CIBC Employee Reviews

Found 1,270 reviews matching the search
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Leadership culture is not what they preach - job roles and demands ever changing and
Senior Manager (Former Employee) –  Toronto, ON19 January 2017
CIBC tends to have a lot of policies in place but somehow miss out in implementing many of these to their directs. Although the pay is good and so are the benefits and various employee offers( share purchase plan) they tend to be somewhat outweighed by the stressful demands of the job. Poor life/ work balance especially when many areas do not allow working from home while others are not only allowed but encouraged. In today's Y Gen culture seems odd that they have yet to figure out that employee morale and also productivity will go up if people have the ability to strive for a better work balance with all of life's demands ( family , kids , taking care of elders) .
Pros
Pay and benefits
Cons
Lack of working from home / flexible work lifestyle
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Highly stressful but pay and bonus great...
Financial Service Representative (Current Employee) –  Toronto, ON16 November 2016
At time can be stressful during their times when the different departments want to be competitive but it can also be very entertaining. Cibc has always been generous on food. Their benefits is amazing as well as their group investments. Cibc is very encouraging on advancement and education. I love working at Cibc but the current position i am currently in is too stressful for me more for someone who is just starting at cibc.
Pros
supporttive on advancement
Cons
can be stressful at times.
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Good organization in which to gain experience in finance and customer service.
Senior Customer Services Representative (Current Employee) –  Vancouver, BC24 October 2016
Typical workdays vary depending on the location and time of month. I have learned how to stay organized and calm during busy periods. Management and coworkers vary from branch to branch.The hardest part of the job is maintaining composure and focus when there is a lineup and clients are angry. The most enjoyable part of the job is working with and getting to know your clients and coworkers.
Pros
Good benefits
Cons
Rigid hours and understaffing
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cibc experience
Senior Customer Service Representative (Former Employee) –  Ottawa, ON3 January 2017
it is definitely a rich customer service experience . I learned so much about dealing with different types of customers. I have helped my co-workers get passed a work obstacle. but unfortunately the management team was not the best . Hours kept changing and it was almost impossible taking a day off.
Pros
1 hour lunch break
Cons
long hours and low salary
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Excellent work environment with accommodating management.
Credit Service Specialist (Former Employee) –  North York, ON6 July 2016
-Overall, an excellent place to work
-CIBC tried hard to keep employees happy through events, contests, recognition, and were often quite accommodating when it came to balancing work/life issues
-Salary was appropriate for an entry level position, and commission was moderate
-Advancement was possible and encouraged, but requires maximum effort and proven statistics - opportunities are presented often
-Management was excellent, encouraging employees to do their best and supplying the assistance/coaching/tools necessary to achieve personal goals
Pros
excellent training/coaching/support
Cons
late hours, inflexible schedule at beginning of employment
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great company to work for
Mortgage Advisor (Current Employee) –  Calgary, AB16 January 2017
CIBC has great corporate culture with great managers.

In my time there I have learned time management, working cooperatively with my branch partners to complete tasks and achieve goals.

The hardest part of current job is that my pay is not consistent as I'm on 100% commisioned.
Pros
flexibility, great management, benefits
Cons
inconsistent pay
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human rights
service desk specialist (Former Employee) –  Toronto, ON10 November 2016
CIBC is at the edge of the law when hiring or accommodating people with disabilities. However they would rather involved legal department and spend thousand in fighting Human Rights Commission then accommodate a person with mental disabilities.
Pros
good salary and good benefits
Cons
no job security
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Wonderful place to work.
Customer Service Representative (Former Employee) –  Montréal, QC6 January 2017
I loved working there. The general mood, and benefits were wonderful. The hours were flexible, and our superiors very kind and understanding. There were many possibilities for advancement. All and all, a great work environment.
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Cibc
Project Manager (Current Employee) –  Toronto, ON24 November 2016
Had the opportunity to work on a number of new and exciting projects. The management team is supportive and continually looking to advance. It is a very hard-working environment with changing priorities; but the compensation and benefits account for the effort.
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Reputable company to work for
Mortgage Processing Clerk (Former Employee) –  Toronto, ON22 November 2016
Great work environment. However many people are on contract and not full time employees so salary and benefits are lacking. I don't think me or my coworkers would stay if there were more options. But great management and good work environment.
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great 9 to 5 if thats all you want in life
Financial Service Representative (Current Employee) –  Victoria, BC25 September 2016
if you are looking for a stable 9 to 5 job with good benefits CIBC is great , but with a confused corporate culture and a highschool work environment have lead me to seek a more professional culture that is client focused and believes in ethical practices
Pros
9 to 5 job
Cons
poor culture
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Not ideal for long tem employment
Financial Services Representative (Current Employee) –  Halifax, NS10 November 2016
Great benefits, not competitive salary, rewarding when you can change someone's life, high demand, stress, management is hit or miss.
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ok
Senior Settlement Officer (Current Employee) –  Toronto, ON5 December 2016
work and life balance, no growth in compensation, management need to be reviewed, political involved
people are nice here, but hard to voice out comment when needed
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Overall A Good Place to Work
HR Coordinator (Former Employee) –  Fredericton, NB5 September 2016
CIBC was a fast-paced and sometimes stressful location with many of the sales employees walking off the floor in tears from the stress of meeting quotas. I didn't have such quotas but was still under a great deal of pressure to get my duties done in a timely manner. I work well under pressure and time constraints but sometimes it was too much.
Pros
Salary
Cons
Stress from Time Constraints
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Leading Canadian bank in innovation
Director, Service Managment Governance (Former Employee) –  Toronto, ON17 January 2017
Open to creative thinking and innovation by managers and employees. Has great employee benefits and highly values teamwork and trust. People are valued for what they contribute.
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Not a lot to say positive
Financial Service Associate (FSA) (Former Employee) –  Prince Albert, SK and Regina, Sk16 October 2016
Built some great customer relationships and also with some fellow co-workers
Management not supportive
wage poor
benefits good
Pros
Customers
Cons
Expectations
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targets were difficult to reach
Ontario - Financial Service Representative (Former Employee) –  North York, ON19 September 2016
Although the salary was very good (almost 40k) and the work opportunity for commission was there, it was a very difficult job to enjoy, many clients would just be angry that you're calling them are 8pm to sell them a credit card
Pros
good pay
Cons
no life until you quit
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Lots to do and learn
Customer service specialist (Former Employee) –  Montréal, QCi1 November 2016
Make sure to keep personal separate from people you work with !! Experienced lots of different ways to do things as well as picked up many software experience.
Pros
Great medical benefits
Cons
High work load
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Minimum 80 hour work week expected to meet goals
Mobile Mortgage Advisor (Current Employee) –  Ontario27 June 2016
The Mortgage Advisor Role: Very little support given to new hires. Negatives are highlighted, while positives are down-played. Zero work/life balance.

CIBC as a whole: Making great strides technologically, branch climate is generally happy.
Pros
Flexible work schedule
Cons
Complicated compensation structure, unrealistic hours to be worked
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Solid Company
Anonymous (Current Employee) –  Anonymous4 October 2016
My only real complaint is that the technology is pretty weak. It makes it difficult to quickly know everything you want about a client. There's a different system for almost every type of sale.
Pros
Good Salary
Cons
Technology
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Overall rating

4.0
Based on 1,335 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.6
Job Security/Advancement
3.5
Management
3.6
Culture
3.8