When I was on the Cielo Staples team, I worked with the most professional compassionate group. When transferred to Cielo Ascension Onboarding, they were the most unprofessional, non communicative group of people I ever worked with. Your experience there depends on what client team you are on.
Able to learn various avenues of recruiting
many management team members are not leaders or communicators
Recruiter (Current Employee) – Remote – 2 May 2017
Teams are simply thrown together. Clients needs are second to Cielos. There is no business acumen or ability to forecast when it comes to positioning a team to be successful. Lots of forced process aimed at first-year recruiters.
National Recruiter (Current Employee) – Orlando, FL – 18 April 2017
Great work from home position. Low pay. Depending on the account you may have to work after hours to complete your work but you are not paid overtime. Fast pace environment. Unorganized. Short learning curve.
Recruiter (Current Employee) – Brookfield, WI – 14 March 2017
Great people to work with that are easy going. They help you grow as well as build up your skills to move within the company. Cielo is also always growing which provides opportunities to move within the company.
Onboarding Specialist (Former Employee) – Indianapolis, IN – 2 March 2017
Company does not know how to put processes in play for their big clients. There is no work life balance, no open door policy, no policies for a lot of things, they make it all up as they go. They terminate people for doing what is required of the position. DO NOT work for this company if you have a back bone, expect to be paid what you are worth, or live in Indiana. This company micromanages everything and knows very littles about healthcare recruitment. I hope they lose the contract the have with Ascension... they don't embrace any of the values that that company stands by!
Poor management gives mixed signals and doesn't deliver on promises
Talent Acquisition Coordinator (Current Employee) – Brookfield, WI – 16 February 2017
There was minimal training involved, but high expectations to produce results. The management was primarily nonexistent, and that would be why some people might think there is a high work/life balance, because employees pretty much come and go as they please. This company lacks structure, and is very misleading to its employees upon hire, and promising without delivering any type of benefits or pay incentives. One employee was crying at her desk on her first day of employment because nobody gave her any direction whatsoever on what she was expected to do, so the person who referred her to work there went to spend the day with her to get her set up on her computer even though it wasn't her responsibility, and she worked in a completely different department than the new hire. This is one example of poor management, but there are numerous others.
allowed to work independently
lack of structure, training, benefits, and management
Recruiter (Current Employee) – Brookfield, WI – 3 February 2017
I have been with Cielo for 3 years and I really do love it. The people are great and the work/life balance and flexibility is unbeatable. I have learned so much from Cielo and it's a great workplace. They have educational opportunities to further your knowledge and are very supportive of owning your career. My reservations lie with the compensation and some of the management structures. The idea was to keep Cielo feeling small while we got bigger, but unfortunately it no longer has that small company feel. I thought it was really cool to have that exposure with management frequently, but unfortunately that's diminishing which makes me feel like the only way I'm going to advance is to know the right person rather than based on performance. It seems some of the people that have advanced to leadership roles, are very unfitting and only have gotten there through relationships with other managers rather than actual work performance and dedication.
Lead Recruiter (Former Employee) – Brookfield, WI – 8 December 2016
This company was the worst decision I could have made for my career, the management ( Client Services Manager) was incompetent. The onboarding and training was very clunky and not straight forward. They was no transparent on the current state of a client which ended up canceling their contract. A very micro management environment.
Talent Acquisition Coordinator (Current Employee) – Brookfield, WI – 22 September 2016
co-workers are great nice to have the option of working remotely many employees work overtime or outside of normal hours they think their way is the right way so not too open to suggestions or new ways of doing things
remote working is an option sometimes
They are committed to doing things their way so don't give too many suggestions.
Cielo talent provides for me all off my work/life balance needs. I have a flexible schedule with great perks, not to mention the most professional group of recruiters and managers I have ever worked with. There is autonomy with this role, but you also feel part of a well-oiled machine that genuinely cares about finding the right person for the right job. I am immersed in different cultures in each panel that I facilitate. Often I have to rise to meet a challenge or two. I find my background as a retail Manager has given me the skills to succeed at this role. My Manager at RAI Acquisition always asks me how I like my job and my reply is always " love it!"
Interview Specialist (Former Employee) – Remote – 1 June 2016
I worked for them less than a day because they never communicated with me. I would call three different managers before someone would call me back. When they finally called me back they would say they had emailed me the information but never did. Awful experience and wasn't given an opportunity.
Work here if you enjoy leaders who are full of themselves, clicky, and under-qualified, empty promises for job security, and sub-par training.
Recruiter (Former Employee) – Brookfield, WI – 3 May 2016
I worked for Cielo for two years and watched as leaders who seemed to only have their jobs cause of their connections to the CEO or other executives made bad business decisions, treated people horribly, and didn't inspire confidence. The employee base is very young, which should lead to a culture of creativity and opportunity, however, they tend to work you into the ground while not appreciating all you do and continuously losing their top talent because of it. There are flexible work options, however, that also means working at any hour and on weekends, and some perks but it's the female version of the boys club.
Flexible work options, decent compensation, nice co-workers
Interview Specialist/ Recruiter Assistant (Current Employee) – Milwaukee, WI – 15 February 2016
It was a great opportunity to meet great people. At the beginning it is a lot to learn but once you understand it, it is a lot of repetition. The CEO is really down to earth. Your managers are your go-to. So know what you want and get after it.