CIBC Employee Reviews

Found 1,224 reviews matching the search
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great training and learning experience
Financial Service Representative (Former Employee) –  Toronto, ON24 August 2016
You need to work really hard to grow fast within the bank. Has great opportunities and great training centre. I also met great managers and co workers
Pros
You can grow within the organization
Cons
Low salary
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Great place to work, great balance between home and work
Financial Service Representative II (Current Employee) –  Harbour Breton, NL24 October 2016
Really enjoying my time there. Wonderful people, great for building relationships with the public. Challenging at times but rewarding at the same time.
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Great employer
PERSONAL BANKING REPRESENTATIVE (Former Employee) –  St. Stephen, NB31 October 2016
Excellent work life balance, amazing training and support. My experience was in a small branch located in a rural region therefore I was exposed to a variety of other roles and responsibilities.
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Lots to do and learn
Customer service specialist (Former Employee) –  Montréal, QCi1 November 2016
Make sure to keep personal separate from people you work with !! Experienced lots of different ways to do things as well as picked up many software experience.
Pros
Great medical benefits
Cons
High work load
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Interesting workplace and a good work-life balance
Chargeback Analyst (Current Employee) –  Toronto, ON9 October 2016
- Everyday I am learning new things about CIBC VISA.

- Everyone is supporting and very helpful.

- The Management is also co-operative and supporting in everyway.
Pros
Sufficient Break
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keys to success
Mutual Funds Sales Representative (Former Employee) –  Toronto, ON13 August 2016
A great place to learn about finance/service and technology. room for advancement. Sales targets being achieved as well as staying complaint is the primary focus of all roles.
Pros
advacement
Cons
sales sometimes come before needs
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only concerned about the bottom line
Senior CSR (Head Teller) (Current Employee) –  Ontario7 May 2016
This is a company who is only concerned about the bottom line. They say they care, but they really just don't. They are extremely understaffed and expect staff to do more than they have the time for. They hire management off of the street who know very little about what needs to be done and promote those who don't know how to do the duties their staff are expected to perform. It's sell, sell, sell. Push clients to use electronic banking options so they need less staff.

I could go on and on and on about how you shouldn't work for this company.
Pros
free service charges
Cons
they just don't care
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Great company. Great people
Senior Category Manager, Corporate Services (Current Employee) –  Toronto, ON10 October 2016
Very process oriented. Risk mitigation is very important. Contract administration is a very large part of the position. People are very helpful and willing to assist.
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Friendly and Easy working environment
Processing Administrator (Former Employee) –  Toronto, ON8 September 2016
Working with CIBC is very pleasing. The training and work is very easy to understand and the rules and regulation are simple to follow.
Pros
Easy Hours, Good Management, Friendly Environment
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Fun place to work with. Management promotes an environment of trust among managers and reports.
Summer Student-Finance Shared group (Current Employee) –  Toronto, ON10 July 2016
Great work culture because of flat structure of hierarchy. Management encourages involvement and interaction, and seniors are highly approachable.
Pros
Great work culture
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the job creativity
FSR (Former Employee) –  Montréal, QC30 August 2016
It was always about the sales and target i know it was important but there's no employee satisfaction. We were motivated by our works people came as a part time job and leave when they found better jobs
Pros
own desk
Cons
management was not the best
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Great Company
Team Leader (Former Employee) –  Toronto, ON2 June 2016
Over my 3+ years at CIBC, I was successfully able to transition to different roles and get the support I needed to advance. I love the fast-paced environment and the aggressive sales approach at the call centre. The hardest part of the job was the long hours and little recognition for the extra work that was put in.
Pros
Salary/Benefits
Cons
Long hours
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Solid Company
Anonymous (Current Employee) –  Anonymous4 October 2016
My only real complaint is that the technology is pretty weak. It makes it difficult to quickly know everything you want about a client. There's a different system for almost every type of sale.
Pros
Good Salary
Cons
Technology
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Good management, culture, and work environment
Application Developer (Current Employee) –  Toronto, ON2 May 2016
Generally, CIBC is a nice place to work as a developer. Your needs are supported, and generally management listen to new ideas about technology.

The people are good, and the management is fairly easy-going. The work can be hard, but for this you must challenge yourself and always keep asking and looking for new things to do.
Pros
Management, people, work-life balance
Cons
Not the newest technology, typical red-tape overhead
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Short stint but great experience
Express Queue Representative (Current Employee) –  North York, ON13 September 2016
It is a contract position that i have been hired for. The work culture is very good with people being friendly and courteous. Manager is the most enthusiastic person i have ever met.
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Very good work environment
Technical Analyst, Production Control Team (Former Employee) –  Toronto, ON7 July 2016
Very good work environment. I learned so many technical components here. Co-workers were co-operative under good management. Initially it was harder to handle world market support, but became enjoyable in nice work environment.
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Typical Finance / Bank in Canada.
Director - Risk Wealth Management Technology (Current Employee) –  Toronto, ON6 November 2016
* Excellent team and skillset.
* Management is supportive of the staff and its day to day needs.
* Excellent tools provided to make individuals successful.
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Great place to work
Senior Manager (Current Employee) –  Toronto, ON30 November 2016
This is a great place to work. Everyone is willing to help you get better in your role and to develop professionally. The most important piece is that CIBC has a great culture.
Pros
great leadership
Cons
pay
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Wonderful Learning Experience
Registration Administrator (Former Employee) –  Montréal, QC14 November 2016
Registered employees with the various securities commissions across Canada; assisted co-workers as needed within our compliance teams in Montreal and Toronto.
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Good hours and STATs off.
Senior Customer Service Representative (Former Employee) –  Alberta2 December 2016
Good hours if you work full time. Don't expect to get more hours if you only work part time and it's when they work best for CIBC not the employee. Programs are glitchy and time consuming because you have to use 5 programs at once to get something done. Training that you do has nothing to do with the job itself, so much more to it. Don't give you the tools to do your job properly and hardly any support. Good thing is you get STAT's off and decent hours. The targets are hard to meet unless you work in a busy centre, they don't take your area into consideration. Problem is the company is too big so to get one thing done it takes 10 years because it has to go through so many people for approval which doesn't work very well. You have to be the right type of person for you to succeed and enjoy your job at CIBC. The most enjoyable part of the job is the client's and if you work with great people.
Pros
If you work full time, hour lunch, STATS off. Normal 8-5 job for the most part
Cons
Unorganized, no advancement, poor wage, no incentives unless you enjoy getting pens.
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Overall rating

4.0
Based on 1,288 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.6
Culture
3.8