Poor management on the corporate level no support for employees
Set Manager (Former Employee) – Vancouver bc. – 7 September 2016
I worked for cherryhill for a number of years The job it self if very fun! However the pay never did match the hours one puts in. As a set manager I was expected to do all pretty much run the business like your own. Which lead to 50 60 hr weeks and just a small base salary. I had a great district manager that was always there for me. However I felt there just was no support from the home office. I was constantly having to prove myself with an office filled with highly incompetent people. My stress levels were constantly up as we would have continual issues with equipment due to a home warehouse that would send us broken down equipment. Overall a poor company due to its incompetent home office staff.
Holiday Helper (Temp - Holiday Season) (Former Employee) – Toronto, ON – 11 April 2016
The job in and of itself is easy. Set up camera, let parents in with kids, take pictures, point of sale, upsell, goodbye.
But at our particular location people waited HOURS for their chance to sit with Santa, and we weren't allowed to close the line ahead of time (estimating how many would get in before Santa's break) and we dealt with A LOT of angry customers. It was the worst part of the job. The particular mall we were at might have made money having Cherry Hill there (because the prices were crazy for the demo of the mall) but having parents and children wait in line instead of SHOPPING in the mall while waiting for their picture was a huge huge huuuuge mistake.
Management is also a joke and they couldn't keep us stocked with basics like price sheets and bags.
short term holiday work, fun
long hours without adequate breaks, standing 10-12 hours without proper mats under your feet, crazy parents at Christmas
Santa's Helper (Former Employee) – Langley, BC – 27 July 2015
Everyone at Cherry Hill was really nice and understanding. I had no problems working there and had a great time being apart of the staff. Speaking of the staff, everyone was super accepting and welcoming I felt right at home. It was overwhelming at times but easily worked out with patience and concentration. Overall I had a fantastic experience.