CIBC Employee Reviews in Canada

Found 1,102 reviews matching the search
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Good Place to work.
Client Technology Analyst (Former Employee) –  Toronto, ONMay 17, 2016
CIBC is a good place to work. Good benefits and support. Multicultural supported. Good management and nice co-workers.
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Great Place to Work
Financial Advisor/Digital Specialist (Current Employee) –  Ottawa, ONMay 15, 2016
Great benefits, great people, amazing team oriented environment. There is lots of opportunities in different roles across Canada to progress your career in sales or management.
Pros
Great opportunity for career advancement
Cons
High stress
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Cibc
Customer Service Rep (Current Employee) –  Mississauga, ONMay 14, 2016
- help walk in clients with there banking needs.
- All the branches should have same rules.
- older branches need updates.
Pros
Free lunches based on performance
Cons
Not enough pay
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Productive and peaceful place to work
Processing Clerk (Part Time) (Current Employee) –  Toronto, ONMay 12, 2016
My typical day at work start at 11.00 PM. I've learnt to be productive and accurate. Learned to achieve the target, it would be change day by day maximum 38 deposit per hour. I learned to identify counterfeit. My team is very helpful and friendly. It's positive and long work experience at Intria.
Pros
Learning experience
Cons
None
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Good place to work
IT Consultant (Former Employee) –  Toronto, ONMay 10, 2016
Enjoyed made some good relationships.

Company culture and management are one of the best that i have been at. The work location was very modern and clean.
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Productive workplace with excellent learning experience
CLIENT SUPPORT SUPERVISOR. (Current Employee) –  Montréal, QCMay 10, 2016
Excellent learning environment as well as efficient and productive workplace, with a touch of fun. Excellent workplace to launch a new career.
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only concerned about the bottom line
Senior CSR (Head Teller) (Current Employee) –  OntarioMay 7, 2016
This is a company who is only concerned about the bottom line. They say they care, but they really just don't. They are extremely understaffed and expect staff to do more than they have the time for. They hire management off of the street who know very little about what needs to be done and promote those who don't know how to do the duties their staff are expected to perform. It's sell, sell, sell. Push clients to use electronic banking options so they need less staff.

I could go on and on and on about how you shouldn't work for this company.
Pros
free service charges
Cons
they just don't care
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Great environment
Data Analyst (Contract) (Former Employee) –  Toronto, ONMay 6, 2016
CIBC was a great place to start building my career in the corporate world. Co-workers are all great and very helpful, sadly this was a contract position and there was no renewal.
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Bad work place for IT
Principal Consultant (Former Employee) –  Toronto, ONMay 6, 2016
From a senior IT professional's view point, the projects are a joke, management is airhead and their process of decision making is corrupt.
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Great opportunity
Senior Customer Service Officer (Current Employee) –  Toronto, ONMay 4, 2016
Great place to work, opportunity to learn and succeed. Aside form the work, I've had the pleasure of meeting great people and also participate in the many social and charitable events.
Pros
Great place to work, opportunity to learn and succeed.
Cons
Big company, lots of people = need to excel
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Great place to work for all. Good company policy, great benefits
Customer Service Representative (CSR) (Current Employee) –  Montréal, QCMay 2, 2016
At CIBC I learned many valuable lessons in teamwork, leadership, and accountability. Excellent team of workers in the branch i was situated at. Great overall place to build a career.
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Good management, culture, and work environment
Application Developer (Current Employee) –  Toronto, ONMay 2, 2016
Generally, CIBC is a nice place to work as a developer. Your needs are supported, and generally management listen to new ideas about technology.

The people are good, and the management is fairly easy-going. The work can be hard, but for this you must challenge yourself and always keep asking and looking for new things to do.
Pros
Management, people, work-life balance
Cons
Not the newest technology, typical red-tape overhead
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Good and Bad
Software Test Analyst, Distribution Technology (Current Employee) –  Toronto, ONMay 2, 2016
Its a nice place to work with nice people. Things can become repetitive and stagnant at times but the downtown location and atmosphere is enjoyable.
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Supervisor
Supervisor, Payment Validation Services (Current Employee) –  Toronto, ONMay 2, 2016
Good salary
security is not good
management is ok
multi-culture
more training opportunities for employees
most co-workers are excellent
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Staff at my branch are fabulous
Customer Service Representative (Current Employee) –  Brantford, ONMay 1, 2016
Over all really like my job, pay could be better, and the company is making a lot of changes. Supportive company if you are looking to work your way up
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CSR experience
Customer Service Representative (Current Employee) –  Ottawa, ONApril 30, 2016
My position as a Customer Service Representative has been a fantastic learning experience and has exposed me to an industry that I have never considered working in before.

CIBC is one of the five major Canadian-based financial institutions that, through their main business units (Retail and Business Banking, Wealth Management, and Wholesale Banking), provide a wide range of financial products and services. The company places emphasis on being a leader in client relationships while exuding trust, teamwork, and accountability.

My position as a Customer Service Representative on a high level consists of assisting clients complete transactions, helping to resolve client issues, as well as referring clients to Financial Service Representatives to enhance their banking experience. This role has opened my eyes to the world of banking; it has proven to be an industry that I not only excel in, but that I can see myself pursing a career in the future.
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They churn staff, look at listings vs entire staff .. about 25% a year.
Financial Service Representative (Former Employee) –  Winnipeg, MBApril 30, 2016
They have a "core staff" .. load up new employees and let a good portion go before the banking year end .. so many "new" employees last about 18-24 months. New staff are used to go the scripted conversations and to draw in the new business, and the longer term employees are more than happy to mentor as they benefit from it.

Poor management, however outstanding training. The training, they have terrific infrastructure in place to handle it. Most new employees find this very impressive and look forward to a long future.

Be aware new jobs are LOW SKILL - SCRIPTED positions (think used car lot with a bunch of sales people skimming the lobby as fly catchers). If things go wrong the lowest employee will get the blame.

If you are new to the country or young and "attractive" you have a good chance with this company - but expect "cubical" life that is the same day after day. The co workers are terrific and helpful.

Typical day is a "pep talk" in the morning, usually a conference call and meeting after that. Minimum of two hours of cold calling each morning. You meet with maybe 3 or 4 appointments a day, do cashier duties a great deal (say 15 people a day), lobby is an hour a day. New staff also shadow or coordinate about an hour a day with the senior staff.

Salary and benefits are "okay" but much lower than in the past, reflective of the deskilling in the lower ranks. Advancement is possible if you can show you will "tow the line" and you show you will follow the orders without question.
Pros
Outstanding training and support for new employees. The investiment shows.
Cons
Extreme high turn over, low intellect scripted days.
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Performance driven and lots to learn
LEARNING CONSULTANT (Current Employee) –  Toronto, ONApril 29, 2016
Challenging stretch assignments
Great scope for learning
Great workplace culture
Fun social events and great networking opportunities
Great co-workers
Transparent leadership
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Coworkers and clients are the best part of the job.
Financial Advisor Small Business (Former Employee) –  Toronto, ONApril 29, 2016
Lack of support led to advisors dealing with day to day transactions
instead of being an advisor. Culture of mid management was one of bullying, get the numbers or else and if a problem, answer was figure it out yourself.
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Fun Place
Mortgage Advisor (Current Employee) –  Surrey, BCApril 27, 2016
Start my work at 6 AM as EST factor, start communication with Underwriters. Respond emails. Talk to co workers . It is really fun to work from home office having all the corporate benefits.
Pros
benifits
Cons
comensation
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Overall rating

4.0
Based on 1,164 reviews
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