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Ciena Corporation
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11 reviews

Ciena Corporation Employer Reviews

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Productive and fun work place
Event Coordinator (Former Employee), Ottawa, ON – October 12, 2012
I would start my day off by checking my voice mail and email, responding to my messages. Facilitate conference calls, gather all the information, put the agenda together for customer visit line up the presenters, coordinate the logistics and the events. I'm a hard worker, very detailed, loved my work, passionate, had fun, reliable and love to see start – more... to end, gave a 150% to my job. – less
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Ciena is not the best place to work if you work in the Quality Management Systems/Buisness Process Improvement Department
Quality Engineer (Former Employee), Linthicum, MD – April 27, 2013
Pros: experience, education, learning how to deal with difficult people
Cons: management
Ciena is generally a good company to work for. My responsibility was, for the most part, internal auditing, documentation control, and business process improvement projects.

All of the people that I worked with, even while auditing them, were very knowledgeable, eager to share information with you, and were easy to work with. However, I can not say – more... the same about my own department.

Our department consisted of approximately 7 people, most located here in Maryland and two out of the country. Everyone on our team got along with the exception of one person. This person was a troublemaker, but unfortunately had more seniority because she was there longer then the rest of us on our team. She had zero people skills and was generally obnoxious. She bullied people within our team and others. If you were on her "bad side", you better watch out during your next audit because she would use her little bit of power to make your life hell with lots of audit findings. If she liked the department/group that she was auditing, she would give them better reviews. For instance, if there was an issue of nonconformity within an "approval process" in 1.) a group that she disliked and 2.) a group that she liked; only group #1 would have a right-up and group # 2 would not. She would pretend not see the discrepancy. This was clearly favoritism and not auditing objectively.

She also displayed the same type of behavior within our own department. If she was not starting trouble by talking about all of us behind our backs and making up lies, she would go into our boss's office and say that we all do not know how to do our jobs and she constantly had to fix our mistakes. She would also go to our boss's boss and tell him that our boss did not know how to do his job and that she has to do all of his work. She would portray herself as a martyr that sacrifices her life serving the company because everyone else was incompetent. She was allowed to set this tone of negativity within the team.

In any given conversation between her and anyone else, she would constantly refer to herself as "I' did this and "I' did that (this would literally be 15 instances of her stating "I" did this, etc). There was never "we" accomplished this or that, it was clearly all about her. Needless to say, she was very self-centered and set herself above everyone else. In her head she was the CEO of the business because he was also not doing his job.

During my first month of employment, I discovered that the previous quality team (with the exception of one = her) left the company and transferred to another - this should have been a red flag - A whole team including the manager got up and left, but left her there. Needless to say our team (I will refer to us as team #2) with the exception of our manager, left the organization to work for a different company as well.

I'm not sure who is to blame - her or the management team that allowed her to behave that way. In some instances it even appeared as though they were intimidated by her? – less
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Great place to work
Senior Precision Machinist (Former Employee), Linthicum, MD – March 1, 2013
Best place I've ever worked. Great advancement, salary and benefits.Positive rewards on monthly basis.
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Very Good place to work.
Receptionist (Former Employee), Linthicum, MD – January 4, 2013
Pros: the people day work, off on holidays no night close to home.
Cons: i had no regular lunch time. no much interaction with my boss.
Great place to work wonderful people to be around smart produtive peple. I love being at the desk meeting and greeting proseptive customer.

I answered the phone,greeted guest and check them in and gave the guest a pass to see who they need to meet with. Sorted the mail,coverd shipping and reciveing when the shipping and recieving clerk was out. I also – more... recieved in packages at the front desk when it was need and documented them so we could keep track of them. Called cabs for guest when they need them.

The hardest part of my job was to keep guest form going up stairs without and escort.

The best part of my job was all the great people I worked worked with and also all the great people I got to meet. I really likded my job at Ciena. – less
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good benefit
Lead Engineer (Current Employee), Linthicum, MD – December 14, 2012
friendly and flexibly working enviorment. working is pleasent.
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productive and multi-culture working environment
Senior Software Engineer (Current Employee), Linthicum, MD – December 12, 2012
spend more than 12 years in Ciena, and really happy with the life here. Professionalized my software engineer career and enjoyed working with the co-workers.
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Work hard
User Support Analyst, Information Systems (Former Employee), London, ENG – November 17, 2012
Everything was done at twice the speed of other companies so it made like very interesting and challenging.
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good benefit, global, culture diversity
AR Specialist (Current Employee), Hanover, MD – November 5, 2012
Pros: good benefit
Cons: less chance for promotion
good company, but hard to get promotion opportunity.
Invoice validation is a typical daily task. In order to ensure invoice accuracy, read contract, communicate other teams, record invoice history, understand shipping terms and tax applications, and understand revenue recognition.
I have learned and improved teamwork effectiveness, and established good – more... relationship with related teams. My co-workers are diversity, I have experienced different cultures, customs, and work standards. – less
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A awesome job
Maintenance Technician (Former Employee), Savage, MD – October 9, 2012
Pros: stock options
It is a great company to work for, it's family orientated. Has great benifits.
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Excellent Work Environment
LEAD TECHNICAL WRITER (Former Employee), San Jose, CA – July 19, 2012
A true leader in the industry of Layer 2 carrier grade data traffic.
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wonderful place to work. nice people
assembler (Former Employee), linthicum, maryland – February 12, 2012
nice place to work. people are very helpful. family oriented
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About Ciena Corporation

Ciena Corporation is a provider of communications networking equipment, software and services that support the transport, switching, – Read more