Prodctive work place with improvements to career developments
Customer Service Representative (Former Employee), Toronto, ON – February 4, 2014
Learned to handle PWM clients ad had a good exposure to Canadian banking procedures and systems. Very friendly and helpful professional management team It was a new experience and enjoyed working as a team To experience that the customer's were highly satisfied with the services provided
CIBC is known on the street as one of the worst employers to work for.
They don't compensate their employees well as they should be and they stretch each employee out. Targets are unrealistic and upper management is not supportive at all. They are very demeaning and do not treat their employees as well as they should. Upper management don't care because – more... they think we are all replaceable and of no value. We pay for any teamwork activity that we do including X'Mas dinners. No encouragement to excel within the company
Overall I would have to say one of the worst companies I have ever worked for, they don't value their own employees then how would they value their clientele who hold the a great market share within the company. – less
Personal Banking Representative (Former Employee), Alliston, ON – January 21, 2014
Pros: no pros
Cons: managers see numbers, not people.
Bonuses given only if you excel in THREE areas (spread yourself thin!). Expected to sell during my training period, without knowing what I was selling or how to enter accounts! Was left alone in a PCF banking pavilion for 16 days last December as a new employee just out of training (some shifts were 10 hours)! I excelled over 1,000% in a number of areas – more... during my six weeks out of training, but was let go as my no-fee-bank--account sales placed me only mid-pack of my peers! VERY low pay for a lot of responsibility and accountability. HALF as much as I used to get selling furniture and appliances!! After being hired I didn't start for two MONTHS, then the hours were extended to 8 pm, I had to train in another city half the time, the sales targets were changed and I started with someone new as a boss. My ID didn't work for the first two weeks and I was criticized for not opening accounts. I have over 30 years in sales and was treated like I had just crawled out from under a rock. This position is for the young at heart who don't know good management if they've never had it. – less
Financial Service Associate (Current Employee), Prince Albert, SK – January 17, 2014
We as a branch do as many activities together including : group lunches, one department taking turns making lunch or breakfast for the others, bowling etc. Cibc as a whole does not contribute to these activities but our branch helps to keep morale and communications open between the departments as there is such a segregation between the departments – more... due to branch layout. I have worked with some of my co-workers for over 20 years and have a great relationship with them. The hardest part of my job resently is the turnover in Financial Advisors and having to train someone every 6 months. This year alone there has been 3 advisors. The most enjoyable part of my jobs is client satisfaction. I get commented on a weekly basis from my clients on my " Excellent Customer Service". That is my reward. – less