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520 reviews

CIBC Employee Reviews

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A fast paced busy place to work
Financial Service Representative (Current Employee), Elliot Lake, ONJune 12, 2015
Pros: great benefits, challenging work
CIBC is a good company to work for. I have learnt a lot from starting on the front line then moving back into the loans office. I have had the opportunity to help young couples get their first mortgage which was pretty amazing, to helping parents save for their child's education through the use of Registered Education Savings Plans .
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Great for benefits, but managers are the problem, very incompeten
Sales and Service Specialist (Former Employee), TorontoJune 10, 2015
Great for benefits, but managers are the problem, very incompetent,not sure i want to say more other than the entire management staff feel as though they are entitled and the others are just minions
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Great place to work
Personal Banking Representative (Current Employee), Hamilton, ONJune 10, 2015
The most rewarding aspect was able to help customers to cater to their needs.
Great Place to work
Very good team work in the workplace
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Problematic stats
Credit Services Specialist (Former Employee), Toronto, ONJune 3, 2015
Pros: Good wage, pleasant workplace
Cons: Completely insane support and sales expectations
While CIBC is a good company to work for in general, its sales targets are abusive of both their customers and their support representatives, to the extent that you are effectively required to offer people who can barely speak any English or who are in a bad mood or even while their in-line being served and their card is just getting declined for something while they try to get on with their day, all of which they advise against in their respectful selling documents. There are a number of structural issues as well with their service support documents, a number of holes and/or outdated information throughout the support documents that make some call types effectively impossible to complete without manager authorization, leading to up to 1hr hold times for managers, usually averaging 20 minutes on a regular basis. And my direct manager also had no training or practical experience with our position, just with sales. However, this was only on the credit card customer support side of things; there might be other departments that aren't so bad.
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Not reliable income
customer service representative (Former Employee), Peterborough districtJune 2, 2015
Being hired as a part time CSR and promised room for more hours but was was only given hours when people were on holidays. Hours were cut back and dispersed between other staff that were retired. Pay grade isn't sufficient and unrealistic if wanting to start a career with Cibc. Bonus pay only goes up a few cents each year even when your beyond meeting sales targets. Overall an ok position if looking for work immediately, turn over rate is so high because they don't hire full time and pay isn't the greatest. Management is poor, each branch has different policies and regulations of what you can and can't do. Rules are negotiable towards different staff and if they are liked or not. When sales targets are doing well and beyond expectations CIBC still seems not to appreciate it and is never happy with results, in return they heavily push for more.
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Great opportunities and great employer
Senior Commercial Banking Manager (Former Employee), Edmonton, ABJune 1, 2015
Pros: Flexibility of work schedule and recognition for a job well done
Cons: Number of reports that had to be completed.
Thoroughly enjoyed working in the commercial banking culture for as long as I did. Best part of the job was working with clients and helping them achieve their goals, even when their vision needed to be tempered sometimes. The hardest part was sometimes having Risk Management view the same opportunities for my clients as I did.
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Productive and Fun workplace
Data Entry Clerk (Former Employee), Toronto, ONJune 1, 2015
Pros: Co-workers
Cons: Driving to work
Only worked as a temporary employee for a short time before going back to college.

I learned a lot about RRSP and data entry.
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Great workplace
Systems Developer (Former Employee), Toronto, ONMay 31, 2015
Great workplace that allowed me to keep learning on a daily basis. My typical day involved everything from development to database management to resolving production issues and, finally, to managing clients. All in all, great place to work with many opportunities for advancement.
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A good place to work
Audit & Collection Operation Officer (Former Employee), Toronto, ONMay 30, 2015
A bank which works with advisor's. Good team work environment.
A good place to work with enjoyment for skilled people of all fields.
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MY JOB
Prepping Clerk (Current Employee), Mississauga, ONMay 28, 2015
Pros: NO GYM REQUIRED
Cons: EXHAUSTING, STRESSFUL
HIGHLY PHYSICAL
LONG STANDING
EARLY HOURS
HIGH STRESS
FRIENDLY CO WORKERS
GOOD SUPERVISION
ALWAYS NEW CHALLENGES
MAINTAINING ACCURACY
99 PERCENT
ERROR FREE WORK ALWAYS
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Constant Change
Senior Consultant (Former Employee), Toronto, ONMay 27, 2015
Pros: Quality people to work with
The constant reorganization were an issue. I basically held the same job, with two different titles, over 6 years. Until they completely changed the roll and reduced the scope and tried to give the work to people who were already pressed for time doing their current responsibilities.
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Stressful Sales Position
Financial Services Representative (Former Employee), Haliburton, ONMay 26, 2015
typical work day was cold calling and meeting with CIBC clients to sell them additional CIBC products
became MFDA registered
learned sales techniques
very old-school management that focused on micro-management and wanted yes men
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A company which takes care of it's employees a lot
Network Implementation Engineer (Former Employee), Toronto, ONMay 25, 2015
I would suggest if you are looking for a job try TELUS. It's a very good company to work with. Co workers are very friendly. managers are very cooperative.
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Good employer
Mortgage Advisor (Current Employee), Calgary, ABMay 25, 2015
Work Life balance is great, good benefits.

Larger company so it is hard to get answers sometimes.

I don't have a lot to do with my co workers.
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Great Place to work
Customer Service Representative (Former Employee), Mississauga, ONMay 20, 2015
Pros: Great place to work, great company parties, feel appreciated
Cons: Difficult to move up in customer service roles in this company
I only worked as a teller for a short time but the culture was great, good compensation and great training programs. Processes are simple, easy to follow and have the customer in mind.
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experience
Customer Service Excellence (Former Employee), montrealMay 20, 2015
Pros: benefits and salary
Cons: if sick not excepting doctors notes
taking high volume of calls
learned about financial field
great environment and sociability
nothing hard just patients and understanding of clients
coming to work at a positive environment
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Working for a major bank in a call center
Call Centre Customer Service Representative (Current Employee), TorontoMay 20, 2015
Pros: Good people, good base pay.
Cons: Hours, bonus/commission structure, Large disconnect between departments.
Hard hours, no time to breath between calls and the commission structure does not adequately compensate employees for the amount of work/sales they put in. Hard workers will be able to advance within the company and make a great career for
themselves. Strong base pay.
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Leader in Client Relations
Senior Financial Analyst - Governance (Former Employee), Toronto, ONMay 19, 2015
Pros: The townhalls
Cons: None
CIBC its one of the most international banks and a great financial institution.

A melting pot of diversity promoted under one umbrella.

Hardest part would be year end marathon but the most enjoyable as well....since we all came together as one fluid unit.
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Exciting place to work
QA Tester (Former Employee), TorontoMay 19, 2015
Worked with multiple banking system applications and business analysis. Opportunities to learn new skills. Very convenient location and visits to downtown Toronto.
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great place to work
Senior Financial Analyst (Current Employee), Toronto, ONMay 17, 2015
Pros: good benefits
Cons: long hours
excellent place to work. management provides excellent support for your career aspirations. Co-workers are team players

About CIBC

The Canadian Imperial Bank of Commerce is one of Canada's chartered banks, fifth largest by deposits. The bank is headquartered – Read more