Customer Service Representative (Former Employee) – Chinook, AB – 9 September 2013
This position taught me a lot about providing good customer service and working with the public as well as within a team of employees. I worked evenings and weekends and enjoyed this job. I learned cash handling and time management skills.
Working with others in an environment that was energetic and fun
Concession, Floor, Box Office (Former Employee) – Edmonton, AB – 10 May 2017
Cineplex is a great company but the management really enjoys to sit back and just watch and talk rather then help when its needed. they would help when it got overly busy. other than that it was a great work environment and we always got everything that needed to be done, done. I worked in every part of Cineplex but towards the end I was put in the box office to I sold tickets and helped customers with their issues and did my best to fix them. I also did a lot of work on the till.
Cast Member (Former Employee) – Halifax, NS – 7 May 2017
It was a good experience to have as a first job, it taught me team work, time management skills and negotiation skills. The hours were not favorable however it was possible to work around it. Would recommend this as a first job.
Cast Team (Former Employee) – Belleville, ON – 3 May 2017
A typical day at work here is constantly having your superiors telling you to do things and then going back on it. They did not care for me as a worker and constantly booked outside of my availability while i was a college student and it was my problem that i couldnt get to work not theirs. There were some great things like the staff you worked with and the customers were always fantastic.
VIP KItchen Chef (Current Employee) – Ottawa, ON – 27 April 2017
Love working at Cineplex. Great staff and management and just an overall good workplace environment. Good system for setting up shifts as well as trading and giving them away if need be. Also easy to pick up shifts.
Bilingual Customer Service Representative (Current Employee) – Toronto, ON – 26 April 2017
This company is the first company I have ever worked for. At first I started as a Cast Member, then when I was of age, worked for VIP. Now I am their Customer Service Representative. They give you so much room to grow and it is an incredibly friendly atmosphere.
Cast Member (Former Employee) – Edmonton, AB – 25 April 2017
The majority of employees are minors, young adults or elderly individuals who kinda gave up on higher education. You start in concession which is, in some cases, stressful to adapt to. Most employees and managers are friendly at first. Fast paced work in all areas other than management who sit in the office most of the day. The job allowed me to learn (on my own) great customer service, how to use a till...and that's pretty much it, everything else is pretty self explanatory if you're already a diligent worker.
Good for: entry-level, highschool student, part-time, living with parents
Bad for: experienced workers, university students, living independently, with a vehicle, phone plan bills, grocery bills, insurance bills, medication bills
Incentive programs, occasional late night movie screenings, free popcorn, drinks and 50% off outtakes during breaks and 30 minutes before or after shifts, free movie passes bi-weekly
Late hours, unproductive coworkers, snobby/rude guests, extremely busy weekends and holidays, bureaucratic/lazy management system