Customer Service Representative (Former Employee) – Manotick, ON – October 1, 2015
Typical day at work included helping clients with day to day banking transactions and help with any of the clients questions or concerns. I enjoyed working with the staff at the branch location with the support and learning from them.
Senior Fund Accountant (Current Employee) – Toronto, ON – September 29, 2015
The working culture is good, especially for your first job after university. The learning curve is steep but short. The working hours can be long esp during year end and financials. It is a good stepping stone, but one must move on after they get promoted.
Customer Service Representative. (Former Employee) – Waterdown, On – September 29, 2015
CIBC is a enjoyable place to work. I was at a retail branch level and I enjoyed working with all different types of personalities within CIBC and the clientele.
My primary function at CIBC was to process customer transactions for personal and business banking as requested by the customer. While upholding industry standards, ensuring complete understanding when overriding and authorizing any transactions.
Business development via identifying client needs and referring customers to appropriate team members.
Performing daily opening and closing procedures as required.
Learning about financial products and policies. Responsible for maintaining appropriate cash levels for safety and security of the brach.
My position was fairly easy for me as I enjoy working with all types of personalities. I think its a really good way to learn about your own tolerances. My co-workers were pleasant, easy to work with.
Cognos Reports Developer (Former Employee) – Toronto – September 25, 2015
Good place to work and learn but not that great, in terms of project management, work escalation and delegation. They expect contractor to do everything without considering the system constraints and limitations.
Senior Application Analyst (SME) (Former Employee) – Toronto, ON – September 23, 2015
Beginning of the week, especially Mondays would be talking to clients and getting their expectations for the rest of the week. Coordinating the expectations to the team. Providing status to clients and upper management on pending items. Rest of the week would be in delivering the expected, communicating the status to all stakeholders on day to day basis, answering emails and calls . Managing base projects, intakes by following all the processes. Handled production support and implementation activities. Enjoyed resolving issues individually and/or with the team to find the root cause. My role extensively involved in providing SME support to other team members.
CSR - Customer Service Contact Centre (Former Employee) – toronto, ON. – September 21, 2015
my over all experience at CIBC was a pleasant one. I've learned alot of different banking terms as well as new applictions for banking. My management team was hard to work with as communication was hard. The majority of my co-workers were a pleasure to work with i've made a few good friends.
Fraud Detection Specialist (Current Employee) – Toronto ON – September 21, 2015
A nice company to work for with good benefits and a lot of opportunities for growth as a professional. Supportive management and great co-workers enhance the employee experience. The job responsibilities and workload are reasonable.
Customer Service Representative (Current Employee) – Toronto, Ontario – September 19, 2015
Great experience with good people. Work place environment is supportive. Typical day at work, take calls and service clients. Hardest part about the job is looking at my paycheck every two weeks. The pay is not enough.
Great managers, excellent opportunities for advancement and helpful in encouraging employees to advance.
Financial Skills (Former Employee) – Greater Sudbury, ON – September 19, 2015
I fully enjoyed working as a teller at CIBC. The only reason I left is because of the strike and the length of that strike required me to have to find another job, otherwise I would have gladly stayed with CIBC
great mangers, nice lunch room, fun and friendly environment to work in.
Financial Service Representative (Current Employee) – Toronto, ON – September 17, 2015
Typical day at work will be starting off with a team huddle discussing what we have accomplish from the previous day with our sales,leads and projections. What I have learned with my current role is to be patient, relentless and always putting our clients needs first.
I have the best co-works where we motivate each other and learn from each other, help our co-works when they need help in a particular procedure. The hardest part of this job is continuous talking on the phones, but the most rewarding part of this job is having the feeling's of satisfaction of helping our clients with their requests and giving them the best advise about current their finances.
Fun place to work to and everyone is really helpful when you need help
Customers Sales Rep (Current Employee) – Ottawa, ON – September 16, 2015
CIBC is a really fun place to work at. Management is always their when you need help. Management is their to help you grow in the role and to help if you would like to move up into another position. Their are good amount of politics that we have to uphold, but with a company like CIBC that is to be expected.
Senior Financial Advisor (Current Employee) – Toronto, ON – September 15, 2015
benefits are decent at cibc. very comparable to the big 5, discounts are somewhat better than other FI's. hours of business are being extended, but thats to keep up with competitors. system could use updating though
i received very good experience to better help me with other jobs. it helped me more with my skills of customer service. it was a very good company but when they ask you to perform to get a better pay and you do perform and the promise was never met, than you look for other options.
Customer Service Representative (Current Employee) – Cambridge, ON – September 10, 2015
There is no typical day at work because everyday offers a new challenge with the ability to reach out to new and existing clients.
The management team is supportive with helping you achieve your professional goals by providing professional development training.
Something I have learnt about the financial sector is that everything is driven by sales, based on what is going to be best for the clients needs. Banking is for the salesman oriented, not the customer service provider.
The most enjoyable part of the job is making long lasting relationships with colleagues and clients.