learning new things about products and having the knowledge
orderly check-out areas and store (Former Employee) – Edmonton, AB – 30 October 2017
I would book appointments and help customers find the right products. Got knowledge the differences between the products and I learned patience and kindness and how to greet customers. Management was well very organized and productive. The hardest part was customers who came late for their appointments. Meeting new people everyday.
discounts on products
customers missing their appointments or customers coming late for their appointments
Hairstylist (Former Employee) – West Kelowna, BC – 10 February 2018
I really enjoyed my time at Chatters. I was in West Kelowna. Management was awesome, staff was great (no drama in a Hair salon!!) so many training opportunities, competitive wages, great Christmas parties!
The only drawbacks I found was they open 363 days of the year. So it made family time a challenge at holidays. It can be hard to get Sunday’s off.
If you want to gain experience fast, or build a quick clientele while have a great work environment and support, Chatters is the place to go! At least the West Bank BC location.
Beauty Consultant (Former Employee) – Nanaimo, BC – 9 October 2017
Always wanting something to do? Chatters is always super busy and knowledgeable. The management in Nanaimo (KAT) Is absoultely spectacular. I must say I do miss working with these lovely ladies. Sure we had our days arguing with some of the back end but there was always so much life. Such a great store to work in if you are interested in the beauty world.
great friendships, lots of learning, always kept busy
Beauty Consultant (Former Employee) – Regina, SK – 6 October 2017
A day at work involved taking client calls, booking appointments, learning how products sold, recommending products for clients, cleaning, doing inventory, dealing with money at the cash register, opening and closing the store. I learned how to develop an outstanding customer service attitude, multitask, open and close the store, and take/put out inventory. Workplace culture wasn't very friendly and that's why I wasn't there for long. The hairstylists in the back were always gossiping and I didn't want to be involved in a negative environment as such. Hardest part of the job was having to deal with unpleasant clients. Most enjoyable part was learning skills to apply to jobs I'll have in the future.
extra money for selling certain profucts, free hair products
management was horrible, all the owner cared about was making money and not about the employees
Beauty Consultant (Former Employee) – Lethbridge, AB – 25 September 2017
Typical day is standing behind the desk answering phones and greeting customers. Stocking shelves and dusting, then getting in trouble for dusting too much. Lots of catty drama, hair dressers cause drama with the front end people. Management isn't understanding or helpful. Overall not a good environment if you like to keep busy and feel like you've accomplished stuff. Also if you like to feel appreciated.
Red Seal Hair Stylist (Current Employee) – Lethbridge, AB – 21 September 2017
There are a lot of perks to working for a corporation like chatters, such as benefits, rrsp matching and education. You will get to work with a big variety of personalities which is character building.
Order Picker/Packer (Former Employee) – Red Deer, AB – 3 August 2017
Stay away you are just a body nothing more all they care about is their money they have a huge amount of turn over in the warehouse and you get paid terribly for the amount of work you do good for a high school student because it's like going back to high school again!
Hours were nice and the people you work with were nice
Horrible pay dont get bennifits till 9 months in they dont care about your safety either
Stylist (Former Employee) – Edmonton, AB – 11 July 2017
This company has its priorities set up poorly front end staff get more respect and pay then educated stylists in the salon. They have a focus on retail sales not services so as a stylist your career will not bloom flourish or do well as they are keeping you just booked enough to make min wage . Professionalism is not the first thing you see in front or even in salon . It has a great potential but not managed by people who know the business or even care about salon culture as this is a unique and wonderful culture if nurtured properly. Again great potential but not untililized.
Receptionist (Current Employee) – Cochrane, AB – 10 June 2017
It's a very friendly environment. It's a good job if you're able to multitask. There's a lot of running around, helping clients find product, answering the phones, booking appointments, making sure clients are comfortable while they wait for their stylist. You meet amazing people in the industry as well, clients and stylists.
Retail Manager (Former Employee) – Ontario – 13 May 2017
Really catty and unprofessional, no job security, they rarely promote from within. BUT it can be super fun if you just smile past all the bull from upper management and make it great for your employees :)
Receptionist (Former Employee) – Lloydminster, SK – 9 May 2017
At Chatters I learned so much every day from either the stylists or clients, which made me love the job so much. Management was very forgiving of my hectic grade twelve (last highschool) year; something I am so grateful and lucky of! Overall, the work environment was primarily positive, which made coming to work something to look forward to for the most part! The hardest part of the job was sometimes dealing with rude people; but I think that is in some way expected when working with all sorts of individuals and the most enjoyable part of my job was the people I met and became close with, as well as some of the nicest people (in contrary to the rude) come in regularly.
Made great friends, Cheaper lunches in the food court
Beauty Consultant (Former Employee) – Calgary, AB – 21 April 2017
I loved working for this company. The environment and staff were all amazing. Learned a lot about beauty products and continue to use the knowledge acquired in my everyday life! In the beginning I found it hard to work with the hairstylists but once they warm up to you and you know how they like their clients booked, you develop a wonderful relationship with them!
Beauty Consultant (Former Employee) – Oshawa, ON – 5 April 2017
Steer clear. Lots of drama. Uses employees and then without notice drops hours. Comissions are minimal. Expectations of work are unreasonable. Being a brand new store is nice but way better options out there.
sales (Former Employee) – Saskatoon, SK – 25 March 2017
it was fun to see the reactions of clients coming in and getting their hair done and loving the results. and also having the clients come back for more services by us and buy the products that are amazing for their hair
Master Stylist (Former Employee) – Calgary, AB – 8 March 2017
I believe Chatters can be a great job opportunity, but it depends on which location you work for. I worked for a store in Calgary that was a franchise store (privately owned). This owner did not give out the proper raises Chatters puts into effect, and when head office was notified of this they did nothing about it which was very odd in my opinion. My store was very run down and there was not much motivation to be the best stylist you could be, it was really all about how many people you could pump in and out of your chair as fast as possible, which was my main reason for quitting. I would recommend that people work for a corporate store and not a franchise location. Another thing I do not like is that Chatters makes stylists pay service fees for colour and products used. On average 500-600$ was taken off my cheque each month for this. I was a master stylist making 52% commission, but once service fees were accounted for I made closer to 45%. At this rate, one would be better off renting a chair somewhere or working at a salon that does not charge these fees.