Pros: well know, good online banking, some good investment products
Cons: inability to take into account regional differences, staff turn over, staff training, wages, benefits.
The staff are the heart of every business and thats the front line staff. Generally very good, capeable and do their job. Problem comes in when the jobs keep changing, when the targets and expectations keep changing, when the systems change and when the reporting changes, pretty much all of the same time. Too much time is spent on reporting what you – more... are doing or trying to do, and justifying that, instead of prospecting for new busines which is what the idea is. Also, districts need to focus on the differences in branches and make changes or adjustments to targets and requirements as requited. Some do better in one area but not in another, why reinvent the wheel, build on the strengths. – less