3 years of loyalty
Cast Member (Current Employee) – Ancaster, ON – 8 March 2017
Cineplex has ups and downs, depending on the movies playing depends on how busy the work day is, the work is easy and not strenuous. Occasionally there are some difficult customers, but usually the people are friendly and courteous
Concession Attendant (Former Employee) – Richmond, BC – 5 March 2017
I worked in concession, so a normal day consists of cash handling, working a point of sale terminal (filling food orders), offering promotions on combos, lots of up-selling the normal orders to combos to earn incentives. It a high pressure, fast paced environment, must do well under pressure to work at this job.
Cast member (Former Employee) – Milton, ON – 1 March 2017
The job itself is not hard if you enjoy fast paced customer service like in fast food, You are trained well and it is not hard to learn the job. It gives you a great work/social balance with its flexible scheduling and shifts can easily be traded or given out. I'd recommend this job to whoever is currently in school wether that be secondary or post secondary.
Team Leader (Former Employee) – Peterborough, ON – 26 February 2017
If you're in high school, retired or just looking for something casual this is an alright place to work. Once you start taking it seriously or want to advance it gets really tough. If you work hard and do well you'll only be rewarded with harder work, more work, and higher expectations with only a token 25 cent raise to show for it. People who slack off are never disciplined for it and you're expected to make up the work. Your ability to advance depends on the location and size of the theatre. If you're in a small town you have to wait until someone moves on or retires. When I was promoted it took a while to actually get the promised raise and training, and new hires were not informed of the hierarchy which caused some confusion as to who had authority and where. Basically there is very little incentive to succeed. They even changed the commission system for concession to a points system that is far below what you would earn on cash system there used to be. Plus they go around trying to cut costs through low wage, no benefits, and other measures and then turn around and hand you the company newsletter praising how profitable the company is. They pay you lip service saying that cast are "the engine that drives the train" but you can't help but wonder if you're so integral why you feel like you don't have anything real to show for it.
Free popcorn and drinks on shift, half price food, free movie tickets
Nights, weekends and holidays, minimum wage, abuse is rewarded
The theater is a good place to work for a first job it is not to high stress and you can learn lots of stuff start in concessions and outtakes and move to floor box or birthday parties. Management depends on the person some of the management is very nice and easy to talk to others not so much. Overall I enjoyed working at the theater until my last 6 months there or so when the management changed a lot.
Cast Member (Current Employee) – Red Deer County, AB – 24 February 2017
Just don't. I've worked here for almost 3 years. Management is terrible. Fellow cast are the only reason I've stayed. I'm still at minimum wage after my entire time working here, not one raise. The management is horrible, angry, moody people who see you as just a number, and just as easily replaced. Favouritism is a massive problem here, if the managers don't like you, don't expect to be treated like a human being. No thanks yous or anything of the sort if you do a good job. Pat yourself and your fellow cast on the back - because that's all you're gonna get.
Everything is always broken. You're thinking "tell the managers right away if something broke!" Well, yes and no. If you do, you'll be blamed for breaking it. If you don't, you'll be yelled at because you didn't. Pick your poison.
Everything is always pinned on you if something goes wrong. The scheduling system is stupid to say the least. I can no longer access mine, and am forced to call the office every week to get it. If they mess up while they're reading the schedule to you, it's on you. Trust me. Late by 15 minutes because of something that was out of your control? Too bad, you're about to get yourself a write up.
Guests will jump down your throat for the tiniest things - management will too. Working in concession you get used to being verbally abused, it actually takes you aback when you get a complement.
All in all, I like my job, I like my fellow cast members, but the management will make you cry. (not joking, actually happened many times to other cast members)
cineplex chinook is a great firs job, but i would not reccomend it to people with previous experience
Cast Member (Current Employee) – Calgary, AB – 17 February 2017
this job is a perfect first job. the management can be a little hit and miss, but overall a decent place to work. you will not receive a raise, unless you move up into a leadership role. the whole environment is like you're in high school, with everyone dating each other, and there being a lot of drama. but i have found some real friends working here.
free movie tickets for you and one friend, EXTREMELY flexible hours
free movie tickets come with a LOT of rules, hours are hard to come by because there are so many employees. very busy location, i don't recomend if you get anxiety.
Cleaner/Maintenance (Former Employee) – Kamloops, BC – 14 February 2017
It was a typical day of work, I learned to work in a fast pace environment, attention to detail, the work place culture seemed okay, the hardest part for working for this company was heavy lifting, and making it to work in the winter time.
Cast Member (Current Employee) – Regina, SK – 14 February 2017
It's a good first job with flexible hours and good coworkers. However, there's no option to get bonuses or raises to add onto the minimum wage pay. There are also quite a few broken things within the building that aren't taken care of right away, as well as long hours depending on how busy it is. I've been there until 1 AM before due to late movies and the overall intake of guests. But all in all, it's a good place to work, just not too long term.
Free movies, half off food during work, good coworkers, good work environment
Long hours, no bonuses or raises, minor maintenance issues
Concession Food & Beverage Server (Former Employee) – North York, ON – 13 February 2017
typical work included machinery cleaning at the time, NOW, all done by night people. Counting stock and keeping inventory lists, as well as maintaining safe kitchen safety temps etc. While selling like a little popcorn hungry monster during movie rushes.
free popcorn and movies
LATE hours. you leave when the last movie is finished at times.
Customer Service Rep (Former Employee) – Saint John, NB – 3 February 2017
It wasn't that bad honestly, I could've continued to work there. It was just too much strain on my body. Standing in one spot for hours and having so little space to move around. I didn't feel like I got enough for a break. I wasn't that fond of my coworkers, I felt rather closed off. Not everyone was bad though. It is fairly fast paced especially when it is busy, you got to be quick. Simple cash skills and just pay attention to customers orders. It was a nice time sometimes, but I couldn't deal with it physically or mentally.
Free movies, can choose restrictions on your work schedule, good managers, fun place
Count (Former Employee) – Miramichi, NB – 1 February 2017
Cineplex had a great work environment, the managers are all really nice and the schedule is flexible if you need a day of. When you come in to work you are greeted by smiles, all the staff are pretty close and even hang out outside of work. The job helps build lasting friendships. Employees also get to benefit from free movies on your days off while working there and free popcorn n pop during your shifts. The worst part about this job is the low hours but other then that there isn't much to complain about and I really do believe this is a great place to work, especially for students or for a first job.