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73 reviews

Cineplex Employer Reviews

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Productive and easy going.
Frontline Customer Service and Sales (Former Employee), Lasalle, QCAugust 20, 2014
Pros: free movies, 50% discount in concessions.
Cons: hourly pay, late nights.
Cineplex is a great place to work for Students. Very flexable hours, Communicating with the public, and discounts on movies.
Everyone there must work as a team, The hardest part is when a team is not willing to work together, The experience is not quite the same for the customers.
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Fun place
Cast Member (Current Employee), Toronto, ONJuly 10, 2014
Pros: free movies
Cons: they will cut you, send you home whenever they want
It's min wage... No raise etc, and team leaders get only 15 cents more. But really I'm just there just for the people, great people there, only reason why I am staying.
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Management needs work - atmosphere is very unfriendly.
Cast Member (Former Employee), Edmonton, ABJune 25, 2014
Pros: very flexible
Cons: no recognition for hard work
Management is very sub-par. Not a very friendly working place - it basically breeds free loaders and perverts.
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Relaxed and fast paced but fun environment
Senior Operations Manager (Current Employee), Toronto, ONJune 11, 2014
Pros: free movies, staff discounts on food
Cons: no advancement
Great start for students trying to find a first time job as it gives them customer service, cash handling and time management skills

As a manager it provides a good teaching environment to enhance those skills, but not much room for advancement beyond the management level
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WHAT I LEARN
ASSISTANT MANAGER (Current Employee), burlingtonJune 2, 2014
Pros: free movies for friends and myself, good work enviorment
Cons: not enough pay at all for being a manager.
In the 7 years I have worked here I have learned how to manage staff up to 85 employees, I have done everything from scooping popcorn to creating the movies schedule.
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Fast-paced/immature environment
Customer Service (Former Employee), Ottawa, OnMay 18, 2014
A typical day at work would entitle getting the machines and food ready, while managing poor employee involvement.
I learned how to deal with difficult customers, in addition to difficult employees who didn't want to work
The management was hit and miss. Some of them did their jobs properly, while others just gave orders without doing an ounce of work – more... themselves
The hardest part of the job was probably getting through late-night rushes
The most enjoyable part of the job was its perk: You could come in and watch movies for free, which is amazing considering how high the prices are. – less
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Busy productive work environment
Team Leader (Former Employee), Toronto, ONMay 15, 2014
Pros: excellent work environment
Responsibilities include supervising associates to ensure members are properly trained and independent in their tasks. Ensuring customer satisfaction is of highest priority. Co-workers were young and ambitious, and with proper support were excellent associates during peak hours. Hardest part of the job was dealing with unreasonable clients. Most enjoyable – more... part of the job was working with co-workers. – less
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Great, professional environment perfect for a first job.
CAST MEMBER (Former Employee), Thunder Bay, ONMay 3, 2014
Worked primarily in fast food concessions with a 2 person setup. 1 on cashier, 1 on food preperation. I excelled quickly in both situations. I learned hands on how to deal with unruly guests while still remaining professional and optimistic.
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Great first job for STUDENTS and very flexible, with room for advancement
Cast Member (Former Employee), Winnipeg, MB.May 3, 2014
Pros: coworkers, discount on food, good training, room for advancement, tuition assistance, free movies, great student job
Cons: late closing shifts, busy movie premiere nights, hard time booking days off
Begin your shift in either Concession, Floor, Box Office, or whatever restaurant is placed there. In Concession, you would process restaurant and movie ticket orders during the time that those other two areas are closed (day shifts).

Grab a till. You would be welcoming guests to your theatre, promoting combos, asking if they'd like butter, and asking – more... them for their SCENE Card if they have one. Do cleaning and re-stocking as needed.

Excellent training (both online and in person) that ensures you know how to do your job. I have learned a great deal of guest-service skills and learned how to work well under pressure. You learn how to handle large groups of people efficiently and learn how to deal with difficult guests.It is important for you to have no variances on your till.

Management is good. Many usually stay for a long time. They know what to do in situations and are always around for questions. Coworkers are great. The description they ask for online when you apply is exactly what they are looking for. You should be energetic, outgoing, friendly, and have great people skills. Your coworkers are like that as well; it creates a wonderful family-like atmosphere! Team environment!

Hardest part: Late closing shifts, hard time booking off days (many employees so you need to book those off quickly!), counting a lot of money, long rush periods/long lines on big movie premiere nights

Enjoyable part: Coworkers, 50% discount on food, FREE MOVIES, discount on other brand products, tuition assistance, you'll never miss a break, easy to give shifts away if you have test days, easy to get more hours by taking someone's shift, good training, pretty straight-forward and easy job, lots of room for advancement, and although the place can be busy you'll have many others working so it's definitely a team environment. There are also Cast Events that you can go on and get to know the rest of your team.

I have already recommended working at Cineplex to others and some have been hired and love it there too. It's a great starting job for students. Great environment to be in. – less
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great job
Food Service Manager (Former Employee), Brantford, ONApril 29, 2014
Cineplex was a great job and management helped work with employees to ensure school always came firdt
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Fun place to work with cast movie passes
Concession Staff (Current Employee), Toronto, ONApril 25, 2014
things are pretty good, busy during rush hours. however, people get cut from their shifts if it is not busy, and 3 hours are the shortest time for a shift.
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Management needed improvement, coworkers generally the same age made it easy to bond
Movies 12 Cast Member (Former Employee), Edmonton, ABApril 23, 2014
Pros: bonds with coworkers
Cons: work place drama, management
In a typical day at Cineplex, it involved me taking customers orders, not only for food but for movie tickets as well. Cleaning the concession area at the end of a closing shift making sure that everything is sanitized and hygenic. What I learned at Cineplex was how to use a till, how to quickly count till (at the end of my shift), how to quickly and – more... how to efficiently provide customers with their food and tickets in a timely manner. Management was not the best. I found them to be quite rude and unaware of their actions. The coworkers are good though. The majority of coworkers were around the same age as me, which made it easy to get along with them, but also made it easy for work place drama to get introduced. The hardest part of the job is making sure that everything is kept tidy at all times; popcorn on floors. The most enjoyable part of the job was the staff, being able to connect with them because they were my peers made working at Cineplex alot more enjoyable. – less
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Tedious Job with Great Benefits
Employee at Cineplex Entertainment (Former Employee), Calgary, ABApril 23, 2014
Pros: free movie passes and free food during shifts
Cons: long hours, large crowds
This job was a very repetitive one, and required much social interaction. There are typically large crowds, and many available diverse jobs. Co-workers were typically in their twenties, and acted as such. They could be very immature, and would swear a lot. However, they did their work with no problems. Managers were a little intimidating, however, they – more... were reasonable and flexible regarding shifts and hours. The hardest part of the job were the large crowds. This job is not recommended for introverts or those with social anxiety. The best part of the job were the benefits, including free movie passes, and free food during shifts. – less
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great staff
Concession Staff (Former Employee), Belleville, ONApril 19, 2014
the managers there were wonderful, and made sure everyone had a great time while getting the work done
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n/a
Operations Cast Member (Current Employee), VictoriaFebruary 24, 2014
Pros: free movies
Cons: a lack of meaningful advancement opportunities, negligible benefits to promotion
Typical day at work includes interacting with guests in order to provide a high quality of customer service. I also balance daily tills with speed and accuracy
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Professional, fun workplace
Cast member (Current Employee), Langley, BCFebruary 16, 2014
Working for Cineplex was my most enjoyable job so far. The management was professional but fun and team building as well. I learned many great skills working here that pertain to future jobs and life in general.
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My Entertaining Experience
Cast Member (Former Employee), Mississauga, ONFebruary 11, 2014
Pros: cast passes, flexible shifts
Cons: favourtism, lack of communication with managers
Working with Cineplex has not taught me much that i did not already acquire from previous jobs. However, the work environment was very welcoming and being able to make and build on relationships with guests and co workers is what motivated me the most to go to work. Cineplex to me, is a place to meet new people and deliver exceptional experiences for – more... everyone. – less
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Stay away, no really stay away... It's horrible.
Cast Member (Former Employee), Silvercity BramptonFebruary 8, 2014
Pros: free movies
Cons: awful hours of operation, poor management, dirty, broken everything
Moral is low, this is the type of job that takes the life out of you. a job like this should be fun but is removed by a poor team of managers, and it's always been this way. There's no employee benefits which is expected for this type of work, however for having no benefits (Other then a laughable 100 dollars tuition reimbursement, seriously.. 100 dollars, – more... I could pay for school faster in a yard sale and a free movie that you rarely get to use) The management team treats you badly they play favorites, for example.. Person A doesn't have to tuck his shirt in but god forbid Person B does, then he gets written up. The management team hand write ups out like it's candy, you could get forced to work a position you where never trained for and be written up without warning despite the fact you have no training. It's dirty, there's grease and dirt everywhere rodents in the cupboards that they make you clean, Supervisors are rude.. They take their personal problems out on you, management is no better they constantly violate ontario ESA, actually... Our whole health and safety committee is comprised of Managers, meaning any safety concerns get brushed off, this is the perfect example of a company that cares for their "Guests" as they call them but not their employees

Been talking to a friend who got a job there a while back, nothing has changed.

This place will treat you like dirt, I remember a manager threatened to
replace me if I refused to work Christmas morning.

It's funny because we're told a few things like
'The guest comes first'
'The Guest is why I'm here' that one is even on the back of our nametag

However if they ever need anything like an extra cup or bag, you're not allowed to give them it since the real thing we should memorize is "The Inventory comes first" Seriously, I remember being yelled at for giving a lady an extra bag to share with her kids.

They also put you in harms way dealing with Irate customers and angry people, It's not a fun job, after 3 hours on concession you'll be pulling your hair out, it's so hard to tell somebody they can't have a bag when there's a stack right behind you. they go "Well give me one of those" stuff like this has gotten me spat on, stuff thrown at me.. It's stupid we get cups thrown at us because we don't do refills. – less
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In Five
Ops (Former Employee), Toronto, ONJanuary 31, 2014
Pros: free movies
Cons: long hours
Long hours
Fun People
Committed People
Mgmt Show They Care
Its all about the Stock and market share
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Amazing People in every Department
Cast Member (Current Employee), Peterborough, ONJanuary 29, 2014
Pros: free movies
Cons: short shifts
I've been working at Cineplex since I started my first year of college. They have been extremely flexible with their schedule, making juggling school and work painless. All of the staff are extremely friendly and treat you like family, including management.
The hardest part can be time management but being there so long, I've become an expert in the – more... field.
The most enjoyable part is working with all the employees. They are encouraging and hard working, making the job much easier. – less

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About Cineplex

Cineplex Inc. is one of Canada’s largest entertainment companies and operates numerous businesses including movie theatres, – Read more