Demanding and rewarding job
Outreach Worker (Current Employee) – Blackpool, ENG – 20 January 2014
I don't have a typical day at work, priorities are arranged and planned and families are supported as, and when, they drop in to the centre.
I have learnt a host of valuable skills including empathy, empowerment, coaching and guiding and how to complete full family assessments.
I am distance managed and work closely with colleagues both within the centre and across the town.
The hardest part of my job is when I have to refer the family in to social care. This does not happen often but, occasionally, depsite the best efforts of both myself and the family, a referral has to be made to protect the children.
The most enjoyable part of the job is when you see a family change and grow. When the parents are empowered to make changes, no matter how big or small these are, the lives of their children improve.